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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Paul M.

Decent entry level CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Lots of customisations available and a very good user interface that I find intuitive. Support has been great, it was easy to set up and get going as well. Integrating it with my website forms was easy and there's really good documentation available. I like the AI support bot as well for self-discovery.
What do you dislike about the product?
The most useful features are locked behind higher payment tiers, which is frustrating. The compulsary one-off onboarding fee feels annoying as well as a small business I wouldn't see that ever being justifiable to us.
What problems is the product solving and how is that benefiting you?
We're using Hubspot as our CRM, and it's making it easy to keep track of these and report on them.


    Daiva M.

Great for every day sales tool!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I love that it's sinks my emails with my contacts, so always easy to look regarding comunication, easy put task, can send direct meeting request with different notes. Can pull different reports.
What do you dislike about the product?
It's not so easy to pull reports especially first time, you have to go through a lot steps, which would be easier.
What problems is the product solving and how is that benefiting you?
Tracking my CRM


    Marketing and Advertising

Excellent, seamless Sales tool

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It integrates with the HubSpot CRM and Marketing Automation functionalities so seamlessly and allows for detailed customization that most other platforms only allow at a higher, more code-centric level. It's easy to use and gets you results. The implementation for Outlook and G-suite are fast and user-friendly, but if you have issues then customer support is miles more helpful than competitor platforms.
What do you dislike about the product?
Some of the reporting could use a little work, especially around Sequences, but this has been an issue for a few years now.
What problems is the product solving and how is that benefiting you?
It allows us to move all of the work and tracking we'd otherwise do in spreadsheets into a comprehensive platform that provides feedback on our performance and allows for easy goal monitoring.


    Internet

Hubspot update

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to create dashboards and find metrics. Also the UI is easy to navigate. Integrations with our stack is amazing too!
What do you dislike about the product?
I can't think of one thing at the moment.
What problems is the product solving and how is that benefiting you?
Helps build cadences/sequences, CRM hygiene and building reports need to measure outcomes and create sound forecasting


    Hospitality

Good overall CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Powerful CRM, has overall flexibility since it's features are all across the board.
What do you dislike about the product?
It is generally user-friendly but some advanced features need testing/need to contact support especially when it comes to the filters used in reports.
What problems is the product solving and how is that benefiting you?
It consolidates everything into one platform so it is a one-stop-shop for all your CRM needs.


    Consumer Goods

I love Hubspot

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Email and Sequence are essential t my everyday business.
What do you dislike about the product?
Allow me to create additional actions from the Email Tab, rather than just Sequesnce.
What problems is the product solving and how is that benefiting you?
I answered it in the previous screen


    Alonzo S.

Considering HubSpot for CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
One of the best CRM platforms for scalability and for keeping up with the latest technology
What do you dislike about the product?
Having a complex system can be daunting at times
What problems is the product solving and how is that benefiting you?
To ensure that Every sale has a cadence attached to it


    Kevin K.

HubSpot is Solid

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the flow of it overall, I can navigate easily thru most of it. Some of the recent changes to sales, prospects, dashboards, etc like moving them, migrating/merging, them, like that has been kinda confusing to keep up with, but guess it's also good to make improvements.
What do you dislike about the product?
It can be resource intensive w/Google Chrome, but also that's Chrome. Sometimes clicking on links it can load slow, but can also be combo of things
What problems is the product solving and how is that benefiting you?
CRM and sales and tasks/activities mgmt and tracking


    Cameron K.

Easy and Boosts ROI

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy integration and the ability to know when yo reach out to key contacts at key moments
What do you dislike about the product?
A little pricey, but still a fantastic product
What problems is the product solving and how is that benefiting you?
It helps get in touch with contact in real time with timely, personalized messages and tracking capabilities


    Erin H.

Hubspot ease of use - Ideal CRM for a growing company

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
That we have been able to build, grow and modify as we evolve. At the same we can create visual and KPI metrics needed to understand the company.
What do you dislike about the product?
Does feel like we are regularly being prompted with "upsell" - as well as need for more training. We didn't have a great implementation experience.
What problems is the product solving and how is that benefiting you?
helping us see and understand our data clearer - creating more predictable analytics.