I use the solution in my company to stop phishing and spam efficiently and automatically.
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IronScales Review 11FEB2025
What do you like best about the product?
It just works the way any AI-based email security tool should. Their technical support is pretty responsive and knowledgeable
What do you dislike about the product?
There is nothing bad really that I can say about the product.
What problems is the product solving and how is that benefiting you?
Stops phishing attacks such as VIP impersonation from happening. I use the phishing simulation and training once a month as well to educate our staff so that they become more cybervigilant.
IronScales - Email filtering
What do you like best about the product?
Ironscales is great because I rarely have to look at it. It does what it does without my intervention and it does it well. Easy to setup and maintain. Automatically adds new mailboxes for you.
What do you dislike about the product?
Bit pricey but what it offers is worth the cost.
What problems is the product solving and how is that benefiting you?
Ironscales scans all email coming into the organization and automatically blocks or quarntines many emails. Even after passing through Microsofts filters, IronScales catches quite a large number of spam and phising emails.
A system that is convenient and easy to operate
What do you like best about the product?
I liked the convenient and accessible interface
What do you dislike about the product?
I would be happy with a larger selection of videos and phishing examples related to everyday life
What problems is the product solving and how is that benefiting you?
The automated filtering system is very helpful in preventing malicious emails from getting through.
phishing protection and email security
What do you like best about the product?
It is strong in defending emails from phishing attacks and protecting them from external threats.
What do you dislike about the product?
Its drawbacks are limited customization and high cost.
What problems is the product solving and how is that benefiting you?
Phishing Detection and Prevention: IRONSCALES uses AI to detect phishing emails in real-time, preventing threats from reaching employees' inboxes. This reduces the risk of successful phishing attacks, which can lead to data breaches, financial loss, or compromised credentials
I recommend G2
What do you like best about the product?
A Powerful, Safe and secure email service
What do you dislike about the product?
I cannot see any disadvantages while using
What problems is the product solving and how is that benefiting you?
Insecure emails like spam is a problem which IRONSCALES fixes this issue
Valuable
What do you like best about the product?
Products and services evrrything i like herer
What do you dislike about the product?
Nothing i dislike about ironscales it is good
What problems is the product solving and how is that benefiting you?
Anti spam
Overall absolutely amazing Still
What do you like best about the product?
It has API integration and it helps me a lot about keeping my mails safe. Still using it and I enjoy because it is easy to use and integrate to anything such as mail protocols. I'm using it everyday. Once you have any issues you can have support immediately
What do you dislike about the product?
all fine but it should provide more service besides that.
What problems is the product solving and how is that benefiting you?
It is easily protects the spams on my mails and integration was perfect
Has an easy to setup phase and can be managed conveniently by the users
What is our primary use case?
What is most valuable?
The most valuable features of the solution are that it is easy to set it up, install, and manage the product.
What needs improvement?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool can improve the content in Spanish and other languages. The tool supports 15 to 16 languages, but the content it uses in the training in Spanish has certain limitations.
For how long have I used the solution?
I have been using IRONSCALES for a year. My company is an end user of the tool.
What do I think about the stability of the solution?
It is a very stable solution as it is software that runs in the cloud. I didn't have any outages with the tool.
What do I think about the scalability of the solution?
It is a very scalable solution. I know the tool scales up very well. Some of our customers have thousands of use of mailboxes. In my case, only one hundred users use the tool. It requires very little installation, but I know thousands of customers.
How are customer service and support?
The technical support offered is very good. The tool's support team attends very quickly to the support tickets raised. The technical support is very good at resolving issues.
Which solution did I use previously and why did I switch?
I have used a security gateway from Forcepoint, which was a lot more complicated to maintain and set up. Forcepoint decided to discontinue its solution for email gateway, and then it decided to introduce another solution in the market that includes AI.
How was the initial setup?
The product is easy to set up as it is an API-based solution. With IRONSCALES, you don't have to do anything on the platform. You just need to do the integration and the connection with Office 365 tenants, and that is it.
I rate the product's setup phase as a ten out of ten.
The solution can be deployed by one person from IRONSCALES, who will create the tenant for me. Then, I do the rest of the setup process, which includes three or more steps, but it can be done in minutes.
The solution can be deployed in 15 to 30 minutes.
What's my experience with pricing, setup cost, and licensing?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more cheap, but they are not available with the same capabilities.
What other advice do I have?
The automated response capabilities are very accurate for detecting suspicious activities and suspicious languages used by the attackers.
The only people needed when using the tool are to take care of the console and an analyst. In some cases, some incidents require an analyst to complete the analysis of the email. I don't create incidents that can be automatically resolved by AI. I create incidents that need a review from an analyst. The only people who need to be aware of the incidents and where such details should not be classified is when it comes to analysts. I don't need to do any maintenance process for the tool every day. Everything is available as a service, so I don't need to do anything to maintain the platform apart from dealing with the non-classified incidents.
The tool uses a lot of AI technologies to detect the accuracy of the email, especially to filter out phishing emails. It not only detects phishing emails but also provides a preview of who the attackers are before we receive the real phishing email. It is not just to detect phishing emails but also to detect the intent of the attacker in creating a phishing email.
I rate the tool a nine and a half out of ten.
Email protection made fast and easy!
What do you like best about the product?
Ironscales makes quite easy the implementation of phishing protection, while giving you a fast and easy-to-use framework to execute phishing simulation campaigns. Implementation was straight-forward and done very fast.
What do you dislike about the product?
There are certain functionalities that from a user-experience side would be beneficial (like the implementation of a blacklist mechanism to block emails from certian domains, instead of working solely on the detections based on AI), but overall we are very happy with the implementation and delivery of Ironscales' services.
What problems is the product solving and how is that benefiting you?
Being able to protect our inboxes without the implementation of an email gateway was one of the needs that we had as a company. Additionally, we are able to take action on multiple emails by just protecting one, which then streamlines the protection across any current of future similar threats.
On top of that, consolidating phishing simulation campaigns in the same platform makes things easy and productive.
On top of that, consolidating phishing simulation campaigns in the same platform makes things easy and productive.
One of the best solutions for mail filtering
What do you like best about the product?
they think out of the box and also have a great communication with end point customer.
What do you dislike about the product?
need to scan also OneDrive/SharePonint and Google Drive for viruses and maleweare.
What problems is the product solving and how is that benefiting you?
phishing and other spams.
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