Kandji
KandjiExternal reviews
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Super simple Apple MDM
What do you like best about the product?
Kandji was easy to setup and get our users started with. Since getting all our Macs onto it, we've had less issues with our Mac users than Windows. Once everything is setup, you can pretty much forget it (or at least until Apple makes OS changes you need to address.) Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts. Account managers and tech support are super friendly and quick to resolve issues.
What do you dislike about the product?
This is not a dislike, but more of constructive criticism. It would be nice if Kandji could recognize when uploaded Profiles are out of date and incompatible with currently supported systems.
What problems is the product solving and how is that benefiting you?
Kandji is extremely helpful in providing previews to their new features, information about incoming macOS changes that affect managed devices, and providing information on macOS security and vulnerabilities.
Sensational Customer Service!
What do you like best about the product?
User Friendly and Easy implementation. Customer Support is always helpful. Integration has been excellent!
What do you dislike about the product?
No dislikes. We have been using Kandji for a year now and have no complaints.
What problems is the product solving and how is that benefiting you?
Setting up our Foreman's phones and ipads that are used in the field has never been easier. I'm able to help them with issues that they may have from our office and able to keep our devices locked down in case of emergency.
Great tool for small teams!
What do you like best about the product?
Kandji made it easy for our small IT team to effectively manage devices for over 50 employees. It was a streamlined process to ensure devices were meeting SOC2 compliance requirements.
What do you dislike about the product?
The only negative to Kandji was its lack of windows device support.
What problems is the product solving and how is that benefiting you?
Easy to use plug and play solution for MDM. Made SOC2 compliance easy. Helped keep inventory for a completely remote team.
Kandji has made endpoint management relatively smooth for the past 3 years!
What do you like best about the product?
Very streamlined, easy navigate UI.
Use Kandji daily to check on software deployments and status of devices in our fleet for troubleshooting
Assignment Maps for granular deployment of library items
API tools outside of Kandji allow for custom configurations
Easy integrations with provisioning from IdPs
Slack integrations for alerts
Customer support is always very responsive and helpful
Seamless to migrate from other MDMs into Kandji
Use Kandji daily to check on software deployments and status of devices in our fleet for troubleshooting
Assignment Maps for granular deployment of library items
API tools outside of Kandji allow for custom configurations
Easy integrations with provisioning from IdPs
Slack integrations for alerts
Customer support is always very responsive and helpful
Seamless to migrate from other MDMs into Kandji
What do you dislike about the product?
At this rate, there is not much that I dislike about Kandji. It is very easy to rollout new software deployments, test software, rollout macOS Updates, keep software patched. The list goes on!
If I had to say one thing, it'd be a bit more granular reporting / filters. The reporting is pretty good when you are looking for a specific item, but it can provide a lot of unnecessary information if you're looking for devices that do not have that specific item. There are ways around it, but it'd be nice to have it all within the Kandji UI.
If I had to say one thing, it'd be a bit more granular reporting / filters. The reporting is pretty good when you are looking for a specific item, but it can provide a lot of unnecessary information if you're looking for devices that do not have that specific item. There are ways around it, but it'd be nice to have it all within the Kandji UI.
What problems is the product solving and how is that benefiting you?
macOS Updates - we are now able to keep a good grasp on keeping devices updated as well as rolling out updates
Software Updates - out of date software easily patched with scheduling
Filevault Key Escrow - never have to worry about not being able to get into a device
Software Deployment - easy to deploy software to specific users with Assignment Maps
Zero Touch-Deployment - Liftoff has made the rollout of new devices really seamless
Integrations with inventory management - easily keep track of our devices within 3rd party integrations, updating asset tags
Software Updates - out of date software easily patched with scheduling
Filevault Key Escrow - never have to worry about not being able to get into a device
Software Deployment - easy to deploy software to specific users with Assignment Maps
Zero Touch-Deployment - Liftoff has made the rollout of new devices really seamless
Integrations with inventory management - easily keep track of our devices within 3rd party integrations, updating asset tags
A perfect companion to Apple Products
What do you like best about the product?
Kandji is very intuitive. After being introduced to it, it only took a few days to be able to implement widespread deployments. I love using Kandji because it meshes well with other products.
