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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Easy to use CRM!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of integration, ease of tracking
What do you dislike about the product?
Workflows kind of difficult to navigate.
What problems is the product solving and how is that benefiting you?
Hubspot is helping keep track of all leads, having labels ready so they're organized, and keeping track of all the calls and emails that go on with the customer.


    Chemicals

informative and great summary

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
categorization of deals + email tracking and opens
What do you dislike about the product?
logs out frequently over email so some emails get untracked
What problems is the product solving and how is that benefiting you?
where are we at with each deal and the last convo/email with which stakeholder easily accessible


    Steve M.

Hubspot has been instrumental to the success of my department

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Automations; the ability to build out workflows in the pipelines to automate tasks has allowed us to automate tasks and processes.
What do you dislike about the product?
The email feature through hubspot has caused formatting issues with our signature and has resulted in needing to use gmail. However, the gmail add-on makes this an easy solution.
What problems is the product solving and how is that benefiting you?
It allows us to manage our customer sales cycle through pipelines and automate processes to make us more efficient.


    Alejandro M.

Hubspot review

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Most used tool in the business. Easy to understand.
What do you dislike about the product?
You are sort of obliged to keep using it forever, since transitioning is very hard and "time expensive"
What problems is the product solving and how is that benefiting you?
Keeping leads on flow. Having statistics. Contacts well saved.


    Financial Services

Good Sales CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I love the Automation and the data management part
What do you dislike about the product?
I don't see much downsides in this app..
What problems is the product solving and how is that benefiting you?
Data Management & Sales Performance Management


    Insurance

Best CRM for the money!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to setup and the support staff is fast and friendly.
What do you dislike about the product?
The only potential downside is that some of the best features are only available when you sign up for their monthly/yearly services. However, the free version is still far superior to many of the other CRMs I've tried.
What problems is the product solving and how is that benefiting you?
Great CRM and email tracking tool.


    Abdul K.

Easy to use and Easy to Support without any specialized skills

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It's super user-friendly and intuitive. The experience feels seamless across all Sales Hub features. Plus, supporting HubSpot is a breeze, making it an ideal CRM for SMBs and mid-market companies. The easy integration with other apps is another big win!
What do you dislike about the product?
The latest UI update is definitely a step in the right direction, but it’s a big change from the previous click path. It takes a little time to get used to before fully appreciating the improvements. Also, it would be awesome if HubSpot could add deal numbers like SFDC does.
What problems is the product solving and how is that benefiting you?
HubSpot Sales is our primary CRM for Sales and it gives us a 360 view of our customer and help us seamlessly execute the customer journey with Sales, Delivery and Customer Success.


    PJ R.

HubSpot experience

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to find the information you're looking for.
What do you dislike about the product?
I don't really like how I have to switch back and forth between screens to see the quote number that I just generated.
What problems is the product solving and how is that benefiting you?
Compiling customer information. I don't have to search multiple places for a lot of customer information.


    Bruno G.

Streamlined service from quote to invoice is amazingly simple.

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Sales has it all listed from the onset of the quote to the final approval right there in front of you.
What do you dislike about the product?
The initial learning of the detail as it may be overwhelming but once you go through it the advantages are very noticable.
What problems is the product solving and how is that benefiting you?
Keeping a count on our proposals and where they are currently.


    Emmanuel N.

Hubspot is a great way to get started calling and tracking emails

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The most useful aspect is that without much work, you can start tracking emails as well as phone calls - including the outcome and the recording of the call. It's also really easy to track user activity on the website. You can see how long they stay on each page, where they're clicking and it generally keeps track of the user journey on your site. It's also really easy to add properties for contacts and Deals, allowing you to add a layer of customization to how you handle your prospects/users...
What do you dislike about the product?
The pricing model is quite expensive and a little confusing. you are limited to 500 calling minutes per month and it's quite a steep climb to add any more minutes to your account. You basically have to go from paying $18/user/month all the way to $90/user/month if you want more calling minutes. Lists updating is also a bit slow, I wish there was a way to manually refresh the lists that are created. Additionally, I wish there was a way to list more properties from linked objects. For example, I have a demo-date property on a Deal. I wish that we could display the property on the Contact level as a Contact->Deal demo-date.
What problems is the product solving and how is that benefiting you?
keeping track of calls and moving prospects through a sales pipeline