Kandji
KandjiExternal reviews
781 reviews
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Kandji has been game changer when it comes to managing our devices.
What do you like best about the product?
Kandji has been so easy to pick up and deploy in our work environment. We have been able to set up everything quickly and found great value in using custom scripts to customise app deployment to meet our requirements.
What do you dislike about the product?
We haven't encountered anything that has caused us to be at odds with Kandji.
What problems is the product solving and how is that benefiting you?
The biggest one is securing our devices. Kandji has been great at helping us audit and monitor that our security policies remain in place.
I love Kandji!
What do you like best about the product?
I like how Kandji is intuitive for the admin and smooth for the end-users. The enrollment process is fast and communicated well; the self-service app store is easy to set up with Apple Business Manager and easy for users to use and understand; and admin actions such as unlocking an account or running a script actually work and work fast. My workforce is primarily remote, so it's a game-changer and a relief to have a tool that works this well.
What do you dislike about the product?
I don't dislike anything about Kandji. I wish it worked on other operating systems too! Sometimes I have to submit tickets to support when I run into a new question, but Kandji support is super fast and helpful, so I wouldn't call that a problem!
What problems is the product solving and how is that benefiting you?
Kandji is solving the management of our Mac workforce. I needed a tool that could install applications, manage access, enforce security protocol, and help the computers and remote users stay functional in a remote environment.
Great MDM solution
What do you like best about the product?
Kandji was a major upgrade for us as a growing company to professionalize our Mobile Device Management. We came from Jamf Now and Kandji really was a big step forward. Kandji is very easy to use, set up, customize and deploy, even with little MDM experience. It has helped us a lot in managing our macOS and iOS environment. The support from the Kandji team is also great.
What do you dislike about the product?
There is not a whole lot to dislike about Kandji, so far our experience was awesome. If I had to name anything, sometimes the device set-up (lift off) isn't quite as fast as I'd like it to be, especially if the OS needs updating. This is very minor, though.
What problems is the product solving and how is that benefiting you?
It helps us to make our device management more professional. We're a growing company trying to reach 100 employees soon and we're in need of a good device management to make our environment more secure and easy to handle. Kandji helped us a lot in that regard.
easy to lern, easy to master - great admin environment
What do you like best about the product?
The interface of the platform is visually simple, but hides a great variety in the individual menu items. You have clear structures and a good overview of all services and devices that you manage. A hugh number of auto apps for your organization.
What do you dislike about the product?
In case of missing functions you can or have to deal with the built-in distribution of scripts to be able to map the needed function.
We currently use this very rarely, because in the last weeks many new features have been firmly integrated into Kandji (thats what i like).
We currently use this very rarely, because in the last weeks many new features have been firmly integrated into Kandji (thats what i like).
What problems is the product solving and how is that benefiting you?
Centralized management of devices is greatly facilitated by the benefits of Kandji. In combination with Apple Business Manager, all newly purchased devices automatically end up in my system. All that remains is to add the user and the appropriate blueprint and the device can be handed over to the user.
Before Kandji, every new employee had to set up their laptop on their own, which often took a lot of time, especially on the first day.
Thus, due to the affiliation to a certain department, all necessary software is installed automatically.
Before Kandji, every new employee had to set up their laptop on their own, which often took a lot of time, especially on the first day.
Thus, due to the affiliation to a certain department, all necessary software is installed automatically.
Great UX and Account management
What do you like best about the product?
The communication from the account managers (shout out to Keylee & Fanni), always keeping us updated about ne wproducts, updates renewals. We recently renewed and the commuication from start to finish was A*. The online suport is also great, always avaible and extemely thorough and want to help!
What do you dislike about the product?
Honestly cant really fault Kandji after a year but if anything does come up I know I could contact our account manager and they will fix the issue if we were to have one.
What problems is the product solving and how is that benefiting you?
Security management for all of our devices incase anyone loses, has their device stolen and general lifecycle of employees when we have new starters and people leaving the business.
Our favorite Apple MDM
What do you like best about the product?
Kandji has catapulted us from the sneaker administration and "everyone-can-do-everything" era into the present. The implementation process was successfully completed within minutes, and we were able to roll out the first devices. The management interface, the support, and the constantly provided new features make us happy every day.
What do you dislike about the product?
Actually, there is nothing we can complain about. These are all small details and complaining at a high level, such as the fact that there is currently no direct support in our time zone and we therefore have to wait a bit for responses from the other time zone.
What problems is the product solving and how is that benefiting you?
Through Kandji, we have a central place for profile management, our own app store that users find great, and a fast and easy deployment process. All these tasks we had to do manually before.
Kandji's in Town!
What do you like best about the product?
I support a school with nearly 500 devices, of which Kandji manages 300. After testing a couple of MDM solutions, I stumbled upon Kandji and have yet to look back. The setup process was straightforward. Using blueprints, library items, and integration with Google Workspace and Apple School Manager only improved this experience. Maintaining baselines of OS and application versions is seamless. If security compliance is what you're looking for, Kandji has templates that comply with industry standards. The technical support team at Kandji has been nothing short of amazing, and the same goes for our customer success manager. We onboarded in the spring of 2022 and are renewing for 2023 as a testament to how superior this product is.
