Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
HubSpot Sales provides affordable solution to activity logging in higher ed administrative context
What do you like best about the product?
HubSpot Sales allows you to customize a list of engagement types so that staff can consistently log activities with clients. This was a HUGE improvement from our Google Form/spreadsheet, because it also allows to see the history of interactions per client and track other directory-level info that is useful to our work with faculty and graduate students.
What do you dislike about the product?
There are some reporting limitations and customer service has been somewhat uneven. We are also currently unable to increase our engagement types beyond 30, which is causing some challenges in our continued use of the tool.
What problems is the product solving and how is that benefiting you?
Staff are thrilled that the time they spend logging activities with clients are now all going into a user-friendly platform that they can use in their work with clients. (MUCH better than the Google Form we were using previously, which was only somewhat searchable.) We also frequently use the Sales tool query information about clients when questions are raised in leadership meetings. (Have we worked with this person? Let's check HubSpot!)
Easy to use CRM
What do you like best about the product?
The ease of use is the biggest selling point. I've entered countless enhancements or upvoted others enhancements and have watched those be included in the latest release.
What do you dislike about the product?
I've had a hard time getting 100% HubSpot integration as a CRM in two companies because it doesn't have a robust Financial functionality where Accounting can use it & the integrations don't seem robust enough either.
What problems is the product solving and how is that benefiting you?
When trying to get 100% adoption I've come across issues with deals not having as much info as NetSuite, Accounting not being able to use it.
Recommendations to others considering the product:
It's an easy, comprehensive solution that I'd highly recommend. Just ensure that all the tools you're using (and will continue to use) integrate.
Wonderful software at an affordable price
What do you like best about the product?
I appreciate the many different ways that you can incorporate HubSpot with what we are currently doing. The transition and training has been seamless!
What do you dislike about the product?
There are a few reports that I would like to be able to personalize.
What problems is the product solving and how is that benefiting you?
Email tracking is the biggest benefit that I have found.
User-friendly tool with great mobile experience
What do you like best about the product?
The mobile app is perfect for salespeople on the go. Business card scanner works well. Alerts and tasks makes it easy to manage multiple deals at once and stay on top of your to-do list.
What do you dislike about the product?
Reporting and dashboards is very template based - hard to customise to align with your specific sales processes and drill down into the data.
What problems is the product solving and how is that benefiting you?
Collaborative selling in a geographically dispersed sales team. HubSpot Sales gives us great visibility over our sales pipeline and makes it easy to track deals progress. Sequences are a very helpful tool to send follow up emails and chase prospects.
Great marketing tool
What do you like best about the product?
Hubspot is great because it has everything I need all grouped together on one user-friendly platform!
What do you dislike about the product?
It's overwhelming at first, but after the onboard training I felt confident to use it
What problems is the product solving and how is that benefiting you?
I use Hubspot for all marketing campaigns and data collection/research
Recommendations to others considering the product:
Take advantage of the 3-month inbound training, it is so effective and helpful!
Perfect CRM and Marketing Tools
What do you like best about the product?
The ability to connect the dots from all customer touchpoints.
What do you dislike about the product?
The email marketing builder can be a little clunky at times.
What problems is the product solving and how is that benefiting you?
The ability to connect the dots from all customer touchpoints is a great help in understanding our customers, and the WordPress plugin allows us to track all website engagement within our CRM.
Professional tool for email marketing- but professional tools are not necessary userfriendly
What do you like best about the product?
The tool is very comprehensive in what it allows you to accomplish.
A comprehensive customer engagement strategy can be actualised properly using HubSpot.
A comprehensive customer engagement strategy can be actualised properly using HubSpot.
What do you dislike about the product?
As comprehensive as this tool is- it is also complex and quite difficult to use. It requires a lot of time to be spent figuring it out. If you have inherited the tool, is it also difficult to know what activity is been set up in the past. In some cases- we found that previous employees of a company had set up a loop by which users were essentially being misdirected and were not able to find out products.
What problems is the product solving and how is that benefiting you?
We used HubSpot CRM to automate our marketing emails and to personalise communication with our customers ensuring we are properly engaging with them.
Ideal for SME’s
What do you like best about the product?
Visibility across all stages of sales cycle, good integrations and simple to use and configure. One singular place to view all calls/emails without the need to remember to upload. I like that it tells me when someone has viewed my email or visited a page in real time. Far better ease of use than some CRM’s. I like that you are able to view personal and team output very easily.
What do you dislike about the product?
When used as your sole CRM it is quite difficult to navigate and relatively slow, particularly in a sales environment that involves heavy dialling, too many screens to open and buttons to click to find required information and leave notes on company/contact. It seems far better suited to digital marketing than traditional cold calling
What problems is the product solving and how is that benefiting you?
This has offered better visibility over data and communications and enabled us to collate our marketing automation and CRM into one. It’s easy to use and requires minimal training for end users and does not require highly technical staff for set up.
This is great for sales management and customer support
What do you like best about the product?
It offers various dashboards such as sales, web, marketing, and service, which makes it easier to use accordingly. It also provides live chat support, email support, and phone support to its customers, which is impressive.
What do you dislike about the product?
As they offer various features all in its single CRM app, sometimes it might lead to confusion about their functionalities to the user.
What problems is the product solving and how is that benefiting you?
We are solving customer issues, keeping a record of our customers' contact details, and managing overall sales and marketing pipelines all with HubSpot CRM.
Excellent application for any company.
What do you like best about the product?
I like it a lot because it is a great tool to be more efficient when making email sequences, I really like that it is available not only on computer but also on mobile devices being very easy and safe to use thanks to its interface. I love it a lot because it suits my needs.
What do you dislike about the product?
I have no complaints regarding the use of this great application since it is very complete and easy to use, it has very well optimized features and functions, therefore I have no complaints at this time.
What problems is the product solving and how is that benefiting you?
HubSpot is a very complete tool, it has allowed me to increase the amount of sales of our company, it is very clean and easy to use and I love that it is available on computer as mobile devices.
Recommendations to others considering the product:
If you are looking for an easy, safe and reliable tool for increasing your company's sales, hubSpot is the ideal one for you, it is a great application to use, it will give you a pleasant stay since it has a good interface, Hubspot will adapt to your needs, I recommend it 100%
showing 8,861 - 8,870