Our main use case for SentinelOne Singularity Cloud Security in our company is using the endpoint for the machine.
External reviews
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AI-driven protection has improved endpoint security and currently saves significant analyst time
What is our primary use case?
What is most valuable?
In my opinion, the best features of SentinelOne Singularity Cloud Security are the integration with AI capability and more powerful performance; this is the future.
I find these features the best for my organization because the feature protects the machine.
SentinelOne Singularity Cloud Security has impacted my company positively as it provides good protection for the company and for the services.
What needs improvement?
In my opinion, SentinelOne Singularity Cloud Security can be improved by acknowledging that it has a good future with good capability for integrating with AI capability; it increased the high speed and performance for taking action.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for one year.
What do I think about the stability of the solution?
SentinelOne Singularity Cloud Security has been very stable so far.
What do I think about the scalability of the solution?
My impression of SentinelOne Singularity Cloud Security's scalability is that it has high scalability and grows well.
How are customer service and support?
I would evaluate SentinelOne Singularity Cloud Security's customer service or technical support by giving them an eight.
I give them an eight because it is not quite exceeded to reach a ten.
For them to get a ten, I still do not have any notes to give them to improve their service.
Which solution did I use previously and why did I switch?
Before choosing SentinelOne Singularity Cloud Security, we evaluated other solutions and we are using Microsoft Defender.
The main differences between SentinelOne Singularity Cloud Security and Microsoft Defender, both pros and cons, are that SentinelOne Singularity Cloud Security has AI capability and is faster for performance and detection.
How was the initial setup?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pricing is good; it is not expensive, it is medium.
What about the implementation team?
I did not purchase SentinelOne Singularity Cloud Security through the AWS Marketplace.
What was our ROI?
I have not seen a return on my investment so far.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pricing is good; it is not expensive, it is medium.
Which other solutions did I evaluate?
Before choosing SentinelOne Singularity Cloud Security, we evaluated other solutions and we are using Microsoft Defender.
The main differences between SentinelOne Singularity Cloud Security and Microsoft Defender, both pros and cons, are that SentinelOne Singularity Cloud Security has AI capability and is faster for performance and detection.
What other advice do I have?
There has been no impact on reducing our MTTR until now.
I do use Purple AI for threat investigations.
Its impact on understanding the root causes of security incidents is good; it understood the root cause for security.
SentinelOne Singularity Cloud Security's runtime protection compares well to other solutions I have used in terms of adaptability to new and unknown threats, as SentinelOne Singularity Cloud Security is a stable solution.
I am not using the Offensive Security Engine feature.
The role of SentinelOne Singularity Cloud Security's Secret Scanning feature in tightening my company's cloud hygiene is that it is a good one; it is very heavy and not too much load from the endpoint.
We measure the time savings achieved through SentinelOne Singularity Cloud Security as a good achievement.
I save time for my security operations by using SentinelOne Singularity Cloud Security.
I have saved approximately one year of time. I gave this review an overall rating of eight.
Centralized security monitoring has improved visibility and unified cloud threat detection
What is our primary use case?
I use it myself, as I have not recommended it or implemented it to my customers.
We usually use it as an EDR, and the main function for SentinelOne Singularity Cloud Security is the logs, which is the main function for us.
We did not use it as an investigation tool, but SentinelOne Singularity Cloud Security is useful for investigations and to collect the logs, making it easy. I can say it is an easy dashboard for the logs.
Currently, 600 people are using it in my company.
We need three administrators to manage it.
I did not use the Purple AI for threat investigation.
I did not use the Offensive Security Engine, OSE feature.
I did not use any AI SPM, Security Posture Management for AI workloads.
I did not check for the advanced CIEM capabilities in SentinelOne Singularity Cloud Security.
I do not integrate it with third-party solutions.
How has it helped my organization?
SentinelOne Singularity Cloud Security has reduced confusion and silos within my organization.
What is most valuable?
The features I find most valuable in SentinelOne Singularity Cloud Security are the XDR and the integrations with other vendors.
From using it, I get more visibility for what happens on the end-user side.
The role of SentinelOne Singularity Cloud Security's secret scanning feature is important as it is used for normal scans based on the behavior of the user.
It is significant for my team to have built-in integrations that unify various aspects of cloud security, as it is easy and gives us more visibility.
The detection for the agent is great, which allows us to identify unexpected process behavior.
Measurement of time savings in terms of SecOps operations with SentinelOne Singularity Cloud Security is based on cloud management.
What needs improvement?
I do not see room for improvement in SentinelOne Singularity Cloud Security.
In the future, I would like to see the identity feature with two-factor authentication.
It would be good if they could add AI agents to support in analysis and management.
For how long have I used the solution?
