Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot is very convenient!
What do you like best about the product?
I really like the sequence option as well as leaving notes
What do you dislike about the product?
It is confusing when you are using just a follow up email as a task and when you do or send out automated emails
What problems is the product solving and how is that benefiting you?
One of the benefits is email sequence that can be made so you can be sure clients will receive emails within
Compared to Salesforce, Hubspot is much more user friendly.
What do you like best about the product?
The UI is amazing. Extremely intuitive and easy to use.
What do you dislike about the product?
The quotes are not fully customizable. For instance, it's not possible to add a "ship to" address.
What problems is the product solving and how is that benefiting you?
Everything takes much less time with the templates and automatizations.
Recommendations to others considering the product:
Start slowly. Only add the features that you need at a specific moment. Otherwise, it will be costly.
EXCELLENT TOOL TO BRING BUSINESS IN ORDER
What do you like best about the product?
I like that we can keep track of each business and schedule calls, tasks and notes to each business in perfect order, I and my coworkers use hubspot on a daily basis, it helps us to be all connected to each other.
What do you dislike about the product?
I really like everything, until now there is nothing I don't like, whenever needed it has worked perfectly, I use hubspot every day
What problems is the product solving and how is that benefiting you?
We are a work team, this tool helps us all be organized and synchronized,
My bosses can perfectly track me through hubspot in all my businesses and if all the required fields are filled in easily, the accessor can understand the order and status of my businesses, thus also being more comfortable for me to keep a good track of my business.
My bosses can perfectly track me through hubspot in all my businesses and if all the required fields are filled in easily, the accessor can understand the order and status of my businesses, thus also being more comfortable for me to keep a good track of my business.
Recommendations to others considering the product:
My personal recommendation is to always fill in all the fields requested in hubspot so that I can make better use of these tools.
Hubspot - Good tool... Not all it could be.
What do you like best about the product?
- Free Start-up version that is really functional.
- Integrates with a lot of software!
- Generally a strong feature set and easy to use interface.
- I love that you can have different people on different priced plans (Free, Basic, etc.). So, some key people can be on a more expensive plan and less involved customers can be on a free plan.
- Integrates with a lot of software!
- Generally a strong feature set and easy to use interface.
- I love that you can have different people on different priced plans (Free, Basic, etc.). So, some key people can be on a more expensive plan and less involved customers can be on a free plan.
What do you dislike about the product?
- Features are strong... but needing upgraded services is VERY expensive.
- They changed pricing tiers. NOW you cannot mix Free with PAID users. This is a big handicap as I add new or temporary users.
- I really don't like that they refuse to add "tag" capability to the software. Tagging is such a flexible way to sort and organize users, companies, and notes.
- Some sorting and list features are handicapped until you start paying ...a-lot.
- Reports are rather handicapped also until you start paying a-lot.
- Dialpad and probably other phone integrations ONLY WORK if you're on Sales Hub, but not Marketing Hub. This is a royal pain.
- They changed pricing tiers. NOW you cannot mix Free with PAID users. This is a big handicap as I add new or temporary users.
- I really don't like that they refuse to add "tag" capability to the software. Tagging is such a flexible way to sort and organize users, companies, and notes.
- Some sorting and list features are handicapped until you start paying ...a-lot.
- Reports are rather handicapped also until you start paying a-lot.
- Dialpad and probably other phone integrations ONLY WORK if you're on Sales Hub, but not Marketing Hub. This is a royal pain.
What problems is the product solving and how is that benefiting you?
- Working with a team is rather effective and easy.
- Good capability to help sales make a lot of calls quickly and keep good schedules.
- Helps us on the customer service side rather well.
- Good capability to help sales make a lot of calls quickly and keep good schedules.
- Helps us on the customer service side rather well.
Great CRM system and very user-friendly!
What do you like best about the product?
The interface is very friendly and customizable. I'm able to filter the deals and accounts based on many different categories such as "last contacted", "deal size", "owner", etc. to name a few. We switched from Salesforce to Hubspot and the experience has been much better overall! I also love how Hubspot tracks the analytics of all the sales from your team, which helps a lot when analyzing performance from team members as I currently manage our sales team. I can track based on activities, emails, number of calls, and various other metrics.
