Quickbase Platform
QuickbaseExternal reviews
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Excellent CRM Data Management Platform!
What do you like best about the product?
Quickbase is an effective CRM Management platformfor intergatingexisting CRM Data. Capability to track performance and tasks throughtimeline view is great. Dashboard view is good and useful.
What do you dislike about the product?
Learning platform initially can be a bit challenging. Limited featuresavailable with trial version. Limited functionality with respect to charts and graphs.
What problems is the product solving and how is that benefiting you?
Using Quickbase as aneffective CRM platformfor integrating and visualizing CRM data existing currently. Data related to leads, emails and prospects has helped us gain valuable insights and drive impactful decisions.
Excellent, highly customizable tool that saves countless cycle time hours
What do you like best about the product?
We live and die by our custom, home-brewed application hosted within Quickbase. It is our lifeblood - from new customer leads to ongoing parts and service support and everything in between. It's the brain of our operation that takes much of the guess work out of our business, saves time, and allows us to get back to doing what we do best - supporting customers quickly, efficiently, and without hiccups. It does the work of multiple people with minimal investment and I would recommend it to anyone who wants to stretch their dollar and labor capacity 3x-5x times what they put in to it.
What do you dislike about the product?
Quickbase can be daunting at first. It can be difficult to see the whole potential of the tool out of the box. We started with a blank slate and over the course of 7-8 years have grown it into one of the most valuable tools at our disposal. If you can dream it, you can make it - but finding the best way to use Quickbase to solve a problem relies on critical thinking without much guidance. The good news is that once you have a vision, Quickbase can make it possible.
What problems is the product solving and how is that benefiting you?
It helps us manage and track new leads, support customers in the field through parts and service requests, and provides excellent reporting on backlog, sales quoting status, and a historical system-of-record for nearly every customer interaction we have, along with ongoing project status.
Notifications
What do you like best about the product?
User friendly, reliable and quick and accurate.
What do you dislike about the product?
There really isn't anything that I dislike as of right now.
What problems is the product solving and how is that benefiting you?
Tracking
Simple, Easy, Quick GoLive
What do you like best about the product?
Quickbase has changed our business environment in a way we never imagined. Building an app is as easy as turning on the microwave. With minimal training we are live in minutes. Changes to the app are instant, no need for a complete change management servers and overhead. Cost effective.
What do you dislike about the product?
Inability to export reports into structures pdf document templates.
What problems is the product solving and how is that benefiting you?
No more passing excel documents around to check status on business workflows.
Flexibility for constant change
What do you like best about the product?
We have been able to utilize the Apps we created in QuickBase and easily adapt as the organizations needs change.
What do you dislike about the product?
Improvements - these are great! However, they also come with the downside of potentially needing to modify your way of working and at times it has felt like there was not adequate lead time or visibility.
What problems is the product solving and how is that benefiting you?
Provides us centralization of resource managment and project management as well as association of related workstreams (assets, ID assignment, training completion)
Flexible, low code Software that is easily accessible
What do you like best about the product?
Quickbase is very easy to learn the basics of and they have a ton of tutorials and places/ communities to learn from. The Qrew is extremely helpful. While I am still learning about automation I think pipelines are a great entry level tool that allows for users to get started quickly but also push the boundaries of pipelines as they continue to learn and their system grows.
What do you dislike about the product?
Quickbase is pushing their new mobile platform called FastField, and while it does have it's place it is frustrating to see the lack of support for the Quickbase mobile app. The mobile app experience is a terrible representation of quickbase and our team is actively looking at choosing a different platform for our mobile work flows. Additionally, I find that sometimes the new feature releases might not always align with what the quickbase community would like to see, however there are Quickbase employees who know this and are working on trying to find better ways to get feedback from the community and act on it.
What problems is the product solving and how is that benefiting you?
Quickbase allows us to centralize a lot of work flows. We use Quickbase for operations and reporting. It is benefiting us because it allows us to continue to implement new solutions for problems within the business without requiring a ton of development time. I believe that there is a lot of potential for Quickbase that we have not even explored yet.
Quickbase for the win
What do you like best about the product?
Gets rid of spreadsheets and offers starightforward solutions. Support is always helpful.
What do you dislike about the product?
Sometimes the tools built in features seem limited.
What problems is the product solving and how is that benefiting you?
It is automating certain reports and an easy place to store data.
Modifying workflows
What do you like best about the product?
I enjoy how easy it is to use, as it makes managing workflows and projects easier for me.
What do you dislike about the product?
One issue we've found with Quickbase is that it performs less well when dealing with big datasets. Large data sets may cause things to lag and have restrictions on table and app sizes. Though Quickbase isn't a large data warehouse per se, it can interact with a lot of those big data warehouse systems!
What problems is the product solving and how is that benefiting you?
My team utilizes it as a ticketing system. We have used this software to assign assignments and deadlines to each team member. We have also been able to identify projects that require more personnel thanks to it. We have been able to proactively amend assignments before team member conflict arises because to our recognition of these situations.
Transforming workflows
What do you like best about the product?
I like it's user-friendly interface that help me to manage projects and workflows.
What do you dislike about the product?
There are no major dislikes, however, its learning curve takes more time for new users due to its robust features.
What problems is the product solving and how is that benefiting you?
It resolves bottlenecks in workflow management by enabling and streamlining workflows through task automation, thereby increasing productivity by reducing manual tasks.
The best, quick and effective tool that I have ever used!
What do you like best about the product?
A reliable tool for sharing and visualizing data with controls is Quickbase. It works effectively as a tool for visualizing enormous data sets and as a data repository. Customer satisfaction has increased due to the process automation's reduction of errors and waiting times. I wholeheartedly recommend this fantastic tool. and customer support,integration of use these are most like features in this product
What do you dislike about the product?
There is only one negative feeling about this product, All of the data will be gone if someone deletes a profile by mistake. While having a backup system that runs automatically would be convenient, during our testing and usage of the software, we were unable to find that option.
What problems is the product solving and how is that benefiting you?
As a ticketing solution, my team uses it. We have assigned tasks and due dates to every team member using this software. Additionally, it has enabled us to pinpoint projects that need additional staffing. Recognizing these circumstances has made it possible for us to make proactive corrections to assignments before team member discord develops.
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