Agentforce Service
Salesforce, Inc.External reviews
7,117 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce
What do you like best about the product?
Sales force creates a community for my job to bridge the gap between teams to allow for collaboration.
What do you dislike about the product?
There is nothing I dislike so far. Still actively using the tool.
What problems is the product solving and how is that benefiting you?
The storage of company wide documents for easy retrieval.
Salesforce
What do you like best about the product?
Good OS I think its one of the best of its kind
What do you dislike about the product?
I dont think there is anything I dislike.
What problems is the product solving and how is that benefiting you?
Its great at keeping track of leads contacts and follow up tasks
Easy to use
What do you like best about the product?
I enjoy the ease of use of the salesforce system. The design is modern and appealing.
What do you dislike about the product?
I dislike how many tabs and clicks are required to navigate around.
What problems is the product solving and how is that benefiting you?
We are trying to solve customization issues.
Great Overall Experience
What do you like best about the product?
I use this daily to interact with customers and the idea of having all the necessary information available at my fingertips is great.
What do you dislike about the product?
Adding fields and features can take some time and efforts.
What problems is the product solving and how is that benefiting you?
Data all in one spot
Great
What do you like best about the product?
We use this to keep track of coachings.
What do you dislike about the product?
There’s are a few glitches sometimes.
What problems is the product solving and how is that benefiting you?
Coaching
Salesforce
What do you like best about the product?
Inputting info on cx contact info for sales lead
What do you dislike about the product?
the glitches that it does when putting in contact info
What problems is the product solving and how is that benefiting you?
keeping up with cx info
Recommendations to others considering the product:
Go through the process carefully because you can mistakenly input the wrong info
An all-in-one source for customer information
What do you like best about the product?
Easier to associate customer information and make or add changes.
What do you dislike about the product?
The format could be more simplified. There are too many information in a single page that are not needed.
What problems is the product solving and how is that benefiting you?
Creating and modifying client information.
Recommendations to others considering the product:
Use a more simplified formats.
Oracle for consolidating networks
What do you like best about the product?
Being able to combine multiple communication channels into one
What do you dislike about the product?
Growing pains with the learning of a new software product
What problems is the product solving and how is that benefiting you?
Being able to schedule resources appropriately and effectively
Sales force service cloud is great
What do you like best about the product?
We like most about salesforce service cloud for its availability
What do you dislike about the product?
It can be improved to add more features to support tips
What problems is the product solving and how is that benefiting you?
We used to manage our sales accounts
Good for business
What do you like best about the product?
It is easy to use. Detailed categories, lightweight secure and fast.
What do you dislike about the product?
Unable to edit roles for specific set of people.
What problems is the product solving and how is that benefiting you?
I work at a business which switched over to Salesforce as it is fast lightweight, easy to understand and use features
Recommendations to others considering the product:
Yes
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