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Standout MDM solution for Apple devices, with a few flaws
What do you like best about the product?
Kandji is a standout MDM solution for Apple devices, with an intuitive interface and a setup process that had us operational within hours rather than weeks. The built-in blueprints for CIS Benchmarks are a huge advantage for compliance, and their live chat support is responsive and efficient, providing real-time assistance when needed.
What do you dislike about the product?
While Kandji’s ease of use is often a benefit, it sometimes stems from design or feature limitations that require workarounds. Additionally, the lack of Slack integration for device alerts and a mobile-friendly interface can be challenging in urgent situations. More transparency around feature requests would also be appreciated. Despite these minor flaws, Kandji is one of the top MDM choices available.
What problems is the product solving and how is that benefiting you?
Solve compliance, security and remote management issues.
Great MDM for 10-200 devices!
What do you like best about the product?
Ease of use and integration with ABM is a huge plus for working with Kandji, we've been using them for 3+ years now and have been very satisified with their features. Kandji enables our lean IT team to manage our entire fleet without a huge and costly time investment.
What do you dislike about the product?
In exchange for it generally being easy to use and quick to setup, you lose a bit of flexibility when you're trying to manage 1 device at a time, leading to some clutter in processes if you need to grant exceptions or particular apps to particular computers.
What problems is the product solving and how is that benefiting you?
Kandji solves our need to make sure our fleet is updated and kept compliant with several security and compliance frameworks, as well as letting us handle most aspects of device lifecycle management from within as well.
An fantastic MDM for SMBs
What do you like best about the product?
We have been using Kandji for a few years and we are so far very happy with it.
It works reliably on all of our endpoints and on the rare ocasions there have been issues, a reboot always fixed the problem.
What we like the most is how Kandji is easy to setup and maintain. Compared to other MDM solutions, it is quite simple to create a "blueprint" and add libraries to it. I remember setting up back in the day everything (ADE steps, libraries, basic software, update settings, etc) on just one or two days.
This saved us a lot of very much needed time and effort that we could spend on other things.
Customer support has also been great, with dedicated people who gave us solutions going above and beyond (even to the point of creating a custom script for us!), not some outsourced or automated support.
As perks, the API is great and allowed us to connect to our security platform.
It works reliably on all of our endpoints and on the rare ocasions there have been issues, a reboot always fixed the problem.
What we like the most is how Kandji is easy to setup and maintain. Compared to other MDM solutions, it is quite simple to create a "blueprint" and add libraries to it. I remember setting up back in the day everything (ADE steps, libraries, basic software, update settings, etc) on just one or two days.
This saved us a lot of very much needed time and effort that we could spend on other things.
Customer support has also been great, with dedicated people who gave us solutions going above and beyond (even to the point of creating a custom script for us!), not some outsourced or automated support.
As perks, the API is great and allowed us to connect to our security platform.
What do you dislike about the product?
Do not expect management and logging tools, like screen sharing or terminal, as you would from an RMM or other MDM solutions than promote those.
Blueprints make things super easy but also kinda annoying to push 1 app or config to a single computer.
Blueprints make things super easy but also kinda annoying to push 1 app or config to a single computer.
What problems is the product solving and how is that benefiting you?
Have MDM solution on a smb with ease. It is our perfect tool because of how little it takes to setup and maintain.
Best Mac MDM in the business, have used it at every role I've been in.
What do you like best about the product?
-Easiest setup of any MDM I've ever used
- Smooth experience integrating Okta for SSO and Device Management
- Easy and pretty enrollment process for new machines, and seamless integration with Apple Business for automatic enrollment
-Device blueprints are easy to use and improvements they have made over time have made them more flexible than ever
-Scripts written by employees (!) and hosted in their public GitHub are very helpful and useful
-MDM features are robust and constantly evolving, App Library makes adding things easy and quick
- Smooth experience integrating Okta for SSO and Device Management
- Easy and pretty enrollment process for new machines, and seamless integration with Apple Business for automatic enrollment
-Device blueprints are easy to use and improvements they have made over time have made them more flexible than ever
-Scripts written by employees (!) and hosted in their public GitHub are very helpful and useful
-MDM features are robust and constantly evolving, App Library makes adding things easy and quick
What do you dislike about the product?
-Maybe that it can't manage Linux or Windows? Other than that, not much.
What problems is the product solving and how is that benefiting you?
We are a fully remote workforce based around the Globe, Kandji makes it easy to manage our entire fleet of Macs remotely and asynchronously.
Also great for small & medium enterprises
What do you like best about the product?
Like most MDM's, Kandji helps us save a lot of setup time and monitoring of our systems. Even as a medium sized business.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
Where Kandji excels is its ease of setup and implementation of software, custom or off the shelf, onto our systems.
Its also one of the few that has great UX.
What do you dislike about the product?
