Kandji
KandjiExternal reviews
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User friendly with robust features, plus support is very good too!
What do you like best about the product?
Ease of use: 9/10 - Features are easy to navigate into with no-frills user interface.
Customer support: 10/10 - Kandji support is very accessible to talk to: on chat, email, on the phone and even on Slack. Resolutions are always on point.
Customer support: 10/10 - Kandji support is very accessible to talk to: on chat, email, on the phone and even on Slack. Resolutions are always on point.
What do you dislike about the product?
Would've been better if Kandji can manage Windows devices too, so we'll have just one MDM solution in place.
What problems is the product solving and how is that benefiting you?
Mobile Device Management
Excellent and simple way to manage our fleet of Apple devices
What do you like best about the product?
Allows simple management of all all Apple products we use. Our main Kandji admin was out, and I had to apply a policy to one system in another state. I was able to figure out how to make it work in a pretty reasonable amount of time. Very good at aligning devices with corporate policy, security updates, pushing out applications, and the like.
What do you dislike about the product?
The management screen has a quirk that slows me down. When I am searching the site, the back button resets search criteria. Like if I'm looking for 'screensaver' and 6 come up in my search, I click on one to see how it is setup, and the browser back button resets the search. Not the biggest problem in the universe, but when looking through 4 similar Blueprints or such, I have to keep entering my search criteria. A filter would be nice where I can enter my criteria, then look at everything that comes up, then turn off to return to a list of everything.
What problems is the product solving and how is that benefiting you?
We use it for patch management, OS version management, cyberliability security alignment, reporting, and also to proactively replace older equipment. We need the devices secure, and make sure we aren't running any no longer supported OS's on any of our devices. Gives a lot of information at a glance and a means to fix problems discovered.
Easy to use, great support!
What do you like best about the product?
What's is most helpful is the communications and support we have with our rep, Crystal. The management tool is easy to use and knowing our devices and data are safe reduce sleepless nights!
What do you dislike about the product?
I have no complaints! It's easy to increase licenses as we grow.
What problems is the product solving and how is that benefiting you?
Our devices are in the field, never used at any one location. Sometimes they're lost, stolen or damaged on work site and Kandji makes it easy to manage the devices from anywhere.
Apple MDM scalable and simple
What do you like best about the product?
Kandji has been an amazing partner in moving our MDM from a managed service providor to in house MDM management. They templates and blueprint based configuration not old helped inforce some base line configurations but also helped us easily improve our Security landscape with out of the box CIS level 2 controls for Mac.
The OS and application update has also made it simple to ensure that we are always up to date and safe allowing management of our devices in a fully remote environment is easy!
The OS and application update has also made it simple to ensure that we are always up to date and safe allowing management of our devices in a fully remote environment is easy!
What do you dislike about the product?
There is not much to dislike about Kandji. The only thing I would like to see added is improved Windows MDM function as right now it is just a UI for Microsoft InTune.
What problems is the product solving and how is that benefiting you?
Kandji really solved 2 big problems for us.
1. Enforcing endpoint security with CIS Level controls in a way that is scalable. The fact that I do not need to know MacOS inside and out to be able to roll through system configurations to achieve the ever changing CIS landscape has been a game changer in managing security vulnerabilities.
2. The UI drived nature of Kandji makes it easy to read, configure, and deploy for all IT personal no matter their familiarity with MacOS
1. Enforcing endpoint security with CIS Level controls in a way that is scalable. The fact that I do not need to know MacOS inside and out to be able to roll through system configurations to achieve the ever changing CIS landscape has been a game changer in managing security vulnerabilities.
2. The UI drived nature of Kandji makes it easy to read, configure, and deploy for all IT personal no matter their familiarity with MacOS
Easy implementation and easy platform to use
What do you like best about the product?
Kandji is really easy to use and intuitive, the platform has a great user integration and implementing into Apple Business Manager is really easy for auto onboarding. For small organizations its minimal overhead and gives you exactly what you need.
What do you dislike about the product?
Assignment maps and Blueprints can be confusing at first but once you learn how to use the platform it becomes very intuitive.
What problems is the product solving and how is that benefiting you?
Kandji makes it easy for me to meet compliance requirements and make IT onboarding easier for employees.
Support is clearly Kandji’s top priority.
What do you like best about the product?
Simplicity and ease of use — that’s an amazing application, unlike anything I’ve used before.
What do you dislike about the product?
So far, no complaints or dislikes for Kandji
What problems is the product solving and how is that benefiting you?
We were using CrowdStrike, but it made things quite complicated. That’s why we wanted to test Kandji’s UI/UX — and it’s definitely been worth it.
Best MDM and EDR tool!
What do you like best about the product?
The simplicity, user experience and support are top notch.
What do you dislike about the product?
As of now nothing in particular, everything has been running smoothly.
What problems is the product solving and how is that benefiting you?
Administration to all of our devices in the most efficient way possible.
Effortless Apple Device Management with Exceptional Support
What do you like best about the product?
Kandji is easy to use and implement across the organization and would highly recommend to anyone who has anywhere from a few to a fleet of Apple devices of any kind. I use it almost it daily and every time that I use it I'm amazed that the online assistance can be done via an actual person who knows the ins and outs of the software and the knowledge articles that they publish.
What do you dislike about the product?
The authentication mechanism between Apple Business and Kandji can be burdensome. But once it's setup it's good.
What problems is the product solving and how is that benefiting you?
Ease of management for rollout of devices across the organization. Can send devices directly to the individual without interaction and have it roll out all needed changes automatically.
Apple MDM, Solved
What do you like best about the product?
Kandji is ridiculously easy to administer and acts as something of a force multiplier on our small IT team, making it painless to keep our devices patched and in compliance with appreciably little effort. Our onboarding was super smooth, and the (admittedly very few times) I've needed support it's never been more than about a five minute email wait away. Getting it up and going, removing our prior MDM via Kandji, and setting up our ABM to auto-integrate it into our daily lives was as painless as an MDM rollout can possibly be.
What do you dislike about the product?
Some more automated integrations to the App Library with EDR suites (Sophos, etc) would be welcome! And I very much wish we could deploy it to Windows and Linux
What problems is the product solving and how is that benefiting you?
Keeping our Mac fleet patched and compliant
Ease of use and turn key
What do you like best about the product?
Kandji has been a game-changer for our Apple device management. Its seamless integration with Apple Business Manager lets us drop-ship devices directly to users with zero-touch setup, which is critical for our distributed teams.
What do you dislike about the product?
Limited Windows support and pricing tiers.
What problems is the product solving and how is that benefiting you?
Kandji is helping us track missing devices, seamlessly push apps, and simplify onboarding for new team members. Its intuitive interface makes it easy for staff to adopt when they need to use the platform, and the Self Service feature empowers users to install tools without waiting on IT—freeing up time and improving productivity across the board.
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