What do you dislike about the product?
One of the few complaints is that I'd like my end users to visually see where in the update or upgrade process they're in. I understand this is likely due to an Apple limitation. Most of the time, my users get frustrated and believe nothing is happening, interrupting the process. This goes for application updates as well. I'd like to see better ways to manage alerts and failed policies in the admin console. At the moment, I can only flush policies individually.
What problems is the product solving and how is that benefiting you?
I can maintain security, OS, and application compliance.
Excellent MDM solution
What do you like best about the product?
I am the IT support manager for 140 + devices managed by two people. My experiences on Kandji only go back seven months. My experience has been positive. Coming from JAMF, it is ideal for a smaller work environment. Easy to deploy & create blueprints. Management of users & integration to our Google Workspace.
The blueprints are easier to create and manage. There are varieties of custom configurations to match our work environment. If such configurations are not suited, it is more accessible to modify & edit without disrupting the entire MDM solution,
Distributing the apps from Appstore or a variety of developers has been more accessible even with different file formats.
The best part about Kandji is its support team. If I am wondering how to enable standard users to get the ability to change screen-sharing settings, their chat feature is precious. Intiallially it was challenging being in the APAC region as their support hours were based in the U.S times. I am happy to see they have opened up an office in Sydney & expanded their support hours to align with our business hours.
The product is adding value slowly. Integration to endpoint security and complaint to SOC2 are valuable features. Product feature request is greatly appreciated.
The blueprints are easier to create and manage. There are varieties of custom configurations to match our work environment. If such configurations are not suited, it is more accessible to modify & edit without disrupting the entire MDM solution,
Distributing the apps from Appstore or a variety of developers has been more accessible even with different file formats.
The best part about Kandji is its support team. If I am wondering how to enable standard users to get the ability to change screen-sharing settings, their chat feature is precious. Intiallially it was challenging being in the APAC region as their support hours were based in the U.S times. I am happy to see they have opened up an office in Sydney & expanded their support hours to align with our business hours.
The product is adding value slowly. Integration to endpoint security and complaint to SOC2 are valuable features. Product feature request is greatly appreciated.
What do you dislike about the product?
Major OS interactions from Apple have been challenging. When the update starts, there needs to be an indication of when the process will be complete. From a user's point of view, such updates significantly disrupt workflow. It could be 55 min or more. Sometimes it's to download the update. It takes another 20 min to get the update installed on the computer.
What problems is the product solving and how is that benefiting you?
We recently tested the Ventura upgrade on a few of our testing units. I have upgraded a batch of 18 MacBooksAir & Pros with Apple silicon. The Upgrade has been smooth, contrary to what I was expecting in time commitments. Support hours in change. I used to not be able to reach out to support on Mondays as it's Sundays in the U.S. They have made changes.
Best Apple MDM in the market
What do you like best about the product?
The ease of use, support and integration into your processes is so simple and intuitive that it makes the entire experience enjoyable (even for tasks that are usually not the most exciting with other tools). Having used Kandji for over a year now at our company, we're delighted to continue the partnership for years to come.
What do you dislike about the product?
There's not much that I can point out that Kandji cannot do or that I dislike. They're constantly adding more options and taking feedback so despite lacking some configurations every now and then, the team is receptive to feedback and ready to jump in to help with any suggestions.
What problems is the product solving and how is that benefiting you?
We need to automate the ability to manage our devices across the org as much as possible. Kandji makes it super simple and provides an enjoyable experience while doing so.
Quick and easy setup, fully featured, slick interface, amazing support. Love it!
What do you like best about the product?
We recently switched to Kandji from Fleetsmith (RIP), and I've been so thoroughly impressed! The setup process was a breeze, and the interface was sleek and intuitive. But what really stood out to me was the excellent support and dedicated customer success manager. Whenever I had a question or ran into an issue, they were quick to help and made sure my problem was resolved to my satisfaction.
In terms of features, Kandji is fully loaded. It has everything a business needs to manage and secure its devices. From device management to security policies, Kandji has it all. Overall, I highly recommend Kandji to anyone looking for an easy-to-use and fully-featured device management solution.
In terms of features, Kandji is fully loaded. It has everything a business needs to manage and secure its devices. From device management to security policies, Kandji has it all. Overall, I highly recommend Kandji to anyone looking for an easy-to-use and fully-featured device management solution.
What do you dislike about the product?
Honestly I haven't run into any issues yet. We were initially hoping for more in the area of InfoSec, but then they announced a suite of new security features as soon as we signed up. Magic!
What problems is the product solving and how is that benefiting you?
Kandji made the migration from our old MDM very straightforward, and the ongoing management of our entire fleet of devices something we barely need to think about.
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