Agentforce Service
Salesforce, Inc.External reviews
7,117 reviews
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Pretty good and company standard
What do you like best about the product?
I have used it at various sales and costumer service jobs in the past, is really user friendly and easy to pick up.
What do you dislike about the product?
Small bug glitches, cannot recall specific instances.
What problems is the product solving and how is that benefiting you?
Capturing costumer orders quickly and accurately.
Review of Salesforce Customer Portal
What do you like best about the product?
Collaborative portals and social discussion forums are best in class with Salesforce.
SalesForce is best in class when it comes to CRM and its capabilities. Several systems integrate with Salesforce. In our organization, we have integrated SalesForce with Celigo, NetSuite, TSheets, Box, SImpplr Intranet and Microsoft Outlook.
SalesForce is best in class when it comes to CRM and its capabilities. Several systems integrate with Salesforce. In our organization, we have integrated SalesForce with Celigo, NetSuite, TSheets, Box, SImpplr Intranet and Microsoft Outlook.
What do you dislike about the product?
Would be nice if there were nice training vidoes around it. There is really nothing else to not like. They did a great job. Creating reports and Dashboards could have been a little easier. I am sure they are working on some advanced training tools for this.
What problems is the product solving and how is that benefiting you?
System and people collaboration, system integration. SalesForce is our system of record and we are pleased with SalesForce. Its a great product.
Recommendations to others considering the product:
Great Product, glad we went live with it.
My advice to other users looking to use SalesForce is "GO for it, you really cannot go wrong with this tool"
It is an open CRM which can connect to pretty much anything. The workflow and functionality is simply awesome!
My advice to other users looking to use SalesForce is "GO for it, you really cannot go wrong with this tool"
It is an open CRM which can connect to pretty much anything. The workflow and functionality is simply awesome!
Sales force works efficiently
What do you like best about the product?
I like how I can search for all open cases
What do you dislike about the product?
Sometimes it's hard to navigate in the website especially when I'm on the phone and I don't have that much time to fill in all of the information. I wish there was an automatic fill in extension that help speed the process.
What problems is the product solving and how is that benefiting you?
I help people get information about their shipments, and solve problems they faced with their shipments. Sales force really helps us record every case.
Salesforce
What do you like best about the product?
It's useful for my company some errands have various organizations.
What do you dislike about the product?
Too many tabs. Hard to run reports at times. Not user-friendly.
What problems is the product solving and how is that benefiting you?
Managing SLA
Safelforce for start ups
What do you like best about the product?
How many different views and all the information about each person in it
What do you dislike about the product?
How confusing navigating the website is.
What problems is the product solving and how is that benefiting you?
Being about to run audits
Salesforce Service Cloud
What do you like best about the product?
I like that it allows us to all collectively come together as a team in one software setting and communicate for sales and training.
What do you dislike about the product?
I do noy like that there seems to be a lot of kickback and lagging but I am not sure that is all a software issue, it could be a network issue as well.
What problems is the product solving and how is that benefiting you?
I can say that using the software has allowed us to effectively reach our sales a lot faster because we are more organized.
Recommendations to others considering the product:
I think it is a nice software and it is effective. I would recommend it for companies who have many positions and many employees.
Great tool
What do you like best about the product?
There is so much you can do with this software. Great tool for business.
What do you dislike about the product?
Data.com is outdated and a lot of the information is innacurate for sourcing leads.
What problems is the product solving and how is that benefiting you?
Sourcing leads, keeping a record of calls made and communication with clients.
Recommendations to others considering the product:
Best product on the market.
I haven't had better experience
What do you like best about the product?
Salesforce helps keep track of the complaints we receive and organize them
What do you dislike about the product?
There isn't anything that i dislike about the product.
What problems is the product solving and how is that benefiting you?
All the customer facing issues are addressed and recognized
Great software
What do you like best about the product?
Easy to use. The amout of time we save on manpower is worth the price.
What do you dislike about the product?
It is very easy to navigate but sometime the programming is slow.
What problems is the product solving and how is that benefiting you?
Great Benefits
Recommendations to others considering the product:
Yes
A Necessary Evil
What do you like best about the product?
It is a great way to store information in a way that helps across teams. I am able to see what sales is doing, what emails have been sent, what is in the pipeline, and so on.
What do you dislike about the product?
Duplicate accounts, is NEVER updated, very difficult to pull reports.
What problems is the product solving and how is that benefiting you?
As a SAas company, we need to manage customers from POS tohrough onboarding, to engagment, and then through renewal.
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