Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chris O.

Helpful Tool For Streamlining your Sales Process

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
HubSpot has spent a lot of time building out the sales workspace and making a home for salespeople to log into. This has helped immensely when it comes to the speed of onboarding and implementation and gives people using HubSpot the ability to stay focused in one area and lean on simplicity for clarity and the ability to scale their outreach immensely. I think that this has been an incredible investment on HubSpot's part, and I'm excited for features that they continue to roll out in this space.

Additionally, Breeze.ai has continued to improve year over year. The Breeze.ai roll-up that can look at an entire record set of fields and activities is incredibly helpful when thinking about a quick overview for a sales member wanting to understand the context. I've been impressed with how AI has continued to grow inside of HubSpot.
What do you dislike about the product?
More and more features are being added, which is always a good thing, but making sure that simplicity stays the main focus will be key for HubSpot continuing to improve. They have a number of AI features that are hidden behind credits, and even as someone who works in HubSpot every day, I still struggle to understand credit usage and have had a hard time justifying building out a lot of functionality that is reliant on credit features. Having a variable cost when it comes to a CRM can be a really difficult thing for a sales operations team, even if the AI credits are used in a helpful manner. It's still difficult to not know how much you're going to be paying for your CRM based on how much your team is using the AI.
What problems is the product solving and how is that benefiting you?
It keeps track of everything you could ever need and it is relatively easy to set up.


    Ted K.

Very nice CRM system

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to create new deals and follow the sales process
What do you dislike about the product?
The only negative thing is that it's so many options for everything and it was a long learning process.
What problems is the product solving and how is that benefiting you?
Keeping track of dialogues and deals.


    Computer Software

Hubspot robust CRM

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Integrates with tons of other tools, full of capabilities,
What do you dislike about the product?
Requires time to master, but there are a lot of resources to learn from
What problems is the product solving and how is that benefiting you?
CRM, including sales analytics,


    Robert M.

good fit for smaller companies

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
One of my favorite things about HubSpot Sales Hub is the ability to set up workflows to automate processes. This has been a major help in automating certain day to day tasks.
What do you dislike about the product?
Hubspot has a lot of bugs, especially when it comes to the sequencing capabilities. I would not recommend using Hubspot as an outreach tool. There is no way to easily A/B test different messaging and other outreach tools give you a lot more control and are much more user friendly.
What problems is the product solving and how is that benefiting you?
Hubspot allows you to track your activity as an organization while providing historical context on relationships. You are also able to access data/analytics to inform sales strategy and make educated decisions. Hubspot helps reps stay organized while also enabling sales motions.


    Bright J.

Top sales tool

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
It makes life easier for the sales person as it has everything in one place, easy to implement and easy to use interface.
What do you dislike about the product?
Pricing can be improved and ui can be made more easy on mobile view.
What problems is the product solving and how is that benefiting you?
Its solving problems of navigating the leads and close more deals.


    Computer Software

Once you start, it's truly indispensable!

  • January 16, 2024
  • Review provided by G2

What do you like best about the product?
Everything is included to manage daily sales! An essential!

The pipeline automations are well done and the compatibility with other software is great!

The module is easy to handle and intuitive, and the help center is very comprehensive for any unclear points.
What do you dislike about the product?
There is nothing in particular that I dislike about Hubspot Sales Hub.
What problems is the product solving and how is that benefiting you?
All opportunities, sales, customer information, and transaction details are stored in the same place! And that's great!


    Gulam G.

My Experience with HubSpot

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub simplifies my sales life! From organizing leads to automated emails and insightful analytics, it's an all-in-one platform. Seamless integration with CRM ensures a smooth workflow, boosting my productivity and helping me close deals faster.
What do you dislike about the product?
Navigating the learning curve can be a challenge. The extensive features, while powerful, may feel overwhelming initially. Some users find pricing a bit steep for small teams, impacting overall accessibility.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub streamlines my sales processes, centralizing leads, automating emails, and providing valuable insights. It boosts efficiency, helps me nurture leads effectively, and with integrated CRM, it's a game-changer for managing relationships, ultimately driving sales growth.


    Maggie O.

Using Hubspot for 4+ years

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
I love the cohesiveness of the platform and how easy they make it to keep track of your leads. You're able to have customized email templates, a sequence flow, reminders, tasks and automatic outreach. It eliminates hours out of my day.
What do you dislike about the product?
I do not have any dislikes. There can always be room for improvement. Maybe they can include successful templates.
What problems is the product solving and how is that benefiting you?
Instead of working with my accounts on an excel sheet, I am able to have them entered and tracked digitally. I love the organization that HubSpot brings. The email sequences save me a lot of time and I love the ease of the platform.


    Information Technology and Services

Fantastic

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
Great service - price is fantastic and really has met our needs.
What do you dislike about the product?
There's not a whole lot to be honest. Best option.
What problems is the product solving and how is that benefiting you?
Helping us organize our teams, and the leads we use.


    Victor W.

very versatile and customizable

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
the customization of the property field that can be used to search
What do you dislike about the product?
the complexity of the reports dashboard.
What problems is the product solving and how is that benefiting you?
organization