Sales Hub Enterprise
HubSpotExternal reviews
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Streamlined Sales with Powerful Automation
What do you like best about the product?
I use HubSpot Sales Hub to manage my company's sales pipeline, and I really like that it reduces manual efforts with its automation features. The ability to handle follow-ups and other repetitive tasks seamlessly is really good. I also appreciate the platform's overview of all the leads on one page, which makes managing them much easier. Having everything in one place on the platform is really convenient.
What do you dislike about the product?
A few features come under a high pricing tier, and I feel that should be improved to add them in lower-priced tiers as well. Also, the setup is quite easy but having so many things can make it tough sometimes.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub saves me time by automating tasks and reducing manual efforts. It consolidates everything into one platform, making my sales pipeline management easier and more efficient.
Intuitive, powerful but costly if you want all the features you might need
What do you like best about the product?
I find HubSpot Sales Hub is very intuitive to use, which I appreciate. It's particularly good for workflows, sequences, and organizing contacts, including companies, organizations, and prospects.
What do you dislike about the product?
You always have to upgrade your plan for everything and Im not a fan of long contracts especially where the pricing is not transparent, so it hasn't really been a long term solution for us. A lot of the features are often restricted to different plans, and it's quite difficult to work with unless you fully invest in the whole app. The HubSpot ecosystem isn't right for us as a business, so it's not something we are looking to continue unless we increase the volume of activity that we do.
What problems is the product solving and how is that benefiting you?
We HubSpot Sales Hub mainly to track emails and automate outreach sequences. It helps in organising contacts, and keeping a structured process for reaching out to prospective clients.
Sales Hub: A Love-Hate Relationship
What do you like best about the product?
Its suoer User-Friendlyv, making it easy to adopt and Integrates seamlessly with other tools
What do you dislike about the product?
HubSpot becomes very expensive as you grow,
What problems is the product solving and how is that benefiting you?
we have a centralized database, a clear visual pipeline, automated administrative tasks, and insights into prospect / lead behavior
Easy-to-Use, Reliable Sales Automation with Strong Integrations and Support
What do you like best about the product?
What I like best about HubSpot Sales Hub is its ease of use combined with strong performance and powerful automation capabilities. The platform is very responsive and reliable, even when managing larger pipelines, which makes day-to-day sales operations smooth and efficient. It centralizes emails, calls, and deal tracking in one place, significantly reducing manual work and improving visibility across the team.
Another major advantage is its wide range of integrations. HubSpot connects seamlessly with many commonly used tools, which makes it easy to fit into existing workflows without disruption and keeps all systems aligned.
From a pricing and ROI perspective, it offers solid value, especially considering the time saved through automation and the insights gained from its reporting tools. It helps teams operate more efficiently and close deals faster, making the investment worthwhile.
Additionally, the onboarding experience and customer support are very strong. The platform is intuitive to learn, and the available resources, documentation, and support team make it easy to get up to speed quickly and resolve any issues when needed.
Another major advantage is its wide range of integrations. HubSpot connects seamlessly with many commonly used tools, which makes it easy to fit into existing workflows without disruption and keeps all systems aligned.
From a pricing and ROI perspective, it offers solid value, especially considering the time saved through automation and the insights gained from its reporting tools. It helps teams operate more efficiently and close deals faster, making the investment worthwhile.
Additionally, the onboarding experience and customer support are very strong. The platform is intuitive to learn, and the available resources, documentation, and support team make it easy to get up to speed quickly and resolve any issues when needed.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is that some of its more advanced features can become complex to configure, particularly when it comes to automation and customization. While the platform performs well overall, there can be occasional limitations when handling highly specific or non-standard workflows.
From a pricing perspective, costs can increase significantly as you scale or unlock more advanced features, which may make it less accessible for smaller teams or companies with tighter budgets. The ROI is there, but it often depends on fully utilizing the platform’s capabilities.
In terms of integrations, although there is a wide range available, some integrations require additional configuration or third-party tools to work seamlessly, which can add complexity and sometimes extra cost.
Lastly, while onboarding resources are helpful, the initial setup and learning curve for more advanced features can be time-consuming. Customer support is generally good, but response times can vary depending on the issue and subscription level.
From a pricing perspective, costs can increase significantly as you scale or unlock more advanced features, which may make it less accessible for smaller teams or companies with tighter budgets. The ROI is there, but it often depends on fully utilizing the platform’s capabilities.
In terms of integrations, although there is a wide range available, some integrations require additional configuration or third-party tools to work seamlessly, which can add complexity and sometimes extra cost.
