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Reviews from AWS customer

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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Business Supplies and Equipment

Hubspot: Great tool for managing sales pipeline and customer engagement

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
One of my favorite features about the Sales Hub is the ability to link deals to companies and to contacts. Its a convenient reference point. Also, the email task reminders have always been a beneficial tool to ensure you stay on top of all your follow-ups.
What do you dislike about the product?
When creating a new deal, I dislike the feature "Add timeline activity" from company or contact. If the feature is enabled, it creates a mess in the company or contact.
What problems is the product solving and how is that benefiting you?
Our company uses HubSpot Sales Hub as a tool to effectively monitor our sales pipeline and provide senior management with growth and revenue projections. Personally, it has also been a very useful system for managing my workload and ensuring timely follow up on deals and a way to record historical engagements with customers.


    Stacey R.

Accurate and user friendly

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
The way it links to your Aircall contacts and you can set tasks, all info you need can be added through colums and onboarding
What do you dislike about the product?
Nothing, its been very usefull, However returning to the main menue i would have made easier.
What problems is the product solving and how is that benefiting you?
Making it easier to track sales and customers, the amount of information you can store is amazinf


    Maddy M.

Central Hub for User-Friendly Sales Management

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is very user-friendly, and I rarely have an issue trying to figure out how to do something in there. I've been using the HubSpot insights function on the target accounts page lately, which lets me do a little bit of research on a prospect before reaching out to them. The initial setup was very easy.
What do you dislike about the product?
There are a few small things I find more inconvenient than detrimental to making sales. One aspect is sending emails; I don't feel it's the most efficient process. There are a lot of restrictions when it comes to how to send emails, in my opinion.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a central hub to track all sales information, solving the problem of quickly locating the data we need. It prevents us from searching through different sources.


    Gena M.

Easy to use

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
Easy to follow daily tasks, creating sequences
What do you dislike about the product?
The new update where you select filters for for searching of contacts, it became a bit more work
What problems is the product solving and how is that benefiting you?
Keeping track on leads to call, follow up and records of prev calls


    Autum G.

Much more user friendly than other CRMS!

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Since we started our relationship with HubSpot, almost 1 year ago, we have really grown to love it and adapt it for our business. The new interfaces and capabilities consistently introduced have provided an immense amount of versatility to our business. We are now able to track our clients better, communicate more effectively and see where our marketing dollars are best spent.
What do you dislike about the product?
I still wish we could be able to integrate with the CDK DMS, however, it seems like we are adapting and seeing enough benefit that outweighs the inconvenience.
What problems is the product solving and how is that benefiting you?
The problem we were having with our previous CRM is that it is outdated and doesn't keep tabs on our customer follow up. We now have a great workflow and cadence in place for customers, allowing for both our sales team and management to be able to access all points of customer tracking, input and follow up.


    Anand S.

Hubspot CRM

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Ability to automate tasks and engage across channels
What do you dislike about the product?
Pricing is not very favorable for startups
What problems is the product solving and how is that benefiting you?
Single view of all channels of engagement


    Health, Wellness and Fitness

Customizable and easy to train on

  • October 08, 2024
  • Review provided by G2

What do you like best about the product?
I really enjoy how I can easily create, filter and change all my different views. I can see all my contacts in one screen and can easily call, txt or email them from the same page. The customer support has been great and I really enjoy the constant updates and changes to make things even easier for my team. We use the reports a lot as well so I can easily see where there are challenges in my team.
What do you dislike about the product?
I wish I didnt have to use a third party programme to txt from. I also wish there was a calendar where myself and my team can add to all in one view.
What problems is the product solving and how is that benefiting you?
Solving how we keep track of our potential leads and customers and how we can alter our approach to our business through the analytics.


    Caleb C.

Simply the Best CRM out there

  • October 04, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and manueverability for its users. Reporting and deal stages are great.
What do you dislike about the product?
Pretty regularly it seems one part or another of the system is down or undergoing maintenance.
What problems is the product solving and how is that benefiting you?
Keeps me organized, and I love that I can use the app or website.


    Rakesh D.

Has all the basic needs covered to run a sales org

  • October 03, 2024
  • Review provided by G2

What do you like best about the product?
the user interface and UI is easy to use
What do you dislike about the product?
Nothing that I hate about hubspot, pretty good tool.
What problems is the product solving and how is that benefiting you?
Basically a place to record and review all sales related actions.


    Education Management

The best CRM I have used!

  • October 02, 2024
  • Review provided by G2

What do you like best about the product?
Lately I have started appreciating HubSpot more as a thinking tool and not just a CRM. I like how it pushes me to be more structured in how I manage deals, follow ups, and pipelines. The task queues and deal stages have helped me be more intentional with my day instead of reacting to emails and messages. I also like how much context I can see in one place now. Having emails, calls, notes, and timelines together has changed how I prepare before reaching out to a lead.
What do you dislike about the product?
As I use it more deeply, I think the main challenge is guidance rather than features. There is a lot of power in the tool, but it is not always clear what the best practice is for using certain features day to day. Some workflows and reports feel like they require trial and error before they really make sense. It would be helpful to have more practical, real life examples built into the platform to show how experienced sales teams actually use these tools in their daily process.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the problem of keeping track of leads and managing sales pipelines efficiently. Before using it, staying organized and following up with prospects was a challenge, but now everything is in one place. The automation tools make it easier to nurture leads and streamline the sales process, which saves me time and helps me close deals faster. It also provides detailed analytics, so I can see what’s working and where we can improve, ultimately boosting our team's productivity and sales performance.