Kandji
KandjiExternal reviews
781 reviews
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Extremely helpful product/services and team!
What do you like best about the product?
The product is straightforward to use. The team is extremely helpful whenever problems arrive.
What do you dislike about the product?
The pricing model could be more flexible. Unfortunately it is not something that small companies can pay due to the minimum device restrictions.
What problems is the product solving and how is that benefiting you?
It simplified the whole Mac and iOS device management. We now are able to apply similar facilities that were used with Windows infrastructure but for Apple devices.
Kandji is a straightforward way to manage our fleet of Mac devices
What do you like best about the product?
It is easy to get real-time support. The support staff is highly knowledgeable and willing to help with any issues, whether they are directly related to Kandji or fall outside of the platform.
What do you dislike about the product?
Many items are configured through their Library and applied to Blueprints; however, several system-level settings are managed directly in the Blueprints. This is a little confusing but not that difficult to manage.
They also have many preconfigured Applications, though they do not have an official roadmap or public process for app requests and releases.
They also have many preconfigured Applications, though they do not have an official roadmap or public process for app requests and releases.
What problems is the product solving and how is that benefiting you?
Our company falls under HIPAA compliance, and consistent security and system policies are critical. Kandji give us the ability to rollout company-wide settings, applications, and policies with ease.
Great first year with Kandji
What do you like best about the product?
Most features we work with are extremely helpful for managing our devices, and the library is really easy to use. But a big shoutout to the support engineering team for always helping in no time!
What do you dislike about the product?
I don't think there is anything I dislike, but a suggestion would be giving more freedom with the blueprints and being able to make changes to only one device instead of the entire blueprint, or creating a new one.
What problems is the product solving and how is that benefiting you?
Managing company devices is what we use Kandji for.
Kandji is wonderful
What do you like best about the product?
Kandji is easy to use, making changes don't require tons of steps, and support is easy to access
What do you dislike about the product?
I wish there was an exclude feature where certain devices could be opted out of policies without creating a new blueprint
What problems is the product solving and how is that benefiting you?
Kandji is easy to setup and manage. I like it much more than Jamf
I love Kandji! It has one of the best layouts, all the features you need and even more!
What do you like best about the product?
The number of updates we get with Kandji makes it super fun to use and easy to manage. The layout of Kandji's library system makes it easy to build multiple blueprints, and now with scoped tags, it will be a blast designing and implementing this into our infrastructure.
What do you dislike about the product?
Sometimes the updates don't work very well, it takes a few tries to get it to work, and sometimes this doesn't work at all. They have told me they have a dedicated team working with apple to fix this so that's nice to know!
What problems is the product solving and how is that benefiting you?
It allows me as an IT to easily manage and deploy our Apple products with many tools. They manage updates with auto apps and support an Employee portal, so I don't have to be around for them to install applications already approved by our security team. The UI works very well and is super easy to use. The Library page functions like legos allowing me to pick and choose items that can apply to multiple or just one blueprint.
Easy to use and set up MDM solution for managing MacBooks and other Apple hardware
What do you like best about the product?
Very easy to use and highly customisable. Blueprints can be created for different device groups and there are out-of-the-box templates provided by Kandji that confirm to various security standards.
What do you dislike about the product?
There's not a huge amount to dislike, but if I had to nitpick, it would be that you should be able to set the "Self Service" and "Continuously Enforce" settings on the blueprint itself, not the library item. By setting it on the library item means you need to create duplicates if you want some blueprints to be enforced, which can lead to excess library items. But it's not a big deal really!
What problems is the product solving and how is that benefiting you?
Ensuring our corporate devices are being kept to secure industry standards. Ease of rollout to new starters, especially when used with Apple Business Manager. The convenience of ensuring our teams have the right software installed, configured, and ready to go.
Excellent product
What do you like best about the product?
Seamless integration, onboarding, and updates
What do you dislike about the product?
No downsides, it's been great. We had no issues with deployment and it's needed no troubleshooting.
What problems is the product solving and how is that benefiting you?
MDM and endpiont and endpoint management across our business
A powerful, low-maintenance MDM solution
What do you like best about the product?
Extremely easy to use, most valuable configurations are enabled by default.
What do you dislike about the product?
Only works for Apple devices.
The auto-update functionally is quirky sometimes.
The auto-update functionally is quirky sometimes.
What problems is the product solving and how is that benefiting you?
Kandji helps us manage our Apple devices, enabling compliance and security at scale.
Powerful MDM Solution for Apple Macbooks
What do you like best about the product?
Kandji is simple to use, has a good interface and was the better choice for our company when considering the complexities of the competing tool JAMF. Kandji has default blueprints out of the box for quick and easy configuration.
What do you dislike about the product?
Kandji needs better reporting integrations and tools and the ability to integrate with SIEM tools to be able to more effectively monitor alerts that may be affecting our users and devices.
What problems is the product solving and how is that benefiting you?
Kandji is easier to use for a small IT team and easily integrates with automated device enrollment for a seamless experience. Remote operations such as filevault admininstration allows our team to easily support remote workers when passwords are lost or forgotten. Being able to remotely lock a device in case of theft or other concerns is beneficial.
Device management made easy
What do you like best about the product?
We had been looking for a platform that allowed us to deploy an MDM solution to manage our devices without needing weeks of setup and professional services to do expensive integrations. Within a few hours we were all set up and now have complete control and visibility of our estate. Kandji has performed so well for us, it's actually encouraged us to move more of our corporate devices to Mac.
What do you dislike about the product?
We've had a really positive experience but I'd like to see more conflict resolution in the blueprints. Its easy to accidentally make 2 policies that conflict and send it in to tailspin. Kandji support are very good to support but i'd like to not be in that position to start with.
What problems is the product solving and how is that benefiting you?
Global management of our Apple mac estate with a small IT support team. We are a pretty small tech team supporting in excess of 400 users on a daily basis. Kandji makes like easy.
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