Lastly, while onboarding resources are helpful, the initial setup and learning curve for more advanced features can be time-consuming. Customer support is generally good, but response times can vary depending on the issue and subscription level.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is solving the challenge of managing sales activities across multiple tools and processes by centralizing everything into one platform. Before using it, it was difficult to keep track of emails, follow-ups, deal stages, and customer interactions, which often led to inefficiencies and missed opportunities.
By bringing all sales activities—communication, pipeline management, automation, and reporting—into one place, it creates much better visibility and organization. This makes it easier to track progress, prioritize deals, and ensure nothing falls through the cracks.
It also addresses the problem of time-consuming manual tasks through automation, such as follow-ups, task creation, and data entry. This significantly reduces administrative workload and allows more time to focus on higher-value activities like building relationships and closing deals.
Additionally, its integrations with other tools help eliminate data silos and keep systems aligned, improving overall workflow efficiency.
Overall, the main benefit is increased productivity, better pipeline visibility, and more efficient sales processes, which ultimately lead to improved performance and better outcomes.
By bringing all sales activities—communication, pipeline management, automation, and reporting—into one place, it creates much better visibility and organization. This makes it easier to track progress, prioritize deals, and ensure nothing falls through the cracks.
It also addresses the problem of time-consuming manual tasks through automation, such as follow-ups, task creation, and data entry. This significantly reduces administrative workload and allows more time to focus on higher-value activities like building relationships and closing deals.
Additionally, its integrations with other tools help eliminate data silos and keep systems aligned, improving overall workflow efficiency.
Overall, the main benefit is increased productivity, better pipeline visibility, and more efficient sales processes, which ultimately lead to improved performance and better outcomes.
Great for Teams, but Some Limits on Advanced Features
What do you like best about the product?
What I liked most about HubSpot Sales Hub in my past use was its clean, intuitive interface and easy deal tracking with the drag-and-drop pipeline. Integrations worked smoothly, and overall performance was reliable for daily tasks. I also found the onboarding simple, pricing reasonable for growing teams, and the AI features helpful for follow-ups and lead prioritization.
What do you dislike about the product?
What I disliked about HubSpot Sales Hub was that some advanced features felt limited unless you upgrade to higher-priced plans. In my past experience, customization options could also be a bit restrictive, and reporting sometimes didn’t go as deep as needed. At times, it could feel slightly overwhelming with so many features in one place.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the challenge of managing sales activities and keeping everything organized in one place. In my past experience, it made it easier to track deals, manage contacts, and stay on top of follow-ups. This benefited me by improving workflow efficiency, saving time, and helping prioritize leads more effectively.
HubSpot Sales: Seamless Integration Across Marketing, Commerce, and Services
What do you like best about the product?
Love out HubSpot Sales integrates with HubSpot Marketing, Commerce, and Services.
What do you dislike about the product?
The way our sales team uses it. There is so much capability in the system and we've not used it to the best of our abilities.
What problems is the product solving and how is that benefiting you?
Tracking out communications and activities with potential customers.
Good So Far, But Missing Zoho CRM’s Data Storage Depth
What do you like best about the product?
It's good. I'm still learning it so working out the kinks. I'm used to Zoho still.
What do you dislike about the product?
I feel like it doesn't store as much data as Zoho CRM did. I'm used to that.
What problems is the product solving and how is that benefiting you?
List importing is much simpler in Hubspot than Zoho. Easier to match fields.
All-in-One CRM with Time-Saving Automation and Reminders
What do you like best about the product?
I like that everything is in one place - deals, contacts, and activity tracking. The automation and reminders also save time and make it easier to stay organized.
What do you dislike about the product?
It can feel a bit clunky and slow at times, and some of the customization and reporting features aren’t as flexible as I’d like without upgrading.
What problems is the product solving and how is that benefiting you?
It helps me keep all my deals and customer interactions organized in one place, so nothing falls through the cracks. That makes it easier to stay on top of follow-ups and move deals forward more consistently.
Prospecting Agent and Activity Feed Make Prospecting Easy
What do you like best about the product?
I enjoy using the prospecting agent and activity feed
What do you dislike about the product?
It can be a bit confusing at times. It takes me a good amount of time searching through Knowledge Base to do basic things.
What problems is the product solving and how is that benefiting you?
How we see our prospects and activity in the coming weeks. we are able to see the future "forecast" which is nice
Decent for smaller teams, but limits show at scale
What do you like best about the product?
Easy to set up and use; good for basic pipeline management and keeping sales activity visible.
What do you dislike about the product?
Reporting and automation lack depth for complex needs; pricing escalates quickly as requirements grow.
What problems is the product solving and how is that benefiting you?
Helps track deals and sales activity in one place, useful when teams are small or processes are straightforward.
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