Kandji
KandjiExternal reviews
779 reviews
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Great product and even better technical support!
What do you like best about the product?
The technical support team are great! Very knoledgable and always on hand for any issues. Easy intergration, quick onboarding for end users and the Kandji Self Service tool is great.
What do you dislike about the product?
Nothing to dislike but a two way communication feature would be incredibly helpful. The ability to push notifications to end users through the desktop client and have custom forms for end users to be able to submit issues/queires through would be great.
What problems is the product solving and how is that benefiting you?
Asset management for all our Macbooks and iPhones with the addition of the EDR feature. Allows us to configure and onboard company IT assets through a centralised dashboard.
Easy to Administer and Great Support
What do you like best about the product?
Kandji is easy to administer, even for me as a non-technical user, and it's very easy for our users to onboard onto their machines. In the rare cases I do have questions or issues, their customer success and support teams are incredibly helpful!
What do you dislike about the product?
There is a bit of a learning curve to setting up and editing different blueprints, but the team is great in the early implementation stages of walking you through things.
What problems is the product solving and how is that benefiting you?
Kandji makes it easy to ensure our users have their machines configured to satisfy our security and audit requirements. It also makes onboarding and offboarding employees a breeze.
Very easy to use
What do you like best about the product?
I've used Jamf for 2 years then we moved to Kandji which we've had for 2+ years now. It's very easy to configure using their blueprint model. We use it exclusively for our company's MacBooks. I really like being able to force endpoints to update MacOS on a schedule. I like their library of prebuilt apps and being able to run custom scripts. I like the "flush" feature to re-run something. Setup was really easy, took less than an hour. Support is fast via email and I like that they are in-house.
What do you dislike about the product?
Very few things i dislike and most are minor was so glad to move off jamf. I wish the device list showed who is logged into MacOS without digging. It seems to be missing from reporting unless I am just missing something. I also wish there was a way to exlude devices on a library item level no matter what blueprint is assigned.
What problems is the product solving and how is that benefiting you?
We are starting to use it to restrict removable storage recently for data loss preventiong.
Easy to use and easy to set
What do you like best about the product?
A powerful, user-friendly tool for automating Apple device management and ensuring compliance in the company.Its user-friendly interface and pre-built templates make device deployment and policy management easy for IT .
What do you dislike about the product?
May come with a learning curve for new users due to its extensive features. Customization options can be limited when dealing with complex, specific needs, and the pricing may be steep for smaller organizations
What problems is the product solving and how is that benefiting you?
Kandji simplifies Apple device management by automating deployment, ensuring compliance, and enforcing security. It solves manual setup challenges, boosts productivity, and maintains regulatory standards. This benefits users by saving time, reducing IT workload, and improving overall security and efficiency.
Also great for small & medium enterprises
What do you like best about the product?
Like most MDM's, Kandji helps us save a lot of setup time and monitoring of our systems. Even as a medium sized business.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
What do you dislike about the product?
We don't have any downsides, whilst we've had very few issues with it, when these have occured the customer support has been very quick to answer these questions and resolve the issues at hand.
What problems is the product solving and how is that benefiting you?
As a software as a service company that handles lots of data, we have a strict requirement for security within our services.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Great product. Fantastic Customer Support
What do you like best about the product?
They have an amazing product but their customer support is the real selling point for me. I can get an engineer via chat within a couple minutes and they're extremely knowledgable. Without fail they help me get my problem resolved and there's never been one escalation. All companies should model their tech support on Kandji's.
What do you dislike about the product?
None that I can think of. Kandji has a great product ans even better support.
What problems is the product solving and how is that benefiting you?
As a team of one, it allows me to manage and secure my fleet of devices very efficiently. The console. is easy to use, and the built in CIS benchmarks save me a lot of time. They have a really nice API which I leverage for custom alerting and reports. It's a well designed product.
Perfect Solution for Managing MacBooks in Education
What do you like best about the product?
After trying multiple solutions, I finally found a software that makes managing MacBooks in our district both efficient and user-friendly: Kandji. As a tech administrator, ease of use and reliability are paramount, and Kandji delivers on both fronts.
What do you dislike about the product?
I wish it were easier to locate the settings that need adjustment.
What problems is the product solving and how is that benefiting you?
One standout feature is its automation capabilities. Kandji can handle regular maintenance tasks automatically, from software updates to enforcing security policies, which is incredibly valuable in an educational setting with multiple devices and users. The centralized dashboard provides a clear overview of all devices, and the real-time reporting tools make tracking the status of each MacBook simple and effective.
It just works
What do you like best about the product?
It is a product that works well, and we have not experienced any limitation of features missing in managing our endpoints. We have had very little issues and the support is really top notch.
I've also really liked the interaction with the sales team. There was no lenghtly meetings to aquire pricing and the team were able to give me the information I needed to be able to make a decision.
I've also really liked the interaction with the sales team. There was no lenghtly meetings to aquire pricing and the team were able to give me the information I needed to be able to make a decision.
What do you dislike about the product?
I wish they supported other operating systems like Windows & Android.
What problems is the product solving and how is that benefiting you?
We wanted device trust with authentication with Okta, and Kandji enabled us to get this working with ease.
Great Product - Simple & Efficient
What do you like best about the product?
Kandji is one of the easiest implementation ever, especially comparing to the competition.
Team is gradually adding features, Support is great, with fast responses.
Team is gradually adding features, Support is great, with fast responses.
What do you dislike about the product?
It supports only Apple devices, missing support for Windows / Android.
Some advances customization features are still missing.
Some advances customization features are still missing.
What problems is the product solving and how is that benefiting you?
We are using Kandji as our MDM for our devices inventory management, mainly Macbooks laptops.
User-friendly MDM with excellent support
What do you like best about the product?
Very easy to use
Quick to implement thanks to user provisioning
Responsive and helpful customer support
Quick to implement thanks to user provisioning
Responsive and helpful customer support
What do you dislike about the product?
Some advanced features feel limited (but are continuously improving)
Managing alerts can sometimes be cumbersome
Managing alerts can sometimes be cumbersome
What problems is the product solving and how is that benefiting you?
Simplifies device management for our remote workforce and ensures compliance with InfoSec standards, reducing security risks.
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