What do you dislike about the product?
There have been times where Hubspot crashes or my email does not log the activity. It seems to be more of a server issue rather than the actual product capabilities. Besides that, everything else is great!
What problems is the product solving and how is that benefiting you?
Better performance tracking, measuring metrics, and organizing the sales pipeline. I can track each rep's performance by number of emails sent out, the number of calls, the duration of the calls, and many others. It's simple and easy to use interface makes it the go-to choice for our company in regards to CRM systems. We've tried several others in the past but Hubspot has been the best one so far!
Quick, accurate, has given my company multiple inbound leads
What do you like best about the product?
I like the user friendly platform. Hubspot is quick to email you your inbound leads with an easy-to-read, consolidated, form.
What do you dislike about the product?
I do not have an specific dislikes for Hubspot.
What problems is the product solving and how is that benefiting you?
We are able to see all potential leads coming into our website. If any potential lead fills out a form for more information on our website, we are notified with an email that has the details of what they downloaded on our website and what they filled out on the form. This has helped us see what gets most traction on our website and what kind of prospects are attracted to our website. It also helps us create relationships with the potential leads and can transform into opportunities.
Recommendations to others considering the product:
I would recommend that Hubspot comes up with an easy way to track all of the inbound leads into an easy to read report. I would also suggest, if this does not exist already, a way for certain field in a form to send an email to a specific person. For example, I run the territory Maine. If a potential lead fills out Maine under State on a form, then I only should receive the email with all of their information. Or only my Northeast team and I receive the information. I believe this would help for a large organization to organize the data being recieved. Sometimes we have issues with different employees reaching out to the same potential lead.
Quick and easy to use
What do you like best about the product?
It's really fast. I've used Salesforce before and it just didn't seem as responsive.
What do you dislike about the product?
I feel like I need to click the "back" button a little too often to make the necessary changes. It seems like grouping the information you need on the right pages could be a little better, but generally it's very easy to update info.
What problems is the product solving and how is that benefiting you?
I've used it to streamline the outreach process - generating e-mails quickly with standard text, tracking follow-ups and deal/opportunity progression
Recommendations to others considering the product:
Make sure to take advantage of the snippets.
My experience using Hubspot has been great. Very user friendly and easy to help me stay organized.
What do you like best about the product?
I really like to utilize tasks. Helps me to stay organized for each day.
What do you dislike about the product?
I wish it would allow me to look at my contacts within a specific company filter. I have not been able to figure that out if it is available.
What problems is the product solving and how is that benefiting you?
Staying organized which for me is always the most important problem to stay in front of. I also like that it finds company phone numbers to connect to the contacts, this allows me an additional option if my contact is no longer with the company.
HubSpot Sales Hub helps our business grow
What do you like best about the product?
Email templates save me a lot of time and I really like that you can see who has opened my email.
I also like the clean look of it all and find it easy to search for all my contacts.
I also like the clean look of it all and find it easy to search for all my contacts.
What do you dislike about the product?
I'm still a HubSpot beginner so sometimes the functions are a bit overwhelming, but I'm sure in time it's a plus.
What problems is the product solving and how is that benefiting you?
I'm staying up to date with my tasks and contacts. I'm saving a lot of time with the email templates.
HubSpot has change the mindset not only for the sales team but for the entire organization
What do you like best about the product?
Have control of every single lead and entails to have more sales
What do you dislike about the product?
Quotations has to be linked to a previous deal, but for our organization, the quotation is the first step for a deal, so I would like to have a feature like this.
What problems is the product solving and how is that benefiting you?
With templates we have a better description of our emails, and we standardize to be more professional. We have a better track of our deals and we have improve in our sales
Recommendations to others considering the product:
It is very important to understand what is Inbound and certify the team, and have several meeting with them to make sure that everything is clear, otherwise, they will see HubSpot as a activity report, what a big mistake!
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