Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Great CRM for Managing Leads, but UI Needs Improvement
What do you like best about the product?
its a great crm that consolidate leads, customers and the communication between them
What do you dislike about the product?
the ui is a bit unfriendly so i dont like it but it does what it ment to do
What problems is the product solving and how is that benefiting you?
usefull crm
Great Data Accessibility, But List View Needs Improvement
What do you like best about the product?
Hubspot sales hub offers easier accessibility for me in viewing my data, that's the best part of using it.
What do you dislike about the product?
list view of contacts sometimes automatically reloads and gets me to the top of the list even if I am still working below, that's funny but could be improved by Hubspot,
What problems is the product solving and how is that benefiting you?
It saves time and effort for me and my team in maintaing data of each contact and conversation , the staging feature helps a lot while making monthly reports.
Powerful All-in-One Tool, But Not for Beginners
What do you like best about the product?
It is a one stop shop, and once you really understand how to use efficiently use it, it can almost take care of your entire business funnel.
What do you dislike about the product?
It is not beginner friendly, and the interface is a bit dull..
What problems is the product solving and how is that benefiting you?
The most important features for me are tracking sales opportunities, managing business contacts, handling inbound queries, monitoring activities, and using dashboards.
Comprehensive Platform with Great Integration Features
What do you like best about the product?
Comprehensive and the ability to connect directly with other platforms
What do you dislike about the product?
Should have (i) to hover over features for brief description of what each item is for
What problems is the product solving and how is that benefiting you?
Helps provide a better look at the sales cycle at each stage
Fast Syncing and User-Friendly—A Great Alternative to Salesforce
What do you like best about the product?
I appreciate how quickly it syncs information and how much easier it is to use compared to Salesforce. I would highly recommend it to anyone, whether or not they have a sales team.
What do you dislike about the product?
So far, after using HUBSpot for four months, I haven't found anything I dislike. My experience has been positive up to this point.
What problems is the product solving and how is that benefiting you?
The CRM is much easier to use now and allows us to track our leads, sales, and stages more effectively.
I have only just started
What do you like best about the product?
It is nice to be able to track all of my notes on a customer in on place and the UI is relatively simple.
What do you dislike about the product?
It could be easier to keep my notes and follow ups about customers. The process for some things seems simpler on competitors.
What problems is the product solving and how is that benefiting you?
It is centralizing our company information tracking so everyone can see where we are in sales processes.
Streamlined Sales and Easy Transitions
What do you like best about the product?
I find HubSpot Sales Hub's automation features incredibly beneficial, significantly reducing time spent on data entry and scheduling for my sales team. I appreciate its user-friendly setup process, and I love the seamless transition of customer records between pipelines without manual handoff. The real-time summaries and data analysis are extremely helpful.
What do you dislike about the product?
Not applicable at this time
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub saves my team significant time on data entry, logging customer activities, and scheduling, allowing us to focus more on tasks. It also provides real-time summaries and smooth transitions between teams without manual handoff.
Best CRM
What do you like best about the product?
I love this CRM that I have been using for over 5 years, as a sales representative and now as a sales director. Excellent support service and maximum integrations.
What do you dislike about the product?
Request a bit of training before fully mastering it. Major area for improvement in my opinion is the customization of quotes and the user experience for those receiving a quote.
What problems is the product solving and how is that benefiting you?
Management of prospecting up to the CSM handover for launch
Hubspot is a big step forward in automation
What do you like best about the product?
Hubspot is more intuitive to use than any other CRM I used before, and it does save you time by prefilling, connecting data etc.
And its automation tools like sequences are superb! really love them
And its automation tools like sequences are superb! really love them
What do you dislike about the product?
setting a future task on companies might be improved
also would be great to have an easy way to add certain contacts to DNC list
also would be great to have an easy way to add certain contacts to DNC list
What problems is the product solving and how is that benefiting you?
First and foremost it automates sales outreach and saves time
A Polished and Scalable CRM
What do you like best about the product?
I’ve been using HubSpot Sales Hub for a couple years now, and it’s one of those tools that just makes sense once you start using it. Everything, from updating opportunities to sending emails, feels smooth and well designed. It’s not perfect (what CRM is?), but it offers a nice balance between being simple and still giving you plenty of features. And they add new features literally every single week.
What do you dislike about the product?
If you have a really complicated sales process or need heavy customization, you might hit some walls. It’s not as endlessly configurable as Salesforce or some other enterprise CRMs, although with the introduction of custom objects, the operations hub and other features, they are quickly catching up here as well.
What problems is the product solving and how is that benefiting you?
The biggest one is data consistency and visibility across teams. Before HubSpot, GTM data lived in silos — marketing, sales and customer success had their own systems, spreadsheets, etc and reporting was messy. Now everything lives in one place, which means we finally have a single source of truth for leads, deals, and customer data. That’s been huge for improving forecasting accuracy and pipeline transparency.
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