It essentially works as a ticketing system, and it serves as a useful tool for our large team. It allows us to efficiently monitor task assignments and the different stages of our work with assigned clients. It ensures that everyone on the team has visibility into which clients we are responsible for and the specific stage of progress.
Quickbase Platform
QuickbaseExternal reviews
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Quickbase - Streamlining Workflow
What do you like best about the product?
I've been using Quickbase for a little over a year and I've found that it is quite easy to become proficient at. I have no background in computer science, but I find the formulas quite intuitive once you start using them. At first, it can feel overwhelming, but a combination of Quickbase University and the community forum have helped me solve every problem along the way so far. My absolute favorite thing about it is how there is more than one way to solve a problem using the program - I look at stuff I created last year and cringe because I didn't know any better. Every day I get better with it and I look forward to becoming even more proficient.
What do you dislike about the product?
I wish the mobile app could be more modernized by offering push notifications. Rather than having everything through email or SMS, it would be nice to be able to utilize the mobile app in a more mobile way. Otherwise, it is very helpful for quickly entering/viewing information when not in front of a computer.
What problems is the product solving and how is that benefiting you?
More times than I can count I've said to myself "Quickbase can do that better," and it has absolutely been true. I'm at the point now where I can identify processes in the day to day workplace and use Quickbase to standardize, organize, and streamline the process.
Convoluted & Unforgiving
What do you like best about the product?
for project managemnet it is adequate - frankly there are too many paths, to much back and forth
What do you dislike about the product?
I hate this system. It should not take DAYS to enter an order no matter the industry, no matter the way you are trying to convey the information.In 20 years I have never had a program I despised this much. Typically I am the one who masters software & teaches the team. I've been here 4 months & thought of quitting over this system alone more than once a month: it is clunky, unforgiving & incredibly messy, it takes several steps to bundle up an order by vendor and it goes back to being messy when you are done if you make one wrong move you have to reorganize. Additionally, I cannot upload a screen shot of my quickbase to complete this review.
What problems is the product solving and how is that benefiting you?
nothing, I am in disbelief this company chose such an application that makes you build in the customer order & the vendor PO on one line ILO in different tabs - it's ridiculous
Solid Product
What do you like best about the product?
The customization quickbase offers is incredible, and the support we recieved from our consultant was phenomenal.
What do you dislike about the product?
Learning how to use the building features takes some time. While it's very powerful, it does have so many unique quirks that it can take a while to figure them all out and integrate it with your other platforms.
What problems is the product solving and how is that benefiting you?
Quickbase helps us track a huge amount of data in multiple apps and programs that all sync through one main staff database.
Efficient scalability and structured workflow management
What is our primary use case?
What is most valuable?
I appreciate the efficiency and organization capabilities of the system and the structured approach it offers for managing multiple individuals working on various books. It provides a well-organized method for overseeing everything, especially considering the remote work aspect.
What needs improvement?
There is room for improvement in terms of user-friendliness. Simplifying the system's interface could make it less intimidating for some users who might find the current setup a bit overwhelming due to the numerous clicks and options. Making it more straightforward and user-friendly would be beneficial.
For how long have I used the solution?
I have been using it for several months.
What do I think about the stability of the solution?
While there weren't major issues, there were occasional instances where it didn't perform as efficiently as expected. I would rate it seven out of ten.
What do I think about the scalability of the solution?
It is highly scalable and within our organization, it supports a team of around thirty individuals. I would rate it nine out of ten.
Which solution did I use previously and why did I switch?
Previously, we were using Smartsheet but we transitioned to QuickBooks because it offered a bit more functionality and advantages.
What other advice do I have?
Overall, I would rate it eight out of ten.
Stellar Customer Support and Ease of Implementation
What do you like best about the product?
I love that Quickbase has amazing customer support when I need it. Their consultants are extremely responsive and willing to hop on calls to assist me whenver. Additionally, the implementation process was so easy for the app I was building once their consultant walked me through all the features and how to use them. All of their features are super inuitive and easily customizable to your needs.
What do you dislike about the product?
Nothing! I love everything it has to offer.
What problems is the product solving and how is that benefiting you?
Quickbase is solving a need for our staff to submit questions to us through our website by directing them to a help ticket application.
Quickbase is Great!
What do you like best about the product?
Quickbase is useful to replace many of our Google Sheets. Many projects are started in a simple because of the low entry cost, but as scaling is needed, sheets can not keep up. QB provides a database repository that is great for strong information that is easily retrievable.
What do you dislike about the product?
QB is not perfect, I would say the design is simplistic leading to a basic-looking interface. It doesn't have any character or unique design aspects that make it special, it solely exists to be functional and straightforward.
What problems is the product solving and how is that benefiting you?
QB is helping Carvana with its logistic network by providing a platform to store route execution information.
We use it for everything!
What do you like best about the product?
I love how easy it is to build a custom app for our unique needs!
What do you dislike about the product?
I wish there were custom PDF outputs, but i know that is in development.
What problems is the product solving and how is that benefiting you?
We are wasting less time on repetitive tasks. I can track everything my team is doing in one place.
Great upgrade from scrappy tools
What do you like best about the product?
Easy integration with other applications
What do you dislike about the product?
No dev and test enviroment for change control
What problems is the product solving and how is that benefiting you?
record keeping and data transfer between teams.
Quick and accurate management of data
What do you like best about the product?
The level of development I can do on my own, and with my partners to be able to have them help me develop is incredible. Lots of flexibility in a very quick response of way to build apps. I can customize to meet my needs.
What do you dislike about the product?
Nothing overall very pleased. Thank you!
What problems is the product solving and how is that benefiting you?
Manage my team as well as interact with customers, Collect info, notifications, reminders etc all automated
Quickbase AI Part 2: Empowering the Future of Dynamic Work Management
What do you like best about the product?
I like that you don't need a database expert to create an App. I loved how it automatically made connections based off the relations allowing me to view the data in a way I had not considered. I loved how quickly Quickbase responded to my support tickets.
What do you dislike about the product?
There are a few features I would have expected to see with Quickbase which are not there.
What problems is the product solving and how is that benefiting you?
Connecting data with other sources and being able to calculate results on the fly.
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