Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Love the program
What do you like best about the product?
I really like the fact that it is 100% free. We use the CRM very frequently and enjoy the connectivity between Sales / Marketing.
What do you dislike about the product?
What i do not like about the software is, that the "data" is not perfectly dexcribed. I am not sure how many picutres I can upload in there, and how many files are includes in the free package.
What problems is the product solving and how is that benefiting you?
Making the sales calls at the right time.
Best Free CRM on the Market for Small Businesses
What do you like best about the product?
Love that they offer their CRM for free at this point. They have a great product fo startups and small businesses who can't afford the Salesforces of the world. It's a pretty robust CRM with all the features of a big-name CRM yet user-friendly and customizable.
What do you dislike about the product?
The big issue is that although they offer a FREE CRM with unlimited contacts, once you start upgrading to their regular marketing platform, you start paying for contacts which gets very costly.
What problems is the product solving and how is that benefiting you?
It's really helpful in closing the marketing loop on contacts - from generation to closing. It really helps keep track of everything in one platform.
Recommendations to others considering the product:
It's a great startup CRM and can be great but it can get costly if you're thinking on hundreds of thousands of contacts.
Best CRM for Startups
What do you like best about the product?
Very intuitive and easy to use
Unlimited Team Users
Unlimited Contacts upload.
Easy to configure contact properties.
Syncs with Gmail.
Unlimited Team Users
Unlimited Contacts upload.
Easy to configure contact properties.
Syncs with Gmail.
What do you dislike about the product?
Better styling options needed for Lead Capture forms.
Custom branding is not available in the free plan.
Custom branding is not available in the free plan.
What problems is the product solving and how is that benefiting you?
Came out of excel for lead management.
Super simple to onboard new team members.
Super simple to onboard new team members.
Recommendations to others considering the product:
We reviewed a lot of CRM like FreshSales, Zoho CRM, etc. Hubspot CRM is the best for a consulting startup like ours.
Lots of features for those looking to market a product
What do you like best about the product?
The CRM has a way to build profiles. This helps target different profiles.
What do you dislike about the product?
The new update hid away features that I used to use a lot
What problems is the product solving and how is that benefiting you?
We are trying to reach different age groups. By using the CRM, we were able to build profiles for different potential clients, and from there build the right campaign to target them.
Great CRM Software that is Easy to Use
What do you like best about the product?
I like the way Hubspot has made it simple to keep contacts organized and where they are in the lead process.
What do you dislike about the product?
I think it would be nice if Hubspot would have a better integration with regular or even basic LinkedIn Sales navigator accounts. Have to upgrade to LinkedIn Sales Team before you can use.
What problems is the product solving and how is that benefiting you?
Keeping large lead generation organized. Great to keep all info under one app.
Recommendations to others considering the product:
Take the time to initially map out your lead structure before entering/migrating into Hubspot.
Good For Tracking Customer Journey
What do you like best about the product?
Hubspot allows me to see what ads help me generate leads and what ads are not providing any ROI
What do you dislike about the product?
Sometimes it's drilling down into data is not so intuitive in the platform
What problems is the product solving and how is that benefiting you?
We've been able to see what targeting, keywords, and platforms generate the best customer leads
Recommendations to others considering the product:
Absolutely use this tool if you want to truly figure out what is working and what is not in your digital advertising. This product provides a lot of insight into your customers and provides a more full picture of how customers find you.
Quick and Easy to Get Going
What do you like best about the product?
Not complicated, making it very easy to get set up. It is intuitive, though there are areas for improvement. Product suite makes it easy to integrate several business processes into one spot.
What do you dislike about the product?
No in-built product walkthrough for getting set up. Their free CRM offering sort of snaked me though, with features being taken away a few months into the free offering in order to encourage people to upgrade and pay.
What problems is the product solving and how is that benefiting you?
Data everywhere and anywhere. Information gaps about old and ongoing deals. As the sales team grows, we have needed to centralize data and keep it easy to maintain that.
Integrations make life easy
What do you like best about the product?
We use HubSpot CRM across our team to track our sales pipeline, ensure follow-ups are done promptly, and wherever possible reduce the length of the sales cycle. The email log function is especially useful where more than one person on the team is responsible for sales - allows us to ensure work isn't being duplicated. HubSpot integrations with Zapier and Proposify also help us to streamline our work.
What do you dislike about the product?
We have very few complaints about HubSpot, though there are so many features it becomes difficult to know all the best ways we could be using it. Overtime we'd like to integrate what were doing into HubSpot more and more, using it more proactively rather than historically.
What problems is the product solving and how is that benefiting you?
We're trying to create more alignment between the different apps were using, most of which are with the intention of winning additional proposals and shortening the sales cycle. The fact that HubSpot integrates so smoothly with a range of other applications is useful.
Recommendations to others considering the product:
Look to see what it integrates with already. If you're using a program that doesn't integrate (it should) consider switching.
Call Bookings
What do you like best about the product?
I like the UX when the client is booking a call.
What do you dislike about the product?
When I recieve the call booking email the time in the email doesn't match my local time. This really struggles to understand where the client is from and check the time difference in order not to be late from the call.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
What problems is the product solving and how is that benefiting you?
Your CRM is really amazing. It helps to have everything in one platform and saves a lot of time.
I've had a positive experience using Hubspot.
What do you like best about the product?
Hubspot offers a convenient, one-stop for social media marketing where I can schedules posts in bulk and easily track a variety of metrics over different platforms. It also makes it easy to follow important emails we send to customers and to determine how effective the emails are.
What do you dislike about the product?
One thing I wish Hubspot had was partnership with Pinterest, as that is another type of social media we use and we have to track its metrics separately.
What problems is the product solving and how is that benefiting you?
We were able to follow patterns in our social media engagement over time using Hubspot social media marketing and then were able to track how different campaigns we set up affected engagement.
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