I have been working with it for three and a half years.
What do I think about the scalability of the solution?
SentinelOne Singularity Cloud Security is stable and scalable.
How are customer service and support?
I would rate the technical support by SentinelOne as good, as when I create a ticket, it takes the normal process and I get the answer before the SLA, so there is no delay.
I would give their technical support nine out of ten.
Which solution did I use previously and why did I switch?
Before choosing SentinelOne Singularity Cloud Security, I evaluated CrowdStrike.
Before SentinelOne Singularity Cloud Security, I did not use anything similar as an EDR solution.
What was our ROI?
For the ROI, we are paying as a subscription, and we see the benefits from the security tools; it is useful for us.
What other advice do I have?
I might plan to increase usage in the future.
I find the price reasonable.
The unified platform experience is good for us, and the GUI for the application is easy and not complex.
SentinelOne Singularity Cloud Security's runtime protection operates 24/7.
It helps me deal with new and unknown threats through the behaviors.
There is nothing in play regarding SentinelOne Singularity Cloud Security integration with other security tools affecting my team's workflow.
In the future, I would like to see the identity feature with two-factor authentication.
I do not know about the product's popularity in my region, and I do not think they should promote it more.
I would give this product an overall rating of 8 out of 10.
Cloud posture has improved and security team gains instant visibility into misconfigurations
What is our primary use case?
I am currently using the cloud security posture management capabilities. We are managing multiple cloud platforms, including AWS, Azure, and GCP. I need a consolidated security posture management across all of my cloud platforms.
We are managing multiple cloud workload profiles. For example, someone has mistakenly configured 0.0.0.0 access, and some misconfiguration has occurred. I want to get that update immediately, otherwise people may use that flaw and attack us. This misconfiguration detection will help us in eliminating missed configurations or configurations that our people have mistakenly implemented. That is my major use case. Additionally, I will get the consolidated asset inventory. These three purposes are what I am using Cloud Security Posture Management for.
What is most valuable?
The offensive security particular solution works by going through logs and seeing the logs on everything. It will provide complete visibility related to false positive and true positive information. That provides more visibility on the technical front. For example, if you are creating a use case on a SIM and that particular use case is not matching your end-to-end information related to our environment, it will not throw the alert. If you implement the offensive security, it will straight away point out that particular issue in that incident because the alert was triggered by that event.
Secret scanning is our automated scanning. We do not want to do the manual effort, and we do not want to create any automation during production. The moment you do this, the secret scanning will work because it is runtime scanning.
What needs improvement?
Mean time to detection and mean time to respond is a critical aspect. Most of the incidents sometimes will not be detected if you are not configured properly. The MTTR is very important. That is the reason we have mentioned that to eliminate the misconfiguration part, we need Cloud Security Posture Management. Because if someone has created an account opening 0.0.0.0, and then someone has opened the 'all all' access in the cloud instance itself, then anybody can come and penetrate my cloud workload and destroy it. In that scenario, I want to get a proper, proactive approach. The moment someone has made a mistake, I have to immediately respond. Then only can I protect. To eliminate the manual mistake and misconfiguration, this particular tool does the immediate alert so that we can prevent our cloud workloads based on the priority and based on the alert triggers. We can eliminate the alerts and incidents.
There is one concern related to SentinelOne Singularity Cloud Security platform. They claim it as an AI-based integration that will provide runtime protection. The moment it comes to the runtime protection, if someone is using an existing tool, this particular tool does not scan because we need to achieve it. For example, I have a CrowdStrike EDR in my console, on my VM, I have it installed. This particular runtime also has to be protected. Most of the runtime protection has to be implemented in a proper manner. For that reason, we are doing the scanning on an immediate basis. The first time, this particular runtime protection is not working. For example, I am trying that for the first time, and it is not getting the protection part. It is not working. If I try that particular trial again, only after that is it getting one more runtime protection. It is detection, and then it is getting the protection also.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
What was our ROI?
What other advice do I have?
Centralized threat insight has improved frontline detection but support still needs faster, clearer help
What is our primary use case?
As a cyber security analyst, my main use case for SentinelOne Singularity Cloud Security is front line support. I use SentinelOne Singularity Cloud Security in my daily work for detection through our endpoints for any ingress on our clients.
What is most valuable?
The best features SentinelOne Singularity Cloud Security offers include the data lake where I can ingest data from all other applications that I use into one central location, making managing alerts much easier and more responsive.
SentinelOne Singularity Cloud Security has positively impacted our organization as it allows us to be more proactive on the alerts that we get and any threats that we receive. The data lake feature helps me day-to-day by ingesting all the information from Darktrace and Defender into one single point of reference, which makes it easier to locate information.
