Sales Hub Enterprise
HubSpotExternal reviews
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Great Marketing & Sales Software
What do you like best about the product?
I was using Salesforce previously and then started to use Hubspot sales hub. The learning curve was less. It was easy to start & add contacts and deals.
The activity feed feature is great as it helps in understanding the users interaction with my emails.
The activity feed feature is great as it helps in understanding the users interaction with my emails.
What do you dislike about the product?
Hubspot is expensive . There are a lot of options when it comes to linking to other apps which can seem overwhelming.
What problems is the product solving and how is that benefiting you?
I track my conversions & integrate sales and marketing.
Best CRM I have come across till date
What do you like best about the product?
HubSpot CRM is a free CRM- its very user friendly, integrates well with almost all the other softwares and apps that you could be using. You also get a free chat feature to integrate in your website!
What do you dislike about the product?
Compared to other CRMs- I would say nothing. However, they could have made more sales & marketing features free.
The paid version could turn out to be quite expensive for big teams- however it all depends on your budget. The free version would enable you to do most of your content management hassle free.
The paid version could turn out to be quite expensive for big teams- however it all depends on your budget. The free version would enable you to do most of your content management hassle free.
What problems is the product solving and how is that benefiting you?
Organising customers and their orders in one place- centralised system where we can log in queries, assign the lead to a sales person and update the status (eg quotation sent, converted, missed opportunity etc.)
Grouping contacts based on industries.
Easy update to entire team.
Streamline the entire process- from getting a lead, following up, uploading artworks, etc at one place so that everyone can have a look at it if someone's not in and can assign the customer to someone else.
Have access to all e-mail threads with a client.
Then an option to integrate mailers- see who has opened the mailers, assign customers to different industries so that we can send out industry specific mailers etc.
Grouping contacts based on industries.
Easy update to entire team.
Streamline the entire process- from getting a lead, following up, uploading artworks, etc at one place so that everyone can have a look at it if someone's not in and can assign the customer to someone else.
Have access to all e-mail threads with a client.
Then an option to integrate mailers- see who has opened the mailers, assign customers to different industries so that we can send out industry specific mailers etc.
Recommendations to others considering the product:
I would definitely recommend going for HubSpot- at least try it out once before going for a paid CRM. It's simple, easy to use and ideal for small businesses that do not have a big budget.
Only good for contacts that aren't yet in the database
What do you like best about the product?
Good customizability for the data that is on the card. Pretty accurate reads too.
What do you dislike about the product?
It still struggles with phone numbers. Also, it doesn't add the details found on the card to an existing contact. It just says that the contact already exist.
What problems is the product solving and how is that benefiting you?
As all our contacts are already registered in hubspot before meeting them. It doesn't really benefit me.
Recommendations to others considering the product:
It is a very good product if you want to add contacts in Hubspot but not if you want to add additional info to an existing contact in hubspot. Improvement to be made
SUPER EASY automations!
What do you like best about the product?
I love the automations in hubspot. They make lead nurturing super easy!
What do you dislike about the product?
The only thing I dislike is that some important bits of information are buried in several layers of menus. Not terribly bad, but something I find myself rubbing against the wrong way.
What problems is the product solving and how is that benefiting you?
I am solving my sales team's problem of spending too much time with initial lead nurturing. The automations have already saved them hundreds of hours!
Recommendations to others considering the product:
If you have more than 1,000 contacts in your system it's worth switching to Hubspot. Less than 1,000 and you can get by with other softwares. But if you're thinking about automations, you can't get better than Hubspot. Plus they integrate seamlessly with Zapier so you can connect Hubspot to thousands of other apps (including Formstack, Salesmsg, and Typeform).
Shortcuts for the repetitive tasks
What do you like best about the product?
I love the opportunities to create a template reply while also making small edits to the template replies to make them really personal, like when I use the Snippets or Templates tools throughout my day in HubSpot. It gives me a quick and easy way to write a response but also easily edit it to make it customized to who I am working with at that moment. It saves me so much time!
What do you dislike about the product?
There are a few small changes that would make my work more organized. For example, if you could assign deals to multiple companies, it would keep our partner program much more streamlined in the CRM.
What problems is the product solving and how is that benefiting you?
As a growing company, HubSpot helps remind the sales team when a customer has requested for more information. This helps make sure that we don't let anything slip the cracks by using workflows to set automated task reminders for outreach. It's been very helpful as our team continues to grow quickly!
Hubspot provides visibility
What do you like best about the product?
I like how I can use hubspot to manage my entire workflow - whether is through reporting, assigning tasks to myself or others, or automating reach outs
What do you dislike about the product?
Creating dashboards can become tedious in that the tool is somewhat finicky, and it is sometimes hard to manipulate it to show the data I want
What problems is the product solving and how is that benefiting you?
Hubspot saves us lots of time by allowing us to automate sequences, and by automatically assigning contacts to owners
Small SaaS business - transitioned from SalesForce to Hubspot
What do you like best about the product?
I like the automation dearies like email templates, snippets, and suggestions for email improvements. I like the email tracking letting me know when an email or asset was opened. I like that it populated contact info from email address. The learning paths were amazing and useful beyond HS.
What do you dislike about the product?
Can be a little difficult to navigate. Sometimes hard to find the specific field or action I’m looking for. Not always clear what field I need to use to drive a reporting metric.
What problems is the product solving and how is that benefiting you?
Need for integrated marketing, sales and service single software was the big one.
Biggest benefit has been improved quality off our outreach efforts
Biggest benefit has been improved quality off our outreach efforts
Helps me stay on task
What do you like best about the product?
I can wake up in the morning and turn on the application and look at the new task i have for that day. It makes my day alot easier being organized. This application has made things a lot easier for us to manage the day to affairs of the office.
What do you dislike about the product?
I dislike the fact that i used to be able to make as complete from the task bar, but now I have to check all boxes in order to mark a task as being complted. It may make things more accurate but it does effect the ease of use.
What problems is the product solving and how is that benefiting you?
The Task tab has helped us to keep track of follow ups with potential customer, and allows me to keep track of emils that i need to write and phone calls that I need to make. Tasks that would have been lost or forgotten about are now getting completed thanks to Hubspot
Recommendations to others considering the product:
Saves you time, very user friendly.
hubspot a great tool with high standarts
What do you like best about the product?
For me the best about Hub Sport CRM is that it is a free tool and you dont have to payp for it. Also its very easy to implement and to use every business day. Another really great feature are the free certificats that you are able to do on their website. Many customers are interested in certificats and Hub Spot CRM was a great way to show them that i am able to do tasks for them the right way.
What do you dislike about the product?
The high cost when buying it. its free to use but the price to buy is very high. Also there is just 1 Plan available wich makes it imposible to dont pay for plugins that you dont need.
What problems is the product solving and how is that benefiting you?
Im making my leads to serious business contacts.
Recommendations to others considering the product:
Its easy to implement an use
Why I like Hubspot CRM
What do you like best about the product?
Hubspot CRM is the CRM I use to power my agency. I originally started with the free version and have since started paying for it. One of the reasons to pay for it is to get email Automation. I use this feature to automatically follow up with my clients. This feature is well worth the cost alone.
What do you dislike about the product?
The only issue I have is the appointment booking. I do not like the way it is set up so I use a third party service.
What problems is the product solving and how is that benefiting you?
How to keep track of leads and convert them to sales. This solves a lot of these issues.
Recommendations to others considering the product:
I would start with the free version and then graduate to the paid one.
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