We use the solution for sales and marketing as our CRM to track sales, communications, and marketing effectiveness. We're holistically using both of those platforms.
Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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External reviews are not included in the AWS star rating for the product.
User Friendly and customisable CRM Platform
What do you like best about the product?
The interface is easy to understand and browse through.
It can easily be integrated and implemented with Outlook, LinkedIn and others
I used it on a daily basis for lead update tracking, sending emails, calling updating notes
It can easily be integrated and implemented with Outlook, LinkedIn and others
I used it on a daily basis for lead update tracking, sending emails, calling updating notes
What do you dislike about the product?
The database can be visible to everyone, needs something private
What problems is the product solving and how is that benefiting you?
Tracking mails and reminding for follow-ups, easy and fast mails sending.
Tracking of the lead and getting them updated automatically
Tracking of the lead and getting them updated automatically
Easygoing and Efficient
What do you like best about the product?
Hubspot's userface is very easy to understand and work my way around. I like how accessible it is to manuever, I never find myself running into any issues but when I do it is easy to fix.
What do you dislike about the product?
There are a few errors that occur wirh hubspot, such as when I want to unenroll a contact; it wont let me. Another example of minor errors is when I complete a task yet it comes up again to complete.
What problems is the product solving and how is that benefiting you?
It helps me track all my leads and points of contact as well as time between first point of outreach and meeting conversion.
Excellent, seamless, and integrated
What do you like best about the product?
I would say the best components of the sales hub are the tagging connectivity and integration with linkedin and other various tools.
What do you dislike about the product?
the emails can be conjoined and be difficult to navigate
What problems is the product solving and how is that benefiting you?
Outreached requirements and CRM tracking
Sales Manager
What do you like best about the product?
Sales Analytics features and the ability to track all deals.
What do you dislike about the product?
Too many tabs all at once can be confusing at times the interface can be more user friendly.
What problems is the product solving and how is that benefiting you?
Sometimes there could be viewing issues with regards to available permissions making it challenging.
Easy to use - On point CRM
What do you like best about the product?
I like the EASY TO USE character of HubSpot & the features of HubSpot
What do you dislike about the product?
For me there is no downside. Not even a single one
What problems is the product solving and how is that benefiting you?
It's an absolute joy to use HubSpot. It completely eradicates my laziness. I never get tired of using it.
Business Development Representative
What do you like best about the product?
It is super slick in accessing different contacts and getting their whole story in the CRM.
What do you dislike about the product?
I think there are way too many clicks when making outbound calls. You have to go through so many steps just to make a call.
What problems is the product solving and how is that benefiting you?
Helping me understand the prospects full story and track what happens in the process.
Seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients
What is our primary use case?
How has it helped my organization?
Seeing the transition from marketing to sales has been a more straightforward exercise. We use the dashboarding functionality quite a bit. We do our newsletters through it. We've got our website connected to it. We're fully integrated into HubSpot. We never integrated that into Salesforce.
Everything we do is through HubSpot now for Sales. We can see how many meetings the sales team has set up. We can track how many emails they've sent out. We can pass contacts in an automated way from points of marketing, passing them when they're ready for sales. It's been a seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients.
What is most valuable?
The solution provides email add-ons. It can automatically onboard new contacts as they're coming through our email. Salesforce has the same function and features where your emails are recorded.
The tool allows for the transition to happen more easily. You can go in and see when the last communication with the client and communicate with each other.
What needs improvement?
We were using Salesforce. Moving contact and deals associated with that contact to companies is a little clunky. Hubspot’s interface can be a little counterintuitive.
For how long have I used the solution?
I have been using HubSpot Sales Hub for two months. We are using the latest version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I’ve used Salesforce. We could better integrate marketing with Sales. Our marketing team has more experience with HubSpot, so it made sense to migrate over rather than retrain everyone on how to use Salesforce for marketing.
How was the initial setup?
The initial setup is easy.
What was our ROI?
The tool has cut down the time to communicate between marketing and sales.
What's my experience with pricing, setup cost, and licensing?
Hubspot is expensive, but it's worth the investment.
What other advice do I have?
Our C-level executives are constantly being asked how our sales and marketing are going. Hubspot is great.
You get out of it when you put into it. It is an investment of time, and someone needs to be in charge.
Overall, I rate the solution an eight out of ten.
Efficiently manages sales prospects and has good stability
What is our primary use case?
We use HubSpot Sales Hub for monitoring and forecasting purposes.
What is most valuable?
The product can record the meetings and set reminders. I can refer to the notes while communicating with the customers. Additionally, it provides efficient business forecasts.
For how long have I used the solution?
We have been using HubSpot Sales Hub for about a year and a half.
What do I think about the stability of the solution?
The platform is quite stable.
What do I think about the scalability of the solution?
We have 15 to 20 HubSpot Sales Hub users in our organization.
Which solution did I use previously and why did I switch?
I have worked with many products similar to HubSpot Sales Hub before.
How was the initial setup?
The initial setup process is not very complicated. It is easy to use if you utilize only a few features.
What about the implementation team?
The product can be implemented in-house for large organizations.
What's my experience with pricing, setup cost, and licensing?
We have to pay for licenses. They are not expensive.
What other advice do I have?
The platform helps us manage the pipeline cycle, efficiently manage prospects, and facilitate a smooth transition through the sales cycle. It provides a valuable collaboration space for our sales team. The email tracking features allow us to make notes during meetings.
I rate it an eight out of ten.
Perfect tool for all experience level sales users
What do you like best about the product?
Sequences, automating tasks and tracking activity
What do you dislike about the product?
Quite expensive per seat but worth the money
What problems is the product solving and how is that benefiting you?
We use sequences, meetings and reporting
Simple and helps to expedite sales
What do you like best about the product?
Hubspot sales has been super useful for conducting sales and following up with our clients
What do you dislike about the product?
So far I have only been using it for a couple months haven't really found any dislikes yet
What problems is the product solving and how is that benefiting you?
Tracking our sales and keeping track of leads. Helps to make follow-ups and reach our customer base
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