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Reviews from AWS customer

2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ashley L.

Best CRM I've used

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I love this CRM because of the way it combines sales and marketing efforts. I feel more like I'm part of a collaborative team than ever before simply because I can hop on the phone with someone from marketing and we can tackle issues, brainstorm campaigns or lists, etc. all within the same system.
What do you dislike about the product?
Sometimes it does feel like there is A LOT to it, but I'm still learning so I'm sure things will become clearer and less overwhelming with time.
What problems is the product solving and how is that benefiting you?
I use it primarily in sales. It allows me to sell more efficiently with hubspot sequences and templates. I'm also easily able to see what marketing has been saying to specific leads.


    Jack D.

Experience with HubSpot

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The thing I like best about HubSpot CRM is the many automation features that are offered to you.
What do you dislike about the product?
Occasionally HubSpot CRM's forms can be quite restrictive.
What problems is the product solving and how is that benefiting you?
The main benefit of using HubSpot CRM has been the time saved through automation using emails and workflows.
Recommendations to others considering the product:
Very easy platform to use for beginners, whilst also offering a wide range of tools and features for more advanced users. Always make use of the support chat as the team are knowledgeable and have always been on hand to fix any issues that arise.


    Rudy K.

Hubspot saved our team time and money

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot took all the separate tools we were using before and combined them into one platform. Now we can manage all of our marketing activities (email, social, segmentation, etc) in one place instead of having to jump between 3+ different platforms. It took very little time to figure out how to use it, and their customer service team is incredible at answering any questions you may have about using the tools.
What do you dislike about the product?
The only problem I've noticed with Hubspot is that they will have intermittent errors occur every once in a while. There are still some bugs that need to be worked out in the email builder, and occasionally we'll lose access to some parts of the platform, but overall there isn't much to complain about with Hubspot.
What problems is the product solving and how is that benefiting you?
Before we had Hubspot, we were using at least 4 different platforms to help us carry out our everyday marketing objectives. Since purchasing Hubspot, we now only pay for one platform that can do essentially everything the other platforms did, only better. Their email templates are superb, their method for scheduling social media posts is simple and intuitive, and their automated workflows are stellar.
Recommendations to others considering the product:
If you're looking for a CRM that can literally do it all, you need to look into Hubspot. It manages every aspect of our content marketing strategy perfectly. Their support is incredible, and it's really not that expensive if you're not an enterprise-level business.


    Marketing and Advertising

An essential part of our daily business processes

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Using the marketing and sales HubSpot platforms, having our CRM based in the same place just makes sense
What do you dislike about the product?
There are still some limitations or difficulties when conducting large scale CRM migrations across platforms
What problems is the product solving and how is that benefiting you?
Managing contacts across the sales and marketing lifecycle


    Shanice B.

Simple to use, not a steep learning curve

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
The tutorials are very straightforward. The Hub Spot team did a great job setting up the introductory emails, the how-to videos and were quick to answer any of my questions.
What do you dislike about the product?
I wish there was an extension for Google Calendar where I could schedule across our entire team.
What problems is the product solving and how is that benefiting you?
Managing our contact lists, following up with clients, and prioritizing tasks.
Recommendations to others considering the product:
Ensure that you get your whole team onboard. That's when the product really shines.


    Mason E.

The easiest way to automate emails

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
The workflow feature of Hubspot makes setting up email campaigns completely idiot-proof.
What do you dislike about the product?
The administration and configuration can be a bit tricky - not the most intuitive interface.
What problems is the product solving and how is that benefiting you?
By having Hubspot integrated with Salesforce, we can easily segment our customers by any type of cut and ensure we are marketing the right content, to the right people, at the right time.


    Tanish P.

Truly Infallible- No Other CRM Does It Better Than HubSpot. Period.

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
I like everything about HubSpot. Right from the beautiful intuitive interface to its lead handling capabilities to its advanced reporting and analytics. The fact that I am able to come up with a pitch as soon as I open up and read the activity of the lead is because I get all the relevant information about what the lead did on our website and the web-pages that they visited. The fact that I able to able to record calls and also take notes while talking is stupendous! The task feature also helps as sometimes you have so many little tasks to do that remembering all of them in your head becomes impossible. You get an email that reminds you of the task. You can also assign tasks to other team members. I use the email templates quite often as well.
What do you dislike about the product?
As mentioned in the title, I find no feature or decision of their product philosophy/design to be irritating or of causing ire. Sometimes because of all the extra add-ons and features, the pricing can increase a little bit. But even that is not that big of a deal for us.
What problems is the product solving and how is that benefiting you?
We use HubSpot to turn pre-qualified leads to opportunities/potentials. We are a team of 7 who handle all the leads. The leads are generated from SEO, AdWords, Email, etc. The CRM is connected to HubSpot social and all of the lead activity and details are extracted from there.
Recommendations to others considering the product:
Try At Least Once. You'll Definitely Stay.


    Jon Marc A.

HubSpot CRM - Love It

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
It is free and offers unlimited users WOW

The Training That Is Provided With The Free CRM Solution - Great Quality Of

The Number Of Things That CRM is Able to Offer within the Free Solution

The Best Free Quality CRM Software Solution Out There Hands Down
What do you dislike about the product?
I really can not say anything negative about this Free CRM at all.

It has been for me a complete game-changer

If they could do something a little better it could be to have a more user-friendly getting started area for the training videos
What problems is the product solving and how is that benefiting you?
Managing Clients and Prospects in an intuitive fashion

Have A Great Intuitive CRM that allows me the opportunity to build up my client base with an awesome looking U/I
Recommendations to others considering the product:
Must-Try - A Complete No Brainer

Just take the time to do a little research on the Free CRM on places Like YouTube you will be pleasantly surprised at all that so many people are saying about it all

Just mess about with for a bit and take the time to see what is possible to implement and execute using it


    Bryan S.

HubSpot

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Price is free for most products, the business card scanner
What do you dislike about the product?
Has limitations with Mac, has connection issues with outlook if your using multiple emails. wish it had a better calendar feature for scheduling reminders and follow up at a glance, It uses Outlook for calendar it does send notifications of tasks. It has a much more limited view on the mobile app.
What problems is the product solving and how is that benefiting you?
keeping data organized and is accessible on app on my mobile devices. I can scan in Business cards and input notes as soon as i walk out of the clients office. I can even send follow up emails relating to conversations I had with the client on the go. I can link files like quotes or price proposals of sensitive issue communication to the client profile for easy access.
Recommendations to others considering the product:
The price is right. It does get pricy to add other features. Its great at managing basic customer records and contact points however getting effective usage reports are difficult and I have not been able to find Activity reports or views on my mobile devices. The business card scanner works much better then the last app i used


    Computer Software

I would recommend but I still like CRM dynamics 365 better. It just feels and look more professional

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
If you are starting out and you have never use CRM before, It's a good starting spot because it's really easy to use.
What do you dislike about the product?
I don't really have much dislike about it. I don't like the create contact tap it, it's asking for to much info. sometime to start of you just want to enter a client name in the system for start with out all the market region information
What problems is the product solving and how is that benefiting you?
Sending out a Mass Marketing email is a lot easier and it's nice that you can see the open rate, click rate. Also BOUNCES, UNSUBSCRIBES and if you are mark as a SPAM REPORTS.
Recommendations to others considering the product:
It's a good place to start because you get everything that you need in one. Sales and Marketing tools.