Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot has been a crucial component to our organization and efficiency.
What do you like best about the product?
The follow up tasks. I can't forget to follow up with a customer when I stay on top of my follow up tasks.
What do you dislike about the product?
Nothing so far. HubSpot is easy to use and extremely helpful!
What problems is the product solving and how is that benefiting you?
Maintaining an organized customer database is very important to the health of our organization and HubSpot is great tool for that.
Recommendations to others considering the product:
HubSpot is an excellent organizational tool. Being able to integrate email is also a huge bonus. Having everything in one spot keeps things running smooth.
A great CRM tool
What do you like best about the product?
Hubspot is easily one of the best CRMs out there on the market.
It's easy and intuitive to use and it includes many features that otherwise would be spread across several external tools
It's easy and intuitive to use and it includes many features that otherwise would be spread across several external tools
What do you dislike about the product?
Nothing in particular, except for a few things such as the reporting features, that can be definitely improved, when you look at what other competitors offer.
What problems is the product solving and how is that benefiting you?
Customer relationships and prospecting info log.
Recommendations to others considering the product:
Keep improving but re-consider pricing, as some features such as the reporting part are constantly limited and pushing you to upgrade,
The basic reporting is pretty basic.
The basic reporting is pretty basic.
A good system to use
What do you like best about the product?
The system is very integrated, easy to use and understand. Everything is laid out well, easy to find and the interface is very clear simple and accessible.
What do you dislike about the product?
Uploading contacts into the system can be a bit tricky to do at first. You need to ensure that you are using the right property fields on the system as in your spreadsheet, this will then make the mapping side of thing so much easy.
What problems is the product solving and how is that benefiting you?
We are solving the issue of having everything spread out in different systems and interfaces. This platform allows us to work, create and plan all from the one platform, making both sales and marketing lives a lot better.
Recommendations to others considering the product:
Make sure that you have all the right property fields filled in correctly.
Hubspot Efficiency
What do you like best about the product?
It makes a heavy work load manageable, keeps things organised. I can strategise better and can keep track of my output. Much better results when I started using Hubspot.
What do you dislike about the product?
I currently don't have any dislikes of the product as it's been serving a really good purpose so far.
What problems is the product solving and how is that benefiting you?
Organisation, Efficiency, continuity, better engagement.
Great way to reach a large audience
What do you like best about the product?
Drip feeding title relevent content over time
What do you dislike about the product?
The mass adding of contacts to a sequence would be nice without paying for pro
What problems is the product solving and how is that benefiting you?
We have almost eliminated internal add spend
Recommendations to others considering the product:
10/10
Hubspot for everyone
What do you like best about the product?
I like the variety of how it can be used and how easy it becomes to follow up with your leads.
What do you dislike about the product?
I don't like how the contact properties are seperated from the company properties.
I mostely work in the company settings and I have to change it manually for contacts.
I mostely work in the company settings and I have to change it manually for contacts.
What problems is the product solving and how is that benefiting you?
I am solving the problem of follow ups, how often the mails have been opened, and so on
The ease of HubSpot CRM
What do you like best about the product?
I love how straight forward Hubspot is. Almost every thing included in the program is easy to understand/learn and for everything that is not 100% clear there is the HubSpot Academy for almost any question or problem I could think of. I also love how it can be customized to suit your needs depending on what you need it to do for you and your business. Also the Reports board is a great way to keep track of not only your own performance with in the company, but also as a way to keep track of your teams performances/individual members and how they are making use of HubSpot and even if they are using it to your required standard. Being able to create templates for your emails is also a huge bonus as it makes those boring monthly emails an easy task rather than a chore. The fact that you can also generate reports from HubSpot on almost anything, makes keeping track of everything your doing within your business a piece of cake!
What do you dislike about the product?
I'd like the Sequencing tool to have more options to it. So if you make a sequence where it depends on a customer replying, Id like to have multiple actions for if they do respond or if they don't respond instead of the sequence coming to a complete end if they reply.
What problems is the product solving and how is that benefiting you?
It helps me to centralize my clients all in one spot while making it quick and easy to contact them through the email and call options included in HubSpot.
Recommendations to others considering the product:
Try it out first before trying another CRM System. You will be surprised by just how much it can do!
User Friendly,Easy to Use and Great Customer Service
What do you like best about the product?
It offers user friendly capabilities that makes it easy to build. There are enough resources to help you including blogs, learning academy, ask the community and actual support. It easy to get the answer to any question. I t offers easy of use and customization to meet business goals.Keeps track of all your interactions with supporters,partners in a very easy to read area. we can easily interact with google or outlook, to make sure everything is documented surrounding the email correspondence and kept in the right place.
What do you dislike about the product?
It offers some cool features that are only available at premium membership. in the free version of HubSpot CRM would be suitable for small and mid-level business/companies.
What problems is the product solving and how is that benefiting you?
It is easy to tell the websites pages they have visited, the emails they have viewed or clicked, all the content offers they made downloaded, including their social media profiles, and every information about the company.
The most intuitive user experience!
What do you like best about the product?
Intuitive experience and amazing customer service! It is like the iphone of CRMs! The customer service is hands down the best and the resources available made training my team so easy!
What do you dislike about the product?
Mobile app could use a few more features than what is currently offers.
What problems is the product solving and how is that benefiting you?
We are a start up tech company. We are using the CRM but all additional marketing features to tracking conversions of ad campaigns and more!
Recommendations to others considering the product:
Take advantage of the training resources and all resources for conversion tracking and lead generation.
Overall a positive CRM experience
What do you like best about the product?
The platform is pretty intuitive and user friendly
What do you dislike about the product?
When you get in a bind and need assistance, their customer support can take a while
What problems is the product solving and how is that benefiting you?
It's a great way to organize contacts and create spreadsheets for mass outreach. A benefit is being able to view the tracked conversations of colleagues with exterior clients.
Recommendations to others considering the product:
Understand that they will provide you with training on usage via online videos. Some people prefer live assistance but they will point you in the direction of watching videos to learn how to navigate HubSpot.
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