Other than the manual upgrades we do, Singularity Cloud Workload Security doesn't require any maintenance.
I would ask users to put the solution through the spaces, do what they normally do in response to an incident, and see how Singularity Cloud Workload Security acts. If you have a certain set of steps that you take for an incident, follow those in Singularity Cloud Workload Security. Whatever you do with your current product, do it in Singularity Cloud Workload Security, and make sure that every step you've taken in the old one works in the new one.
Singularity Cloud Workload Security's real-time detection and response capabilities seem to be pretty good. They're very on point. We don't have to deal with anything like signatures. It updates itself automatically. It works very quickly and efficiently so that we can track down issues and events without wasting a lot of time.
We don't use the solution's automated remediation too much because taking something out of the hands of the engineers doesn't make everyone very comfortable. So, we use it sparingly, but what it does, it does well.
Cloud Workload Security's forensic visibility is fantastic. We have a smaller Linux footprint than a Windows footprint, but the footprint we do have is very exposed to the internet and other nasty places that are out there.
Being able to look into those and make sure that things aren't open or open things are being remediated quickly is very important to us. We like the solution's forensic visibility feature quite a bit.
The historical data record provided by Singularity Cloud Workload Security after an attack is fantastic. We want to fix the problem initially, but when we do the rehash of the event, we'd like to go back and see where it all started. We'd like to see what happened in the meantime and ensure that everything that was infected, attacked, or damaged is listed and taken care of so that no things out there can reinfect us or cause more problems. So, we really enjoy that feature.
The solution has helped reduce our organization's mean time to detect. It's much quicker than our old solution. It's reduced the response time from 24 hours down to 12 hours for the most part. That's nearly a 50% increase in the response time.
The solution has helped reduce our organization's mean time to remediate. It's good, and it works really well. We haven't had to use it too frequently, but the times we've tested it or the times we have had to enable it have been very quick and successful without too many issues behind it.
I would say Singularity Cloud Workload Security has helped free up SOC staff to work on other projects. I don't think we have any true measurements of it. However, I feel like they have more freedom to explore or work on projects as a whole versus having to chase down incidents like they did in the past.
Singularity Cloud Workload Security has improved our organization’s productivity by at least 50%.
If someone is comfortable with another solution, they can stay with it. However, the threat landscape changes so frequently and so fast that not having an up-to-date feature-packed product could be a detriment. Singularity Cloud Workload Security is a good product that provides such an environment for big and small customers.
We don't have a large Kubernetes environment. From what I have seen via Windows and Linux, we have not had any serious issues with Singularity Cloud Workload Security's interoperability with any of those solutions.
We haven't really used autoscaling as we don't want to scale it mostly for over-licensing our products. It has never been an issue. We just don't want it to grab onto something that it doesn't need to grab onto or implement itself in an environment that doesn't need it. We don't really use that, but we have tested it on a smaller scale, and it has scaled easily without too much issue.
I think the solution can help us when we need a significant innovation, a new product, or a new system being implemented. For the most part, it hasn't hindered anything currently in the works, so I see it as a plus to innovate in the future as needed.
Overall, I rate Singularity Cloud Workload Security a nine out of ten.