Sales Hub Enterprise
HubSpotExternal reviews
10,014 reviews
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Powerful Customization
What do you like best about the product?
I like using HubSpot Sales Hub to track all leads, deals, and clients throughout the entire sales cycle. It helps me manage pipelines effectively and offers custom reports and dashboards for performance analysis, providing valuable insights. I also really appreciate the AI Assistant as it helps me add custom properties and workflows. It gives me confidence and guidance to customize records and automates information syncing between contact, company, and deal records. The AI Assistant tends to offer several suggestions and adapts based on feedback, which is helpful for tailoring solutions.
What do you dislike about the product?
I think that it can be a little bit overwhelming when you first start using it, but that gets easier the more you interact with it. I have also had issues with getting clear attribution for lead sources. It is also frustrating when the AI gives you instructions but then the reality of the process is very different, also it doesn't know what you have access to. There are several fields that pull in different attribution information, this could be standardized so there is 1 field that gives specific sources and details even down to the campaign. Also I integrated my Facebook and Google ad accounts, but it never was able to pull in the correct attribution for these. I also think that the AI should be able to tell what plan and seat you have when giving instructions, it would also be helpful if it did more implementation itself. For example I need to manually create properties with all of the necessary options that are exactly the same to be able to sync info from contacts to companies to deals. It would be helpful if the AI could perform tasks like this to minimize so much manual work. I also find the custom report builder a bit difficult to navigate and often the AI is not very helpful for this.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to solve lead visibility and attribution issues, improve pipeline management, and aid forecasting. The AI Assistant helps customize records and automate syncing, boosting confidence and efficiency in managing our sales data.
Outstanding Features, Effortless Client Communication
What do you like best about the product?
The features, I love how you can text quotes directly to the client.
What do you dislike about the product?
I have really not had any bas experiences with it
What problems is the product solving and how is that benefiting you?
Made it easy to get quotes approved by customers via text
Streamlined Sales Pipeline with Robust Features
What do you like best about the product?
I think the amount of features that HubSpot Sales Hub has is really, really good. The features that I like most are the reporting structure and the dashboards that we can create. There's a lot of stuff you can do there.
What do you dislike about the product?
Honestly, I think there's just one thing that could be improved and that is inside the contacts section. So whenever I save a view and I want to apply some editors, I don't think that's possible to do. And whenever someone opens the view, the filters will be removed automatically. So that's something that could be worked on.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has been integral to our sales structure, making it easier for the team to collaborate and keeping everything organized.
A powerful tool for sales automation and integration
What do you like best about the product?
I really like the powerful sales automation features of HubSpot Sales Hub, which can effectively improve sales efficiency. For example, it can automatically assign leads based on multiple dimensions such as geographic location and industry, allowing new leads to quickly and accurately reach the right salespeople. You can also customize multi-step follow-up sequences to avoid excessively bothering customers. Email automation and personalization are also major highlights, as they enhance email open and response rates by inserting customer-related variables through the CRM. In terms of lead management, it allows me to manage all contacts and leads directly within the contact records, add information with one click, automatically save sales activities, and the AI-driven lead discovery tool is also extremely valuable, helping to develop personalized promotion plans. In terms of deal management, it provides a visual sales pipeline, making it easy to track progress and formulate the next action plan. Its initial setup is also simple, which I appreciate.
What do you dislike about the product?
Pricing Strategy: HubSpot Sales Hub's pricing is relatively high, which is not very friendly to small and medium-sized enterprises with limited budgets. Especially as the business grows and the number of contacts increases, the model of charging based on the number of contacts can significantly increase costs, putting considerable financial pressure on the company.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate sales processes, improve sales efficiency, and better manage deals through AI-driven features. It addresses the inefficiencies in lead management, integrates scattered data, and allows me to follow up on leads and forecast sales more effectively.
Streamlined Sales Management with Intuitive CRM
What do you like best about the product?
I like how HubSpot Sales Hub offers an intuitive design and robust automation features. The real-time engagement alerts and seamless CRM integration are fantastic for simplifying sales management. It also boosts productivity for both marketers and salespersons. I appreciate that it integrates smoothly with other tools like Gmail, Outlook, Slack, and Zoom for effective communication and workflow automation. The initial setup was very easy, thanks to the clear onboarding steps and helpful tutorials.
What do you dislike about the product?
HubSpot Sales Hub needs to improve in areas like pricing flexibility, deeper customization options, smoother third-party integration options, and enhancing the mobile application experience.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for contact and lead management. It solves manual follow-ups, missed opportunities, and a lack of visibility into the sales pipeline.
Sales Hub's AI and Integration Take Sales Journey to the Next Level
What do you like best about the product?
In recent months, Sales Hub has made significant advancements, offering a more comprehensive view of the sales journey. The addition of robust AI features and the smooth integration of data from HubSpot's Marketing Hub have greatly enhanced the overall experience.
What do you dislike about the product?
There are some areas that is still growing like Forecasting not only for Sales Rep but also for Deals handling negative sentiment correc
What problems is the product solving and how is that benefiting you?
helps in Sales lead gen, Sale prospecting, Predictive Lead score, handleing warnest lead to sales tream and lead nuture
Effortless Sales Management with Intuitive Tools and Seamless Integration
What do you like best about the product?
HubSpot Sales Hub is very easy to use and intuitive, even for team members who aren’t very technical. The automation, email tracking, pipelines, and task reminders help keep everything organized and save time on daily follow-ups. It integrates smoothly with email and other tools we already use, and having everything in one place makes it easier to manage leads and track progress consistently.
What do you dislike about the product?
Some advanced features can feel limited unless you upgrade to higher tiers, which can get expensive. Certain reports and customizations are not always as flexible as expected, and setup can take time if you want everything configured perfectly. While support is generally helpful, more complex issues can take longer to resolve than anticipated.
What problems is the product solving and how is that benefiting you?
Solves the problem of disorganized lead tracking and missed follow-ups by centralizing contacts, emails, and deals in one system. It saves time, improves follow-up consistency, and makes it easier to see deal status and prioritize opportunities.
Effortless Sales Management and Centralized Workflow
What do you like best about the product?
HubSpot Sales Hub is very easy for sales team to use daily without heavy training. It centralized deals, contacts, emails, task, and meeting links in one place which helps with tracking stages, ownership, and next steps for each deal.
What do you dislike about the product?
The essential feature like advanced reporting, automations, permissions are available only on higher tiers, so for smaller team pricing becomes a barrier to scale usage or advanced tools.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve problems around deal visibility, follow-up consistency, and manual, repetitive sales tasks, which leads to better organization, and faster cycles.
Excellent CRM with Built-In Communication Tools
What do you like best about the product?
It is a great CRM and also has communication tools built in
What do you dislike about the product?
The reporting tools are not great and need to be improved
What problems is the product solving and how is that benefiting you?
It is our main CRM
A great Tool That Improves Visibility and Productivity
What do you like best about the product?
the contact and deal management, which makes it easy for my team to keep track of all opportunities in one place. Email tracking and sequences helped us to stay on top of follow-ups and know when prospects engage, without having to manually track everything.
What do you dislike about the product?
Customization has some limits, especially when trying to adjust certain workflows or reports, you can add a section where a person can change for example the status of all the emails in one move
What problems is the product solving and how is that benefiting you?
Email templates and saves a lot of time.
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