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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

I've used a lot of CRMs over the years - Hubspot is very easy to use

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to amend screens and edit field layouts - I am non-technical, but the drag-and-drop functionlaity makes it idiot-proof.
What do you dislike about the product?
As a first-time user, with a senior position of authority, i would have hoped the vendor would take more care to ensure i am enabled.
What problems is the product solving and how is that benefiting you?
A simple, scalable, cost-effective CRM tool


    Kim K.

Great tool for marketing teams

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, gives power to the rep you do not ned to be a savvy systems admin to set up reporting and pipelines.
What do you dislike about the product?
Hard to manage sequeces ad clandar tool for sales rep. Desiged for the user, if the user is less techincal you have to help them 1:1.
What problems is the product solving and how is that benefiting you?
all in one tool for sales and marketing


    Tim A.

Great CRM tool plus more

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Allows me to customize and create a management system that works for my business. Don't need any special training to use the tools.
What do you dislike about the product?
I don't think there are any downsides. There are more options than what I need.
What problems is the product solving and how is that benefiting you?
Allows me to track all my deals and organize management of the files.


    Uladzislau K.

A Feature-Rich CRM with Some Frustrations

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
✅Great Customer Support – Responsive and helpful whenever I needed assistance.
✅ Many Features – Covers a wide range of business needs, from CRM to marketing automation.
✅ Good Mobile App – Well-designed and functional for on-the-go use.
✅ Constant Updates – The platform is always evolving with new features and improvements.
What do you dislike about the product?
❌ Subscription System is Frustrating – The yearly discount setup feels restrictive, and renewing to keep last year’s discount is annoying.
❌ Takes a While to Get Started – The learning curve can be steep, and onboarding isn’t the fastest.
What problems is the product solving and how is that benefiting you?
Helps us keep all customer interactions (emails, calls, and messages) in one place, making it easy to collect and manage data.


    Audrey M.

I love Hubspot!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to navigate, doesn't take a lot of time. Things are very automated.
What do you dislike about the product?
There are a few things that I would like to automate that aren't available.
What problems is the product solving and how is that benefiting you?
Solving my busy work by automating it. Keeping track of my taks for me.


    Henry O.

Great experience so far!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like how HubSpot tracks my emails even when I send them outside of HubSpot. This measures all the activities and outreach and makes sure no leads are lost.
What do you dislike about the product?
Nothing, yet, experience has been okay so far.
What problems is the product solving and how is that benefiting you?
The live chat helps me automate things and also keep my website visitors engaged without having to do much.


    Louise-Espérance H.

An effective platform

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Being able to see everything in one place is very useful.
What do you dislike about the product?
The clunkiness of some of the features, like how to make sure the filtering is adequate.
What problems is the product solving and how is that benefiting you?
Making sure I keep track of all the outreach I've done.


    John C.

Its been easy to use.

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use is the best thing I enjoy about hubspot.
What do you dislike about the product?
It is pretty expensive for small business like ours.
What problems is the product solving and how is that benefiting you?
I am not useing this part of the sales hub


    Logistics and Supply Chain

Solid CRM for a small sales team

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to implement good way to organize deals, contacts and companies. Understand at what stage your sales efforts are and create tasks to move them forward. Create lists that can automatically be updated based on filters that help segment prospects. Decent dashboards capability to desplay reports.
What do you dislike about the product?
Reports are not very flexible. It would also be good if you could create a customer/prospects pipeline vs a deals pipeline.
What problems is the product solving and how is that benefiting you?
It is making it easy for a small team to track sale efforts.


    Frank D.

User freindly application where I can access my accounts and keep track on open opportunities

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Quick access to customer info and opportunities
What do you dislike about the product?
viewing data sometimnes takes to long to access
What problems is the product solving and how is that benefiting you?
accessd to customer interaction