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    Arka Sarkar

Cloud backbone has unified multi-environment connectivity and simplifies firewall deployment

  • March 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

There are many examples of Alkira Cloud Services Exchange (CSX) being used effectively. Alkira Cloud Services Exchange (CSX) accelerated one of our project migrations of on-premises applications to the cloud by eliminating complex manual infrastructure setups. It helped our organization insert next-generation firewalls such as Palo Alto, Fortinet, and Cisco into the network path in just a few clicks for consistent traffic inspection. We received multiple positive customer feedbacks for using this solution. Network segmentation was one of the key roles of using Alkira Cloud Services Exchange (CSX).

What is most valuable?

Alkira Cloud Services Exchange (CSX) is being used in our organization for a global backbone to securely connect users in cloud environments such as Azure and GCP. We use the legacy cloud networking with drag and drop on-demand capabilities. We connect different public clouds together, and it provides high speed and low latency. Hybrid connectivity has improved significantly after using this solution. Firewall insertion is also being used due to this platform.

Alkira Cloud Services Exchange (CSX) offers numerous best features. Some key features include requiring no hardware to buy, no agents to install, or software to manage. It provides a visual point-and-click interface to design, provision, and manage the entire network. It features distributed virtual points of presence with a full routing stack that act as regional hubs. It also enables seamless connection between disparate public clouds, on-premises data centers, and SD-WAN fabrics.

The integral network service is the main feature of Alkira Cloud Services Exchange (CSX) that attracts me most because the on-demand insertion of next-generation firewalls from leading vendors such as Cisco and Check Point, along with load balancers and other services, has improved operations significantly in our organization. End-to-end segmentation is also a valuable aspect.

The unified visual canvas that allows designing and deploying network topologies using an intuitive point-and-click interface is the best part of Alkira Cloud Services Exchange (CSX). The abstraction of complexity is also one of the main points.

What needs improvement?

While Alkira Cloud Services Exchange (CSX) is offering visibility to integrity, more proactive AI-driven troubleshooting can further reduce the time spent on day-to-day operations by predicting congestion or security anomalies before they impact the network. Enhanced cross-transparency and FinOps would also be beneficial. While Alkira is offering cloud insights to manage costs, expanding granular cost modeling to predict the expense of adding new cloud regions or changing routing paths before they are implemented would help enterprises better manage multi-cloud spending.

For how long have I used the solution?

I have been using Alkira Cloud Services Exchange (CSX) for around four years.

What do I think about the stability of the solution?

Alkira Cloud Services Exchange (CSX) seems very stable and operates very fine.

What do I think about the scalability of the solution?

For scalability, it is fine, but customer support can be better.

How are customer service and support?

In terms of pricing and licensing, it is fine, but customer support can be improved. I do not have much positive and much negative experience with customer service. I would characterize my experience as middle-ground. Customer support can be improved.

Which solution did I use previously and why did I switch?

I did not evaluate many alternative solutions because Alkira Cloud Services Exchange (CSX) was recommended to us, so we opted for this.

How was the initial setup?

Alkira Cloud Services Exchange (CSX) was implemented from scratch for our organization.

What was our ROI?

Approximately 20% to 30% of workload has been managed, and in terms of time being saved, around a 20% decrease has been achieved. In terms of employees needed, the ratio has decreased. Previously, for workload management in some projects we needed 10 people, but now it is seven people. A 20% to 30% workforce reduction has occurred after using this solution.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing, it is fine, but customer support can be better.

What other advice do I have?

Use Alkira Cloud Services Exchange (CSX) for some time, and you will see the difference, then you will start using it for the long run.


    John L.

Alkira Cloud Networking: An Easy to Use and Manage Network Optimization Software

  • January 29, 2024
  • Review provided by G2

What do you like best about the product?
Alkira Cloud Networking boasts an intuitive graphical interface that abstracts the complexities related to networking tasks. While its agility enables instant setup of network configurations, it's also easy to make modifications on the go. Besides active visibility, there are full-fledged analytics and monitoring tools available to provide conscious management.
What do you dislike about the product?
Steep learning curve for novices in advanced networking concepts. Some features are hardly documented and this leads to underutilization as the more powerful parts shadow them. Very few third-party integrations coupled with challenges of organizations that have a superb toolset might be limited.
What problems is the product solving and how is that benefiting you?
Alkira Cloud Networking met the requirement for network infrastructures which are scalable and flexible as well. The platform simplifies configuration to reduce any kind of bottlenecks that could be present during deployment. The tools which analyzed automatically help in improving the performance of the network with downtime being kept at a minimum level along with an improved rate of reliability.


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