Kandji
KandjiExternal reviews
779 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Kandji made our deployment smooth, with an effortless migration process and an intuitive platform.
What do you like best about the product?
From setup to day-to-day management, Kandji has proven to be incredibly user-friendly. Policies are easy to configure, automation is robust, and the UI is clean and efficient. As an IT engineer, I’ve appreciated how much time and stress it’s saved me already. It’s clear Kandji understands what modern IT teams need, and it delivers on that promise in a big way.
Highly recommended, especially if you're looking for a reliable, efficient way to manage Apple devices at scale.
-Great customer support, fast and efficient.
-Ease of implementation even when migrating from an old MDM
-Integrates easy with other tools(Okta)
Highly recommended, especially if you're looking for a reliable, efficient way to manage Apple devices at scale.
-Great customer support, fast and efficient.
-Ease of implementation even when migrating from an old MDM
-Integrates easy with other tools(Okta)
What do you dislike about the product?
Limited Windows/Android Support – Kandji is Apple-focused, so if you’re in a mixed device environment, you might find it lacking for non-Apple devices.
What problems is the product solving and how is that benefiting you?
Device management, patch management, zero-touch enrollement
Very user friendly software to manage Mac deployment
What do you like best about the product?
Ease of use and ability to quickly setup and deploy profiles
What do you dislike about the product?
The ability to segregate admin roles to specific device lists/groups
What problems is the product solving and how is that benefiting you?
MDM of Macbooks and deployment of packaged software
Makes administering Macs easy
What do you like best about the product?
Kandji allows us to set up different kinds of Apple devices for different purposes, ensure they stay secure, and keep track of them. It is simple and easy for support staff to work on and check on the process of enrolment and installation too, as well as giving them the tools for supporting other staff.
What do you dislike about the product?
I wish that the Kandji blueprints had some more options for conditions and exceptions, and that when there are problems that the feedback was more detailed.
What problems is the product solving and how is that benefiting you?
We previous set up Apple devices using a series of manual process and scripts. It was a long and imperfect process that didn't join machines to the domain or Active Directory and didn't track updates and security. Now we are able to ensure that all our Macs are current and secure and able to push out applications and configurations easily, whether they are on site or remote. The support Kandji has given has been invaluable in helping with any challenges too.
Kandji is the best device management system I have ever used!
What do you like best about the product?
Kandji has a very user-friendly platform. They are extremely responsive when I need assistance. Their system is very clean and organized and has all of the features that we require to manage our devices. If I ever have ideas of a feature that could be helpful for us, they are always open to my feedback and bring solutions to help.
What do you dislike about the product?
The initial set up of devices may have been challenging if our rep wasn't so helpful, but they were extremely helpful and made the setup seamless.
What problems is the product solving and how is that benefiting you?
Kandji gives us the ability to manage and organize all of our Apple devices. This would be a big headache without Kandji. Not having to stress about the management of these devices and knowing that Kandji has me covered is very helpful.
Great product, Superb people, but even better experience!
What do you like best about the product?
One of the most valuable aspects of Kandji is the customer service and the personal connection I feel with the company. It never feels like I’m interacting with a distant, faceless product. Instead, I associate real names and genuine personalities with the platform.
When I reach out to support, I’m speaking with a real person—not a bot or AI. I receive thoughtful emails and have Zoom conversations with team members who not only solve issues but also share a bit about themselves, like what they did over the weekend. These personal interactions make Kandji feel less like just a tool and more like a team I trust and enjoy working with.
They consistently follow up when I need assistance, which reinforces that reliability. If I could offer one piece of advice, it would be this: continue evolving the product and staying ahead of industry trends—but never lose the human touch that sets Kandji apart.
When I reach out to support, I’m speaking with a real person—not a bot or AI. I receive thoughtful emails and have Zoom conversations with team members who not only solve issues but also share a bit about themselves, like what they did over the weekend. These personal interactions make Kandji feel less like just a tool and more like a team I trust and enjoy working with.
They consistently follow up when I need assistance, which reinforces that reliability. If I could offer one piece of advice, it would be this: continue evolving the product and staying ahead of industry trends—but never lose the human touch that sets Kandji apart.
What do you dislike about the product?
Dislikes? Honestly, nothing at the moment. I might have mentioned the browser-based chat window in the past due to occasional glitches, but that’s already been resolved—so no complaints there.