We don't have any downsides, whilst we've had very few issues with it, when these have occured the customer support has been very quick to answer these questions and resolve the issues at hand.
What problems is the product solving and how is that benefiting you?
As a software as a service company that handles lots of data, we have a strict requirement for security within our services.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Kandji helps solve a number of these requirements with its EDR and MDM service.
Great product. Fantastic Customer Support
What do you like best about the product?
They have an amazing product but their customer support is the real selling point for me. I can get an engineer via chat within a couple minutes and they're extremely knowledgable. Without fail they help me get my problem resolved and there's never been one escalation. All companies should model their tech support on Kandji's.
What do you dislike about the product?
None that I can think of. Kandji has a great product ans even better support.
What problems is the product solving and how is that benefiting you?
As a team of one, it allows me to manage and secure my fleet of devices very efficiently. The console. is easy to use, and the built in CIS benchmarks save me a lot of time. They have a really nice API which I leverage for custom alerting and reports. It's a well designed product.
Perfect Solution for Managing MacBooks in Education
What do you like best about the product?
After trying multiple solutions, I finally found a software that makes managing MacBooks in our district both efficient and user-friendly: Kandji. As a tech administrator, ease of use and reliability are paramount, and Kandji delivers on both fronts.
What do you dislike about the product?
I wish it were easier to locate the settings that need adjustment.
What problems is the product solving and how is that benefiting you?
One standout feature is its automation capabilities. Kandji can handle regular maintenance tasks automatically, from software updates to enforcing security policies, which is incredibly valuable in an educational setting with multiple devices and users. The centralized dashboard provides a clear overview of all devices, and the real-time reporting tools make tracking the status of each MacBook simple and effective.
Seamless and Reliable MDM tool for Apple Devices
What do you like best about the product?
- Supports nearly all out-of-the-box Apple MDM features in an easy to use interface.
- Has some amazing tools on top of the core offering, including Kandji Passport which has enabled us to sync our IdP passwords locally.
- Can easily configure multiple endpoint use-cases (workstations, conference rooms, etc.) with their assignment map system.
- Alert system is great as a daily user for frequent audits and checks.
- The API is well documented and allows for granular access controls, enabling our team to automate management.
- Customer support is FANTASTIC, replies within minutes and has always been able to track down the answer or solution.
- Minimal time spent configuring and implementing the tool.
- Third party integrations have been easy to set up (SSO, SCIM provisioning)
- Has some amazing tools on top of the core offering, including Kandji Passport which has enabled us to sync our IdP passwords locally.
- Can easily configure multiple endpoint use-cases (workstations, conference rooms, etc.) with their assignment map system.
- Alert system is great as a daily user for frequent audits and checks.
- The API is well documented and allows for granular access controls, enabling our team to automate management.
- Customer support is FANTASTIC, replies within minutes and has always been able to track down the answer or solution.
- Minimal time spent configuring and implementing the tool.
- Third party integrations have been easy to set up (SSO, SCIM provisioning)
What do you dislike about the product?
- Some frequent actions (assigning new configurations, changing the device user, etc.) are hidden beneath sub menus, I wish they were surfaced a bit higher in the device page.
- I wish I could fit more devices on a screen, or submit bulk changes against many devices without using the API. Currently you can only select 50 devices in a single view.
- I wish I could fit more devices on a screen, or submit bulk changes against many devices without using the API. Currently you can only select 50 devices in a single view.
What problems is the product solving and how is that benefiting you?
- Zero touch provisioning enables us to support a remote-first workforce.
- IdP credentials to provision and log in to workstations through Kandji Passport. Allows us to reduce known passwords and maintain security.
- Easy configuration of multiple types of endpoints (workstations, conference rooms, event machines, etc.).
- Monitoring device compliance and pushing scripts on demand.
- IdP credentials to provision and log in to workstations through Kandji Passport. Allows us to reduce known passwords and maintain security.
- Easy configuration of multiple types of endpoints (workstations, conference rooms, event machines, etc.).
- Monitoring device compliance and pushing scripts on demand.
Top notch MDM solution for managing Apple devices
What do you like best about the product?
It's very easy to create custom configurations for devices and assign them to people based on profile attributes.
What do you dislike about the product?
The UI for inventory management is not ideal, but it improved a lot recently with the Prism addition.
What problems is the product solving and how is that benefiting you?
Kandji is allowing us to manage, configure and secure employee laptops. We are currently using only Apple products and Kandji offers an excellent admin experience focused on apple devices.
Kandji rocks!
What do you like best about the product?
Kandji has provided us with a secure and easy to use platform to manage our estate from and the support team around Kandji are what I believe sets them apart from other vendors.
What do you dislike about the product?
At this moment, I cannot think of something I don't like. I think I am frustrtated that I don't get more time to spend on the platfrom.
What problems is the product solving and how is that benefiting you?
Security, asset management, builds - It really allows us to keep track of our estate and manage them efficiently.
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