Being able to get information from one central source helps to streamline processes and security in my daily workflow.
What needs improvement?
I find the platform somewhat clunky at times, and SentinelOne Singularity Cloud Security does not always give me accurate data, which could also be due to fine tuning on our end.
SentinelOne Singularity Cloud Security needs to be more reliable for the information it is pulling, as I am not always confident that the data coming through is accurate and immediate. We have had a few issues with the configuration setup at our location, which will be resolved; however, some of the configurations have taken a long time to resolve, and the back and forth with support has been frustrating.
Regarding needed improvements, support can be more proactive, faster in responsiveness, and come back with workable solutions rather than just steering me back to online knowledge bases all the time.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for about 18 months.
What do I think about the stability of the solution?
SentinelOne Singularity Cloud Security appears to be stable at the moment.
What do I think about the scalability of the solution?
I am not really sure how the scalability of SentinelOne Singularity Cloud Security plays out in our current position.
How are customer service and support?
The customer support for SentinelOne Singularity Cloud Security is about a 5 out of 10, and I think they need to be more interactive with their clients rather than just steering clients back to knowledge bases.
SentinelOne Singularity Cloud Security's unified platform experience has helped streamline our security operations, as it has definitely allowed us to get more accurate information faster.
What other advice do I have?
For others looking into using SentinelOne Singularity Cloud Security, I would definitely recommend it as worth a look for your current environment to see whether it would have a place, and also compare it against other products out there.
My only other thought about SentinelOne Singularity Cloud Security is that support needs to be enhanced with their clients, requiring more interaction with their customer base rather than online pushing clients to knowledge bases all the time.
I gave this review a rating of 6 out of 10.
Cloud security has improved as I gain unified visibility and detect misconfigurations across platforms
What is our primary use case?
I have worked on two use cases for this product regarding its major purposes. One is that end-users want to check posts in their multi-cloud environment, where they have AWS, Azure, and Google Cloud. They were asking for multiple security checks based on compliances across each platform, as AWS has its own compliance checks and Azure has its own compliance checks, but they needed to verify if configurations comply with standards such as NIST or MITRE. That was the major concern for the team. They have many compliances because they were operating projects around the world, so they had to comply with GDPR, HIPAA, and CERT-In, and in Australia they also have some projects with additional compliance requirements. For that reason, they looked for this product, and I was able to analyze all their environments. I was able to integrate their AWS accounts, Azure accounts, and Google accounts to SentinelOne Singularity Cloud Security. I was able to showcase how it provides security ratings of each instance or each container. I was also able to showcase misconfigurations, such as instances where a particular configuration was given on a temporary basis but was not removed afterward. I was able to identify these issues and make them aware of them. I was also able to provide fixes and references to fixes using SentinelOne Singularity Cloud Security.
What is most valuable?
The biggest benefit of SentinelOne Singularity Cloud Security is that it has a good AI-based analytics engine that helps with the detection part by providing full visibility. I was able to see all the configurations that were made, all the permissions that were being given on IAM roles, user role-based access, and everything in SentinelOne Singularity Cloud Security on a granular basis and across multiple cloud environments.
From the customer and end-user point of view, they were able to have visibility throughout their cloud infrastructures, whether on AWS, Azure, or GCP. They were able to get complete visibility and identify the loopholes present in their cloud infrastructure solutions.
What needs improvement?
Regarding built-in integrations in the product, the integration part can be improved by having more third-party vendors because SentinelOne Singularity Cloud Security is much more focused on premium vendors and premium OEMs. Most customers will be using common platform vendors, but some will be using customized solutions or SMB-level customers may be utilizing custom or new vendors. If possible, they can improve their API integrations with all other platforms. To provide a small example, in the South or APEX region, SonicWall is one of the key players in providing network security, but SentinelOne Singularity Cloud Security does not have any integrations for SonicWall. Also, with Zoho, there is not much of an integration part that the end-user would expect.
The main improvement needed is the integration part with other third-party vendors. Also, they can support multiple platforms and provide support for multiple platforms in terms of features.
Response time can be improved because not all things are perfect in every product, whether CrowdStrike or Trend Micro. In some cases, I have felt that the response time could have been better. Regarding response to an attack or incident, in most cases, SentinelOne Singularity Cloud Security has helped me and has also provided a good reactive approach. Even if the endpoint gets compromised, there is rollback functionality. If it provides rollback, it would be able to provide the rollback functionality based on other platforms, such as Linux and Mac platforms. This would allow me to achieve something that no other competitive product is giving. Regarding response time, it can be improved.
For how long have I used the solution?
I have been working with SentinelOne Singularity Cloud Security for the past one and a half years.
How are customer service and support?
