Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Great for small team that needs to get up and running quick
What do you like best about the product?
Easy to get up and running. Compared to salesforce which is much more feature rich and customizable.
What do you dislike about the product?
It lacks the full power of tools like Salesforce or Outreach, which are a must in B2B aspects. Namely, the field validation and automation, multiple apps to connect or the sales automation capabilities. It is great for us, since we just need lightweight versions of these.
What problems is the product solving and how is that benefiting you?
We use it to track deals and follow up with prospects. That's about it.
Recommendations to others considering the product:
If you need something simple and getting going quick is a top priority, this is great.
User friendly and Feature rich platform
What do you like best about the product?
The search feature allows a user to easily locate relevant content. Syncing w Google and other apps creates a seamless experience across platforms.
What do you dislike about the product?
sometimes a contact doesn't sync with a company automatically and therefore emails don't transfer to deal.
What problems is the product solving and how is that benefiting you?
Maintaining and monitoring sales pipeline. We are able to easily keep tabs on where each deal and each sales rep is.
Recommendations to others considering the product:
The user friendly aspect cannot be downplayed. The search feature makes it easy to gain insights into underleveraged sales by creating a searchable data rich environment
Wasn't as easy to use as other sales tools
What do you like best about the product?
Hubspot Sales Hub was good in the fact that our marketing department was using the Marketing Hub so everything was visible with all the leads/contacts.
What do you dislike about the product?
We were using it for outbound sales efforts, and when compared to other sales tools, it was much more difficult to use. When creating a cadence, you would have to manually approved each lead/contact enrolled (HS did this to protect themselves from CAN SPAM retaliation) so when doing outreach to larger lists, it became quite cumbersome to get it launched.
What problems is the product solving and how is that benefiting you?
We were using HS Sales to do outbound sales efforts while being able to see all activities associated with a lead since Marketing was using HS as well. Obviously, there wasn't any integration issues between the Sales Hub and the Marketing Hub, but it was much harder to use than other Sales tools.
A masterpiece
What do you like best about the product?
Focus on your customer, instead of the content. Sequences make it easy to share content without taking away time from nurturing those who have advanced into your funnel.
What do you dislike about the product?
Sequence permissions to disable users from editing sequence unless you are an administrator of the account.
What problems is the product solving and how is that benefiting you?
A small team made agile because of automation os sequences.
Digital Marketer/ Designer
What do you like best about the product?
It’s a great sales CRM to automate prospecting and keep up with leads.
What do you dislike about the product?
At first it was slightly confusing to get the hang of it. Thankful there is wealth of informative tutorials and articles in the knowledge base.
What problems is the product solving and how is that benefiting you?
Saving time and manage leads more efficiently
Invaluable Business Tool
What do you like best about the product?
HubSpot allows our team to effectively communicate with both our customers and each other in numerous ways. It has proven an invaluable tool for organising sales strategies, executing marketing efforts, and maintaining an accurate client database.
What do you dislike about the product?
I, personally, would like to see more diverse marketing templates (and/or templates that can more easily be modified). The ones available are not well suited to our particular business model.
What problems is the product solving and how is that benefiting you?
HubSpot has assisted us in properly assessing the quality of customer interactions as well as accurately evaluating the success our sales efforts. It also enables remote working through various built-in tools (tasks, comments, notifications).
Sequences have saved my life
What do you like best about the product?
The ability to uses sequences has made my prospecting efforts significantly more efficient. They are super easy to set up and monitor.
What do you dislike about the product?
I dont like how you cant make a change to a sequence that's currently running and your change only applies to new people you put in the sequence.
What problems is the product solving and how is that benefiting you?
It's very easy to learn all the tips and tricks of Hubspot
Recommendations to others considering the product:
n/a
Hubspot Review
What do you like best about the product?
Very user friendly, sequences are a great feature and like how HubSpot creates its own blog for helpful guides.
What do you dislike about the product?
Can sometimes be a bit slow, would be good to add contacts without an email address.
What problems is the product solving and how is that benefiting you?
Sending mass emails has saved me and team loads of time.
Great
What do you like best about the product?
How organized it keeps me and simplicity
What do you dislike about the product?
That it sometimes lags and slows down for a bit
What problems is the product solving and how is that benefiting you?
Time efficiency and merging clients information into one spot
Hubspot is easy to learn and easy to use!
What do you like best about the product?
I love how easy the software is to learn - I just started using Hubspot a couple months ago and learned it within a weeks time. It is very easy to understand and use in day to day operations.
What do you dislike about the product?
So far I have only found one thing that I dislike about Hubspot. When I create a deal for a sale or log a call sometimes it gets associated with the 7 last deals that sales person has been working on and then you have to go in and unassociate those things. Other than that I really do enjoy using it.
What problems is the product solving and how is that benefiting you?
The process of a sale and getting a product order involves several people with my company. It goes from Inside Sales, to the Rep, to the Dealer, to the customer service manager - I like that you can log everything you are doing and you can see what other people are doing that are also involved with that deal.
Recommendations to others considering the product:
It is easy to learn for new beginners and keeps track of all my numbers - sales, calls, emails - very easy to navigate and to see where I need improvement.
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