Sales Hub Enterprise
HubSpotExternal reviews
10,014 reviews
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Finally, a CRM That Sales Reps Actually Want to Use
What do you like best about the product?
The unified view of customer interactions is truly impressive. With all our calls, emails, and deal stages consolidated in one place, our sales team can operate much faster and with greater context. The meeting scheduler and email sequences have saved us a significant amount of time by eliminating the usual back-and-forth when booking demos. It’s an intuitive platform that our representatives genuinely enjoy using.
What do you dislike about the product?
Although the interface is excellent, the price increases between tiers can be quite significant, especially when you need access to advanced reporting or more specialized automation features. While there are plenty of integrations available, the options for advanced customization can occasionally feel somewhat limited compared to more robust enterprise solutions. It would also be helpful to have greater native flexibility in managing attachments across various records.
What problems is the product solving and how is that benefiting you?
This solution has addressed our data silo issue. Previously, it was difficult to track the entire process from a marketing lead to a closed deal. Now, we enjoy complete visibility into our pipeline, which has led to more accurate forecasting. With automation handling repetitive tasks such as follow-up reminders and lead rotation, our team at Voys is able to concentrate on building real relationships instead of spending time on administrative work.
Excellent features, but the cost can be a problem.
What do you like best about the product?
The truth is that it has many functions, like A/B tests which are super useful.
What do you dislike about the product?
As you use it, it becomes more expensive. The cost is starting to be a problem.
What problems is the product solving and how is that benefiting you?
It solves our communication with the client and the follow-up.
Effortless Sequencing and Reporting, Incredibly Easy to Use
What do you like best about the product?
Sequencing with automated follow-ups
Reports
Ease of use
Reports
Ease of use
What do you dislike about the product?
A few restricted features on Sequencing are where we are unable to download the open rate contacts in excel
What problems is the product solving and how is that benefiting you?
Helps with bulk emailers
Contact mapping
Mapping deals and activities of individuals
Contact mapping
Mapping deals and activities of individuals
Centralized Data Hub That Streamlines Company Operations
What do you like best about the product?
I appreciate that it provides a space where we can centralize all of our company data. It allows us to create dashboards, manage staff information, monitor processes, and connect various work tools.
What do you dislike about the product?
Occasionally, it disconnects from my Gmail or email accounts without any notification, so I’m not always aware when my emails, clicks, or meetings aren’t being tracked.
What problems is the product solving and how is that benefiting you?
I appreciate that it provides a space where we can centralize all of our company data. It allows us to create dashboards, manage staff information, monitor processes, and connect various work tools.
Simple CRM and sales workflow in one platform
What do you like best about the product?
HubSpot Sales Hub is easy to use and keeps everything in one place: deals, contacts, emails, tasks, and meeting links. The pipeline view is clear, automation saves time on follow-ups, and templates/snippets make outreach consistent across the team. Reporting is strong enough for weekly sales updates without needing extra tools, and the integration options (email, calendar, and other apps) make it fit well into our daily workflow.
What do you dislike about the product?
Some features feel locked behind higher tiers, so you quickly run into upgrade prompts when you want more advanced reporting, automation, or permissions. A few parts of the UI can be a bit busy, and it takes time to set up the right properties, pipelines, and views to match your process. Also, once you have a lot of data, keeping the CRM clean (deduping and standardizing) still needs ongoing attention.
What problems is the product solving and how is that benefiting you?
It helps us manage the full sales process from first contact to closed won in a structured way. We get better visibility into the pipeline, next steps, and ownership, which reduces things falling through the cracks. Automated follow-ups and meeting scheduling speed up response time. Email tracking and activity logging give context for conversations, and the reporting helps us forecast better and spot bottlenecks. Overall it saves time, improves consistency, and makes it easier to scale the sales process.
Comprehensive CRM That Streamlines Sales
What do you like best about the product?
I like that with HubSpot Sales Hub I can get extremely granular with how I am organizing an account. It helps with tracking the closure rate, deal cycle, deal closure percentage, and all customer contact information in their file. I am able to track calls and emails with the touch of a button, which helps keep projects sorted and me organized. It is great that when I log into my account, all customer contact is in one place with the next steps clearly laid out, so nothing slips through the cracks. Utilizing HubSpot has helped me close more projects. I also appreciate all of the trainings, which are extremely helpful, and enjoy that everyone at the company has been very nice and more than happy to help.
What do you dislike about the product?
I wish that the view was slightly different and that I could view more tabs within my HubSpot browser but that could be user error. I wish that I was able to see more accounts on the sales home page. Currently only half of the page is showing me my projects (both open and closed) and the other half shows me my pipeline amounts. I wish there was a way for the view to only show my open accounts and their project size.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me keep my projects organized, ensuring next steps are clear. It allows me to track calls and emails easily, helping me close more projects without missing any details.
Unmatched Flexibility for Every Need
What do you like best about the product?
Comparing HubSpot’s products to Salesforce’s, I think they are far more flexible, intuitive, and user-friendly.
What do you dislike about the product?
I don’t understand why some basic features, like random distribution by percentage in workflows, are part of Marketing Hub Professional. This is just an example off the top of my head, but it has happened to me several times to think, “Why do I have to pay more to do such a basic thing?”
What problems is the product solving and how is that benefiting you?
In our company, we need to distinguish different sales stages based on the type of customer. For each of these stages, we activate automated actions that save time in our sales team’s daily activities. In short, this allows our sales team to spend more time on human interaction with customers.
Efficient CRM, Needs Better Licensing Solutions
What do you like best about the product?
I find HubSpot Sales Hub intuitive.
What do you dislike about the product?
I don't like the sales licensing/pricing
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for managing all customer information in one place, keeping everything organized.
Extremely User-Friendly and Intuitive Sales Tracking
What do you like best about the product?
Extremely user-friendly, and easy to tell where leads/prospects are in the sales cycle.
What do you dislike about the product?
It does take a bit of practice and leaning to utilize every feature and ensure plug ins run smoothly.
What problems is the product solving and how is that benefiting you?
Mainly management of prospects and where they are currently in the pipeline. And how they've been communicated with thus far!
Easy-to-Use CRM for Growing Sales Teams
What do you like best about the product?
HubSpot Sales Hub is very user-friendly and easy to adopt, especially for small to mid-sized teams. The interface is clean, and features like email tracking, meeting scheduling, and pipeline visibility make day-to-day sales activities simple and efficient. The native integration with marketing tools is also a big plus.
What do you dislike about the product?
While HubSpot is easy to use, some advanced sales features and reporting capabilities are limited unless you move to higher-tier plans, which can become expensive as the team grows. Customization options are also more limited compared to enterprise CRMs like Salesforce.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of managing leads and deals manually by centralizing sales data and automating follow-ups. It helps improve visibility into the sales pipeline, ensures timely communication, and reduces administrative work, allowing sales teams to focus more on closing deals.
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