I would say support is excellent. I would give them a rating of 9.5 to 10 because they are providing prompt support, and in my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne. In the support part, they are doing a great job.
How was the initial setup?
It needs some time to install. For the complexity, I would give around six or seven on a scale of ten, where ten is more complex and zero is simple.
Which other solutions did I evaluate?
In some cases, SentinelOne Singularity Cloud Security is better than Trend Micro. In detection and visibility control, it is much better than both Trend Micro and Fortinet. Fortinet is just now evolving and has entered the market, but I do not see many references for this particular CNAPP solution.
What other advice do I have?
From the customer and end-user point of view, they were able to have visibility throughout their cloud infrastructures, whether on AWS, Azure, or GCP. They were able to get complete visibility and identify the loopholes present in their cloud infrastructure solutions. My overall rating for this product is eight out of ten.
Effortless to Use and Highly Intuitive
Comprehensive Cloud Security with Strong Visibility and Automation
Cloud risk visibility has improved security operations but onboarding still needs refinement
What is our primary use case?
SentinelOne Singularity Cloud Security was implemented across our multi-cloud infrastructure, with all of these infrastructures integrated into the platform. The solution pulled all accounts and subscriptions from AWS and Azure, providing a consolidated view of our entire infrastructure. Within those infrastructures, it ran agentless scanning and could identify any vulnerabilities, malware, or risks associated with our infrastructure resources.
SentinelOne Singularity Cloud Security was user-friendly and not difficult to understand in terms of how the application works. The integration process was pretty straightforward. We integrated with AWS, Azure, and Google, though integration with Google required significant workarounds involving Terraform. Once the integration was completed, the process became straightforward. The onboarding process for accounts was somewhat tedious, but apart from that aspect, everything was straightforward.
What is most valuable?
From a security operations perspective, SentinelOne Singularity Cloud Security played an important role. I work with the infrastructure team and closely work with the Infosec team, which is the primary security team. They relied on all the risks and alerts from the platform and worked on how to remediate them and determine whether patching was required. All remediation decisions were based on the initial visibility of any infrastructure risk provided by this application.
The secret scanning feature in SentinelOne Singularity Cloud Security is very important. When we create new accounts or onboard new accounts for any business unit, we gain visibility into what exactly that team is doing and what risks are associated with their activities. As a platform engineer, I work with multiple business units who want to work on Kubernetes or Docker solutions in test environments or sandboxes. When we create an account for a business unit without segmentation around what connects to what, SentinelOne Singularity Cloud Security runs scanning and provides visibility. For example, if a developer creates a vulnerable Jenkins instance, the SOC team and I get a better view of the risks associated with instances that the developer team is working on, even though the developers themselves may not be aware of those risks.
What needs improvement?
Drift detection with respect to infrastructure code is important. When somebody makes changes to infrastructure code, it creates a drift and lets you know what changes have been made at the infrastructure level.
The first downside of SentinelOne Singularity Cloud Security was the onboarding process, which was very challenging and took a lot of time. We faced many challenges around onboarding accounts. However, once we got past that initial phase, everything became pretty straightforward and we did not have any issues.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
The speed of opening a ticket with SentinelOne Singularity Cloud Security support is good. However, there were some cases where getting a support agent on a call was a little difficult.
Which solution did I use previously and why did I switch?
The company went with Prisma because within multiple operating companies, there is a significant footprint of Palo Alto devices for firewalls and endpoint firewalls on-premise. Since Prisma is also a Palo Alto product, it integrates natively with their existing applications. SentinelOne Singularity Cloud Security operated through the cloud, while Prisma also provides risk assessment for on-premise devices, which is an additional capability. This is the reason why Prisma is preferred currently.
How was the initial setup?
What other advice do I have?
Effortless Threat Detection and Unified Security with Excellent Support
2.It provides real-time visibility into workloads and containers, automatically isolates threats, and remediates issues without manual intervention.
3.Singularity Cloud Security offers unified visibility across endpoints, workloads, and containers from a single console.
4. Management handling is very easy.
5. Easy to implement the agent on the endoints.
6. Customer support is excellent.
2.Alert tuning and policy fine-tuning take some time to get right.
3.ometimes the agent deployment in cloud-native environments requires additional manual steps, especially across Kubernetes clusters.
Powerful Cloud Security with a Steep Learning Curve
It finds real security risks (keys leak) not just alerts by analyzing how attackers could exploit systems.
It supports multi-cloud environments like AWS, Azure, and GCP in one dashboard.
It also scans CI/CD pipelines and IaC to catch issues early before deployment.
It may show some false alerts that need tuning. The platform can feel heavy and expensive for smaller teams. The dashboard and UI could be more user friendly in some areas.