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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Liam H.

Great

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
I like being able to transcribe calls in HubSpot.
What do you dislike about the product?
I dislike how the contacts page will refresh and rearrange the contacts
What problems is the product solving and how is that benefiting you?
It tracks when prospects open my emails


    Chaitanya .

HubSpot-All in One platform for CRM.

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
TrueDialog SMS integration, one-to-one and mass SMS directly inside Hubspot workflow. This is really a great feature enabling messages in the workflow.
Expanded Partner Integration, added an AI powered voice assistant for quicker resolutions.
What do you dislike about the product?
More flexible pricing, Better reporting and analytics, Simpler onboarding and UI for small teams would be the improvements for Hubspot sales.
What problems is the product solving and how is that benefiting you?
it helps in lead management, marketing automation , email tracking


    Haley B.

Great CRM

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of keeping track of prospects.
What do you dislike about the product?
The user settings seem to be a bit complicated at times and it doesn't always copy exact permissions from one user to another even though you asked it to.
What problems is the product solving and how is that benefiting you?
Great system to keep track of prospects.


    Information Technology and Services

It works but could be even better

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Clear insights help me to manage my day-to-day outreach much more efficiently
What do you dislike about the product?
Yes, adding categorisation in SalesHub so that you can categorise leads by industry or intent
What problems is the product solving and how is that benefiting you?
by keeping everything in one place helps to navigate seemlessly between Leads and Deals


    Commercial Real Estate

HubSpot Deal Flow & Organization

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
What I find to be helpful about HubSpot is a way to keep deal flow organized from the initial outreach of a customer throughout the rest of the sales cycle. Especially in my role; I handle the initial communication so the way HubSpot organizes contacts & deals I'm able to clearly share information with my colleagues.
What do you dislike about the product?
What is least helpful about HubSpot is the initial amount of information that you can filter; it takes time to create views and set what information you would like to collect.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us keep information organized between departments and across a deal pipeline. Additionally, it helps us send out emails and collect information as well.


    Information Technology and Services

Hubspot streamlined our process and made it easy!

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales hub is user friendly. It allows for customization to fit the specific needs of the customer. it has numerous features that allow for simple workflows, and it is easy to implement. We integrated easily from sales force to HubSpot and it has been a much better user experience overall and the customer support is always there to help without jumping through hoops. We use HubSpot daily to help drive our decisions in the company.
What do you dislike about the product?
The downside to HubSpot sales hub is the lead generation. I do wish there was a more simple way to differentiate a lead from a deal (similar to Salesforce) rather than going through the contact.
What problems is the product solving and how is that benefiting you?
Lead capture and generation, lead source, and tracking sales deals through the pipeline.


    Information Technology and Services

HubSpot helps simplify Streamlining CRM and Deals for the Team

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
I love HubSpot can be integrated into multiple platforms that help us streamlining our CRM for outreach opportunities. The deals section gives not just the sales team, but also the marketing team, the bird's eye view, and it makes cross-collaboration easier for both teams.
What do you dislike about the product?
HubSpot can be a challenge to use for someone who is new to the platform or to marketing automation platforms in general. It would help to have an organised approach to onboarding that provides a step-by-step walkthrough so that the relevant team members can follow.
What problems is the product solving and how is that benefiting you?
Instead of going into multiple platforms, HubSpot helps us streamline everything into one platform.


    Mario Z.

Perfect for sales

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Works very good together with marketing.
What do you dislike about the product?
Not really a Customer succes thing to work with (yet).
What problems is the product solving and how is that benefiting you?
Hubspot is very wel integrated with all sort of tools.


    Information Technology and Services

Very straightforward & easy to use.

  • February 23, 2025
  • Review provided by G2

What do you like best about the product?
Automatic email sequences and deal tracking are easier to set up than in Salesforce. The email tracking and web visit tracking are also great features. Quotes are easy to put together and send- electronic signature option is a time saver.
What do you dislike about the product?
Some email sending limitations. Dashboard can be a little complicated.
What problems is the product solving and how is that benefiting you?
Clear view of deals - easy to set up outbound email sequences.


    Manufacturing

Great!

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
Customer email interactions being tracked is a huge bonus for a small company who relies on 1:1 interaction and engagement.
What do you dislike about the product?
Having trouble linking Mailchimp and non-hubspot forms. Not enough customization for accurate "Mailchimp qualified" leads.
What problems is the product solving and how is that benefiting you?
Our current software does not provide and open CRM catalog.