Their Customer Support is also fantastic. I can always rely on them to quickly answer any questions I might have.
Their Customer Support is also fantastic. I can always rely on them to quickly answer any questions I might have.
What do you dislike about the product?
There’s nothing that I dislike about kandji. Everything just works when I want it to work. So there’s no complaints from me.
What problems is the product solving and how is that benefiting you?
Kandji allows us to onboard users quickly via our Okta integration. It allows our IT team to focus on larger projects than spending a disproportional amount of time doing manual tasks
Thoughtful and innovative
What do you like best about the product?
The direction that Kandji is going in, they innovate thoughtful and creative solutions to problems we don't have yet.
Sales team is friendly and cant do enough to help us out.
Sales team is friendly and cant do enough to help us out.
What do you dislike about the product?
Honestly, nothing substantial i dislike, more just tweaks, I give them feedback and they take it onboard. Its great!
What problems is the product solving and how is that benefiting you?
Making managing our devices so much easier and hassle free for my team and our users.
Kandji - Varo
What do you like best about the product?
Kandji is an all in one solution for our macOS fleet. It handles app deployments, enhanced endpoint security management and all around functionality. Last but not least, the customer support is top tier and also has a chat functionality built within the UI.
What do you dislike about the product?
We been with Kandji for about 5 years now and we have seen the growth since the beginning. Reporting has been improved with the new release of Prism. The one thing I will say for improvement is when you back out of a library item or device view, it refereshes the page and doesn't leave where you left off.
What problems is the product solving and how is that benefiting you?
Kandji is helping secure our Endpoint Security Infrastructure to be the best it possibly can be. Onboarding is a great experience for new hires since we leverage zero touch deployment.
Streamlined Device Management with Powerful API Integration
What do you like best about the product?
With the recent release and support of Assignment Maps, we have consolidated over 20 Blueprints into a single Assignment Map for Macs and another for iPads. This has been a game-changer for our team members who support everyday users. Whenever I encountered issues or needed clarification, I was able to reach out to support and connect within minutes, receiving helpful and actionable information. Integrating Kandji into our environment has been seamless—enrolling devices is straightforward, and deploying new software and scripts is nearly effortless. I frequently use Kandji to monitor device compliance and develop in-house tools leveraging their API.
What do you dislike about the product?
One of my biggest frustrations is certain aspects of the UI when it comes to reporting on Library apps. I've had to develop in-house applications to manipulate device return data by status, providing us with actionable reporting that includes the full name and email of the user assigned to the device, paired with the serial number and the status within the Library app. Since Kandji has easy access to this information, the ability to include these fields and make the list easily exportable would be highly beneficial. While I was able to quickly leverage their API to manipulate this data within my own tool, having native support for this functionality would be a valuable addition.
What problems is the product solving and how is that benefiting you?
Kandji is solving the challenge of efficient device management, particularly in streamlining reporting, compliance monitoring, and software deployment. With features like Assignment Maps, we have significantly reduced complexity by consolidating over 20 Blueprints into just two Assignment Maps, making it easier to manage Macs and iPads. The seamless integration into our environment simplifies device enrollment, software implementation, and script deployment, saving time and effort. Additionally, while Kandji’s built-in reporting has some limitations, its robust API allows us to develop in-house tools to manipulate and extract actionable data, ensuring we have full visibility and control over our fleet. This has greatly improved operational efficiency and support for our team.
Kandji - A breath of fresh air!
What do you like best about the product?
Kandji was very quick to implement and learn. So many tasks are just there to be used unlike other providers where you have to search through the system to find the setting. Kandji has reduced the time it takes us to enroll, deploy, patch and do all the tasks required in the modern management platform.
What do you dislike about the product?
No downsides to Kandji. It does exactly what we need it to do and with no hassles.
What problems is the product solving and how is that benefiting you?
Operating system and application patching
Excellent Software & Support
What do you like best about the product?
Kandji is easy to use and manage and comes with a best-in-class support team. Any question I have had has been addressed and has allowed me to move confidently in managing our suite of computers.
What do you dislike about the product?
I only wish that there were certification courses to take, but I really don't dislike anything about Kandji.
What problems is the product solving and how is that benefiting you?
Remote management of our computers. Remote wipe, lock, provisioning, etc...
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