That said, I would really appreciate more comprehensive training or guidance when new features or products are rolled out. Sometimes a release will pop up, and I find myself wondering, “What is this? How does it work? Why would I use it?” Eventually, I figure it out when I have the time, but having proactive tutorials or short walkthroughs explaining the purpose and functionality of new additions would be incredibly helpful. A bit of tutoring around new rollouts—especially the “why” behind them—would go a long way.
That said, I would really appreciate more comprehensive training or guidance when new features or products are rolled out. Sometimes a release will pop up, and I find myself wondering, “What is this? How does it work? Why would I use it?” Eventually, I figure it out when I have the time, but having proactive tutorials or short walkthroughs explaining the purpose and functionality of new additions would be incredibly helpful. A bit of tutoring around new rollouts—especially the “why” behind them—would go a long way.
What problems is the product solving and how is that benefiting you?
They are keeping us compliant, and keeping our inventory accounted for.
Easy to use interface that makes Mac management that much easier!
What do you like best about the product?
Kandji is very easy to learn the system that makes configuration and deployment that much easier. The interface for setting up restrictions and pushing apps is very simple to use and makes the experience of using that much better. Customer service is extremely responsive even with the most difficult issues that you present them. Integrating with other platforms are extremely easy and makes using the platform daily a pleasure.
What do you dislike about the product?
One of the most frustrating things about using the apps is sometimes the updates and apps fall a little behind other platforms. Such as Apple Intelligence restrictions.
What problems is the product solving and how is that benefiting you?
By having all of our Mac devices on a singular platform, it makes management that much easier for devices. With a large enterprise spanning mobile and desktop operating systems across Mac and Windows, having all of the Mac devices in Kandji helps to keep things separated. We know that these devices will stay patched and up to date without having to have much manual intervention. The Mac laptops are our best patched platform in the enterprise.
Great MDM service!
What do you like best about the product?
We've been thoroughly impressed with Kandji. Their customer support is excellent, and their CSM team is exceptional, especially Kaylee F! The platform's intuitive design simplified our MDM migration, and we've experienced a significant improvement in efficiency. We are very happy with the switch.
What do you dislike about the product?
Overall, I'm very satisfied with the service. My only minor gripe is that the frequent platform updates, while bringing valuable new features, can sometimes lead to interface changes that require relearning. It's a personal preference, as I tend to prefer a more static layout, but I recognize the updates are beneficial.
What problems is the product solving and how is that benefiting you?
Kandji effectively tackles the complexities of Mobile Device Management. Its robust and intuitive platform simplifies device management, making it incredibly easy to use. The resulting benefits for our organization have been substantial.
Good Software to Manage IT devices and software
What do you like best about the product?
Kandji is a great MDM solution for businesses that rely on Apple devices. It’s easy to use, packed with useful features, and offers solid security. Their customer support is also reliable.
What do you dislike about the product?
The only downside is that it’s strictly for Apple devices, and the pricing might not suit everyone. If your company is all-in on Apple, it’s definitely worth considering.
What problems is the product solving and how is that benefiting you?
It help us manage company apple devices and softwares
Kandji
What do you like best about the product?
I have used Kandji for the past two years and it has the most user friendly MDM solution I have used. It is able to force updates on Mac OS and Kandji has levels on the amount of restrictions you can apply through a blueprint. Its self-service portal is easy to use and you can deploy software easily through the interface. Kandji also has good documentation on how to do things which means I don't have to contact support to solve an issue.
What do you dislike about the product?
I haven’t had any issues with Kandji. It’s been a seamless experience with its automation.
What problems is the product solving and how is that benefiting you?
Kandji is helping automate the tasks you need to do while managing an MDM. The less management overhead allows small teams to manage kandji while delivering great security posture to endpoints.
Great and easy to use
What do you like best about the product?
Kandji allows us to easily keep track and control of our fleet of iPhones and iPads while checking on current statuses and issuing app licenses. It's very straightforward to setup and information is clear and more details available when needed. Customer support and sales are quite responsive!
What do you dislike about the product?
Haven't run into a need that isn't solved yet.
What problems is the product solving and how is that benefiting you?
Kandji allows us to keep track of our devices, enforce policies, issue app licenses and recover devices when needed
showing 71 - 80