Kandji is mostly meant for the Apple ecosystem and Apple devices.
Kandji
KandjiExternal reviews
789 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy but powerful!
What do you like best about the product?
Kandji gives me not only the control of my fleet, but in a way that is easy to use and set up. I enjoy being able to log in daily and see exactly what I need quickly. I can also quickly add and edit new configurations when needed, easily! On top of all that, if I ever do have a questions, support has been available quickly. I would defitely recommend Kandji to anyone looking to integrate an easy and powerful MDM solution.
What do you dislike about the product?
I would like to see some better reporting options
What problems is the product solving and how is that benefiting you?
Kandji allows us to deply zero touch with extreme confidence. The added benefit to this is that we can better manage our finances with just in time inventory and avoid stale hardware.
Kandji is a game changer for Maxio!
What do you like best about the product?
Kandji has helped our very small IT department with fast and effective Zero-Touch deployments. We can purchase a Mac through our vendor, ship it directly to a team member who turns on the device, connects to the internet and Kandji does the rest!
Kandji's customer support is hands down TOP NOTCH! We always get quick and effective responses!
Lastly, the whole implementation process for Kandji has been quick and easy. We were able to deploy Kandji to all existing assets globally in a matter of days.
Kandji's customer support is hands down TOP NOTCH! We always get quick and effective responses!
Lastly, the whole implementation process for Kandji has been quick and easy. We were able to deploy Kandji to all existing assets globally in a matter of days.
What do you dislike about the product?
In today's economy, it can be difficult for many smaller companies to take advantage of many game-changing SaaS tools to help with day-to-day operations. Kandji may be a bit pricey, however, it does save us time and manpower hours.
Other than cost (even though it's really not that bad), we have ZERO complaints.
Other than cost (even though it's really not that bad), we have ZERO complaints.
What problems is the product solving and how is that benefiting you?
Zero touch deployments
Security/compliance checks and software deployment
Securing assets
Security/compliance checks and software deployment
Securing assets
Simple product with great customer support
What do you like best about the product?
- Super easy to use
- Customer support is top notch. They are always super helpful and if they don't know the solution they will keep digging around and reach back out with the answer.
- Implementation was pretty neat as well since they walked us through the whole process.
- Customer support is top notch. They are always super helpful and if they don't know the solution they will keep digging around and reach back out with the answer.
- Implementation was pretty neat as well since they walked us through the whole process.
What do you dislike about the product?
Nothing really so far. It does what we need it.
What problems is the product solving and how is that benefiting you?
Kandji is helping us with asset management, software and OS updates, and remote device deployment.
Reliable and great support
What do you like best about the product?
Clean interface and easy device management system
What do you dislike about the product?
Nothing in particular! We are happy with all aspects of the platform
What problems is the product solving and how is that benefiting you?
MDM solution provider that is easy to use and supports Apple devices.
Easy to Use Mac MDM
What do you like best about the product?
Easy to implement and manage on the IT side. Kandji is easy to navigate, easy to manage integrations, and easy to manage individual devices.
What do you dislike about the product?
Lack of reporting options within the platform (eg "show me all devices that have an up time of greater than 3 days")
What problems is the product solving and how is that benefiting you?
We needed an easy to deploy and manage MDM solution. We migrated from another MDM to Kandji because Kandji was easier to use and easier to manage things like patching/updates. This gives us the peace of mind of knowing that all of our user devices are staying compliant with our policies.
Great Product, Better support
What do you like best about the product?
The support team is always willing to work on fixes and scripts for features. Feature requests are directly related to feature deployments.
What do you dislike about the product?
What I disliked in the beginning related to granularity they have released options to address. Any other dislikes are limitations with Mac/iOS management in general.
What problems is the product solving and how is that benefiting you?
Security updates, Data Extrusion, App deployments, Wifi deployments, Imaging, Okta/AD integrations for Mac login
Successful implementation of Kandji MDM to manage company Apple assets and enforce security policies
What do you like best about the product?
The initial setup and configuration of Kandji was very straightfoward. We were able to successfully pilot the MDM solution and deploy it to all company Apple assets in a very short period time with no resulting user issues/complaints. Kandji is a huge improvement over our former solution and has helped us enforce our endpoint compliance framework requirements and quickly adapt to changing needs.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
What do you dislike about the product?
Thus far we have experienced no major issues with Kandji. The few minor questions and issues experienced were quickly answered and/or resolved when we submitted tickets.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
What problems is the product solving and how is that benefiting you?
Our company must conform to multiple compliance frameworks (e.g. SOC and PCI). Kandji and it's integration with our security compliance platform Secureframe help maintain our compliance requirements and the security posture of our endpoints.
An easy-to-manage and deploy solution, but it should provide open customization
What is our primary use case?
What is most valuable?
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.
What needs improvement?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most customers find required features from other vendors, which Kandji doesn't have. It would be good if the solution could give a command line or script writing.
For how long have I used the solution?
I have been using Kandji for one year.
What do I think about the stability of the solution?
Kandji is a pretty stable solution. You don't have to do many things because it has a support tool built into it.
What do I think about the scalability of the solution?
Kandji is a scalable solution. I have deployed Kandji for three customers who were using approximately 10,000 devices.
How are customer service and support?
The solution's technical support is great. You can expect a revert from the support team in seven minutes.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
The solution's deployment doesn't take more than 10 to 15 minutes. If you have a device, you just need to configure the APNs and identity manager, and then you can start enrolling the devices. Within one hour, you can see your devices are enrolled in it.
What was our ROI?
Our customers have seen a return on investment with Kandji. They reduced their one-time deployment cost and have seen a major difference between Windows and Mac devices.
What's my experience with pricing, setup cost, and licensing?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What other advice do I have?
Kandji is deployed on the cloud in our organization. One IT staff can manage the whole solution.
Kandji is the right solution for people who don't want to go through complete training or certification and want an Apple management tool. They don't have to invest much in training and certification since it is a pretty easy solution.
Overall, I rate Kandji a seven out of ten.
Intuitive MDM Software For Apple Devices
What do you like best about the product?
Kandji's Suppor team has really made their software standout. MDM setup was smooth and easy to roll out to our company. Along the way though the documentation and the Support's ability to articulate and help us thorugh any issues we ran into has what's really made Kandji stand out. Their continued look to the future and rolling out new updates is also appriciated. They are keen to help roll out new idea's that are brought to their attention.
What do you dislike about the product?
Password management isn't always smooth. Take the time to train your team how to use the password management system and things should smooth out over time.
What problems is the product solving and how is that benefiting you?
We needed a solution to manange our fleet of Mac products effeciently with out remoting onto individual machines and doing tasks such as updates. Kandji makes keeping our software and system OS's up to date easy and effecient.
Set and forget
What do you like best about the product?
The overall ease of use compared to the competition. Having experience with Jamf, coming to a company where Kandji was already implemented was a dream come true. While the system as a whole may not be as powerful on the micro level and Jamf the macro is all you have to work about because Kandji takes care of the rest for you. The blueprint system is fantastic and on top of device management from the software perspective it doubles as a place to manage activity by department. I could really go on about how much easier it makes my life but give a try for yourself, you won't be disappointed.
What do you dislike about the product?
It isn't really a huge issue for us but I could see how the price may cause some complications for smaller businesses or companies entering into the world of an MDM bringing a lot of devices with them. Beyond that it's a very solid product with fantastic support behind it.
What problems is the product solving and how is that benefiting you?
Resource management (hardware), employee onboarding/offboarding, departmental updates to apps for different use cases and assistance to our support department for faster ticket investigations and fixes.
showing 471 - 480