Sales Hub Enterprise
HubSpotExternal reviews
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Implementation Specialist
What do you like best about the product?
The layout -- makes everything so easy to access and manage all in one place!
What do you dislike about the product?
Sometimes it runs slow, but thats all!!!
What problems is the product solving and how is that benefiting you?
None -- I don't use the sales portion but I know its been great for our team
Recommendations to others considering the product:
No reccomendations
Organization is Key
What do you like best about the product?
The most helpful is the email tracking and templates. It not only makes the job easier but it also helps having all the information right at your fingertips. The templates makes the task at hand go faster and run more efficiently. Getting the information needed by just a couple of clicks with templates is the best feature in my opinion.
What do you dislike about the product?
It would have to be not being able to classified leads. In example, if a lead is on maternity leave or on furlough, to tag their profile with a "Short Term OoO". Not only would it help the sequences of not sending emails to leads who won't get them but also to have it in front of your eyes to know not to email them manually.
What problems is the product solving and how is that benefiting you?
Solving the need to send out content but also seeing next steps and more information with the convenience of Notes and Activity. It has helped me get a full understanding of past, current and possible upcoming conversations.
Getting the most out of HubSpot
What do you like best about the product?
I love the fact that you can design any number of dynamic email templates and automate the whole response process for your leads. Saves time, allowing you to focus on whats important. Finding more business!
What do you dislike about the product?
My only dislike is that when hosting content via ubspot, eg: PDFs, Docs etc. When linked these in an email, the recipient needs to verify their email address before seeing the collateral. This I feel puts off prospects as it breaks up the customer journey. Perhaps you can switch this function off, though so far, I've not found an option to do this.
What problems is the product solving and how is that benefiting you?
Automate, automate, automate
Recommendations to others considering the product:
Great tool... Easy to get up and running quickly
Great!
What do you like best about the product?
The templates when used accordingly are extremely helpful for time management.
What do you dislike about the product?
It's very easy to lose your page when accidentally clicking the back button or lose a call from it.
What problems is the product solving and how is that benefiting you?
Quicker lead to enrollments are the benefits.
HubSpot Sales Hub: Deals, Tasks & more
What do you like best about the product?
Workflow automations and ticket enrollment triggers along with pipeline segmentation with corresponding statuses for company accountability
What do you dislike about the product?
Tasks can become cumbersome with the sheer amount. Further contact management would be helpful to delete those that are completely dormant.
What problems is the product solving and how is that benefiting you?
Contact/customer outreach, checking-in, Lead opportunities
Recommendations to others considering the product:
Ease of contact organization and activity, look no further
Easy CRM to build your organization with
What do you like best about the product?
User interface, snippets, templates, automation of tasks/workflows
What do you dislike about the product?
It can be buggy at time. Team inbox interface is not really nice.
What problems is the product solving and how is that benefiting you?
Organizing tons of client information in a simple format. Having to keep multiple staff altert to all files on a client.
Recommendations to others considering the product:
Use it! Start with the free CRM and see what it can do for you!
User-friendly, customer-centric solution
What do you like best about the product?
I really like that this platform allows you to consolidate all of your interactions with your customers - not just emails, also calls or any other communication that you or other members of the team have had with a certain customer. This makes it easy for all teams to be on the same page and for communication to be more relevant to the customer. I am also very happy to have the opportunity to use Hubspot Academy to learn about all of the features of Hubspot and make the best out of it.
What do you dislike about the product?
I dislike that you are only able to enroll 50 people at a time to any given sequence. However, it obliges you to make everything more personalized.
What problems is the product solving and how is that benefiting you?
Being able to track communications with clients in an effective way. I am able to track emails through my own Outlook and it allows for more efficient sales.
Recommendations to others considering the product:
Learn about all of its features, and Apps you can download to make the best out of it.
Easy
What do you like best about the product?
It is very easy to use and understand for the not so tech saavy.
What do you dislike about the product?
Nothing at all, it is very productive and covers everything I need.
What problems is the product solving and how is that benefiting you?
I am able to get easy reminders, time out all emails I send, plan my day and more!
Recommendations to others considering the product:
Don’t use any other CRM, this is by far the easiest most productive one I’ve ever used. It helps me stay organized and gets tasks done quickly.
It is very easy to use
What do you like best about the product?
It makes it easy to multi task while on the phone
What do you dislike about the product?
There isn't anything that I dislike about it
What problems is the product solving and how is that benefiting you?
Very conveinet to use with phone and to type emails
Recommendations to others considering the product:
I recomend to anyone that wants to make life in there businesses easier
Excellent CRM that is simple to use and powerful.
What do you like best about the product?
Simplicity of design. You don't need to be a CRM expert to utilize more then half the features of HubSpot.
Sequence emailing/tasks is also a terrific feature. Creating a sequence from pre-built templates or an original design makes for a stronger overall product.
Additionally, the emailing tips and best practices are fantastic.
Sequence emailing/tasks is also a terrific feature. Creating a sequence from pre-built templates or an original design makes for a stronger overall product.
Additionally, the emailing tips and best practices are fantastic.
What do you dislike about the product?
The help is sometimes very vague and you have to do more searching for assistance then you should to answer a fairly straightforward need.
What problems is the product solving and how is that benefiting you?
Continuous communication to customers is the main problem being solved with HubSpot. The tool makes it easy to set your tasks for the day, communicate with customers in bulk, and tracks all customer traffic. I've used other CRMs in the past and they tend to be more complicated and structured around analytics for management. HubSpot has the analytics, yet leans more towards a tool that truly helps create sales activity.
Recommendations to others considering the product:
If comparing CRMs, make sure to look into the tools provided for what you ultimately want - sales. HubSpot is that product. Comparing reports, graphics, and user interface is great; but look for hints, tricks, guides are available in the CRM to enhance your sales team as well as the customer experience.
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