Kandji
KandjiExternal reviews
781 reviews
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Great Product, Great Support, Great Staff, all around amazing!
What do you like best about the product?
I've used other MDM/EMM platforms in the past, and they have all been so complicated, and time consuming. Kandji is extremly easy to use, but can also do everything you need an MDM/EMM to do!
The integration with our Apple Business account also ensure that as soon as new devices are delivered to my users that Kandji gets installed automatically. If for some reason I need to have a user pick up a new device from the apple store, getting kandji installed on their device is as simple as sending them a link.
I've only had to talk with support a couple of times, but when I have they are super responsive, knowledgeable and very friendly.
The integration with our Apple Business account also ensure that as soon as new devices are delivered to my users that Kandji gets installed automatically. If for some reason I need to have a user pick up a new device from the apple store, getting kandji installed on their device is as simple as sending them a link.
I've only had to talk with support a couple of times, but when I have they are super responsive, knowledgeable and very friendly.
What do you dislike about the product?
Nothing, I have been super happy with all aspects of Kandji.
What problems is the product solving and how is that benefiting you?
Kandji allows me to keep software and OS up to date, push specific applications to specific user groups, lock and erase lost/stolen devices, and keep our devices safe with Kandji's EDR.
Kandji Review
What do you like best about the product?
Kandji has helped us get a handle on equipment inventory, updates, and proactive management of the devices. Kandji support is very helpful.
What do you dislike about the product?
There are no downsides of using Kandji..
What problems is the product solving and how is that benefiting you?
Maintaining inventory, software levels, and remote wipe / locking ability.
Kandji has enabled us to be agile as we have grown.
What do you like best about the product?
Very easily manage fleets of machines with blueprints and having the flexibility to make changes on the fly. Interface is straightforward and you can easily see the impact of changes and the details on individual settings
What do you dislike about the product?
Lack of reporting and remote assistance to endpoint machines. Fixing these two items would make it the full experience
What problems is the product solving and how is that benefiting you?
Managing a fleet of remote first workers and maintaining security and machine deployment in a remote encironment
Great Experience!
What do you like best about the product?
User friendly and the UI is great. I love how basic they've made things
What do you dislike about the product?
Kandji doesn't do a great job when it comes to off boarding. I ran into a lot of unforseen issues that I wasn't made aware of until the time came. For example, users who have "Activation Lock" turned on cannot be removed unless the user manually does it. This caused a massive headache when I received ex employee devices. The devices were locked and I could not access. A process needs to be put into place that notifies admins of this
What problems is the product solving and how is that benefiting you?
Nothing I can think of currently
Intuitive and customizable automation
What do you like best about the product?
I love the simplicity and ease of use. Policies are fully customizable and fit our needs. Automation between Apple business manager is a game changer. App deployment and automated compliance is extremely important to us and Kandji makes it incredibly easy for us.
What do you dislike about the product?
Kandji is an exceptional MDM and I have no complaints!
What problems is the product solving and how is that benefiting you?
Kandji makes our device management significantly easier. The time we save on historically manual tasks, enhanced security, maintaining consistency across our devices are all invaluable benefits to us.
Outstanding Apple MDM at an excellent price
What do you like best about the product?
Design and configuration of blueprints, app pushes and updates is simple, quick and reliable. Changes are near instant, and new features are added often
What do you dislike about the product?
Our biggest compliant is the current lack of integration with Azure conditional access compliance policies
What problems is the product solving and how is that benefiting you?
MacOs device management, Kandji has streamlined the process to manage our devices and removed many headaches and pain points for a heavily Microsoft company.
Fantastic MDM
What do you like best about the product?
Ease of use and Saas Native. You can tell that it was built from the ground up for Cloud/SaaS users and does not have any of the bloat =ware and just works. Also, their support team is second to none and their account team Kaylee is AMAZING!
What do you dislike about the product?
Nothing really, it is fantastic! I really have no complaints.
What problems is the product solving and how is that benefiting you?
Device management, app deployment, off-boarding users. Security.
Seamless integration and solid UX
What do you like best about the product?
I think the UX is simple to manage, especially if you don't have a lot of operational resources. Also very easy to get set up with - took literally 10 minutes total to create a set of SOC-2 policies.
What do you dislike about the product?
Haven't found anything to dislike yet - the tool was very easy to get set up with!
What problems is the product solving and how is that benefiting you?
Helping us enforce SOC-2 policies for audit compliance
Kandji provides everything we need for Apple device management, and more!
What do you like best about the product?
We, at Shorelight, have loved everything about our experience with Kandji!
As a young and fast-growing global company, Shorelight needed a solution that was easy to deploy and manage.
Kandji checked off all the boxes on our product evaluation sheet. From the basic needs like inventory management, to the specific and technical needs like macOS Kernal/System Extensions management, Kandji had it all.
Integration and deployment was seemless.
The end-user enrollment experience is also amazing! As the Technical Support Manager my focus is to make sure our non-tech colleagues have the best possible tech experience. Newly deployed machines require ZERO touch. Even the “manual” enrollment process for the existing devices on our environment is not really all that manual; send a link, enter a code, restart, and done!
The “backend” Kandji Console has also been super easy to learn and navigate for our internal tech support team.
Kandji’s support team has consistently provided us with answers and solutions to each and every question and problem we have had. They have always responded in a timely manner and given the exact details needed.
10/10 bees :-)
-Sara Hill
Technical Support Manager, Shorelight Education
As a young and fast-growing global company, Shorelight needed a solution that was easy to deploy and manage.
Kandji checked off all the boxes on our product evaluation sheet. From the basic needs like inventory management, to the specific and technical needs like macOS Kernal/System Extensions management, Kandji had it all.
Integration and deployment was seemless.
The end-user enrollment experience is also amazing! As the Technical Support Manager my focus is to make sure our non-tech colleagues have the best possible tech experience. Newly deployed machines require ZERO touch. Even the “manual” enrollment process for the existing devices on our environment is not really all that manual; send a link, enter a code, restart, and done!
The “backend” Kandji Console has also been super easy to learn and navigate for our internal tech support team.
Kandji’s support team has consistently provided us with answers and solutions to each and every question and problem we have had. They have always responded in a timely manner and given the exact details needed.
10/10 bees :-)
-Sara Hill
Technical Support Manager, Shorelight Education
What do you dislike about the product?
We have nothing negative to say about Kandji!
What problems is the product solving and how is that benefiting you?
Inventory Management
Device deployment for international, remote environment
Software provisioning/updates
MacOS Kernal/System Extensions management
OS updates
Device deployment for international, remote environment
Software provisioning/updates
MacOS Kernal/System Extensions management
OS updates
Great transition experience
What do you like best about the product?
It's easy of use, straightforward setup, and the support that is offered.
What do you dislike about the product?
No dislike currently as everything has been working as expected.
What problems is the product solving and how is that benefiting you?
Kandji gives us a single place to manage our entire Apple environment, deploy applications, and keep our devices compliant and secure. It benefits us greatly as it has reduced the time needed to administer devices, if we need to push out apps or policies we can easily do it with Kandji once and we don't have to think about updates or anything else, we just know it will work.
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