Agentforce Service
Salesforce, Inc.External reviews
7,117 reviews
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The best inside sales for college admissions and recruitment
What do you like best about the product?
Salesforce Improves Student Data Quality & Recruitment Paperwork Management – One of the core functions of all CRMs is data management about student admissions. It has a host of easy-to-use options to input and manage student applications to financial aid data. Adding, removing, updating and sharing student data with other academic departments is simple.
What do you dislike about the product?
There is nothing that I have found to be an issue in the past nor current.
What problems is the product solving and how is that benefiting you?
Salesforce has helped acquire new students for the next enrollment period – For a college campus to grow it must continually increase its student body base. Salesforce makes this possible by providing useful, informative admissions reports and transcript data about current students and by facilitating new student and alumni program starts.
Recommendations to others considering the product:
I do not happen to have any current recommendations since being a consumer in the inside sales industry.
Good experience
What do you like best about the product?
Very very easy way to have a bunch of different information and platforms in one. Able to access everything. One of my favorite softwares I’ve ever used
What do you dislike about the product?
There were times when sales force would crash and it took a while for it to come back up
What problems is the product solving and how is that benefiting you?
All business uses- recruiting, leads, interviews, resumes, etc
Alalysis made very easy
What do you like best about the product?
We are using the light weight application from the Sales force previously we used the Siebel but now we got rid of that and now using the Sales Force application to analyze the customer data and this is very fast and highly reliable since the application it self is a cloud based one.
What do you dislike about the product?
I liked the fastness of the Application..
What problems is the product solving and how is that benefiting you?
Currently there is a vendor and he is still explaining about the product. Once it is installed we can get to know what are the business problems we like to solve
Recommendations to others considering the product:
I would like to recommend for other customers who are trying to run their solutions very fast..
Love how organized I am now
What do you like best about the product?
I love how I can see all that is going on with my work and deals. Its easy for me to report on deals I have going. I love it I am alos able to get complex with deals and make sure I am on top of my work.
What do you dislike about the product?
Honestly I wish I new more of it. I wish it had more training then I have had.
What problems is the product solving and how is that benefiting you?
We are able to solve the issue of not having a record for our clients. Now its all centralized and easy to access.
Recommendations to others considering the product:
Be ready to be a sales force snob and love it!
Great Platform with Powerful Features
What do you like best about the product?
The ability to customize data -- from emails, newsletters and other deliverables we send. The ability to segregate contacts, lists and special notes also make it especially easy for our team to track key aspects of the process.
What do you dislike about the product?
The learning curve is a bit steep; it takes definite man hours to learn the process, ins and outs and to ensure you're using the features correctly. Our staff had training but needed additional training and I've found that not everyone in the organization is using it in the same manner, which can make working off of other's info. confusing at times.
What problems is the product solving and how is that benefiting you?
It's helped us to see our clients/customers/donors and really track their involvement and interaction with our organization.
Recommendations to others considering the product:
Purchase the training!
Exceptional Capabilities, for any Business Size
What do you like best about the product?
I liked this products functionality. From start to finish, whether it was inputting new data or refreshing my memory on a past, previous, or new account - I can trust Salesforce Customer Self-Service portal.
What do you dislike about the product?
I don't dislike anything about Salesforce Customer Self-Service Portal, all of its functionalities work beautifully.
What problems is the product solving and how is that benefiting you?
Organizing customer data and information. Salesforce Customer Self-Service has helped businesses I've worked become smoother and more efficient.
Salesforce Customer self-service
What do you like best about the product?
The documentation provided by them is very self sufficient and help beginner to easily use the product
What do you dislike about the product?
The performance is a bit slow and the ui interface should be improvised
What problems is the product solving and how is that benefiting you?
getting to know it
Salesforce review
What do you like best about the product?
I love this software! For my company we use it to input all client data including date of birth financial account information task and opportunities. For anyone in sales it is a great way to keep track of client interaction.
What do you dislike about the product?
I don’t like how it has bugs sometimes. I have had to call many times due to lagging and software updates. They tend to do updates during the day when we are working instead of overnight
What problems is the product solving and how is that benefiting you?
Business continuity is a huge problem being solved as well as all data being in one spot for the client.
Allow your customers to get the answers they need anytime
What do you like best about the product?
We were able to create a customized portal that our customer's use to place orders and update their billing information automatically.
What do you dislike about the product?
We had a minor issue once when we tried to merge two contacts together. The contact was not available to view temporarily after it was merged.
What problems is the product solving and how is that benefiting you?
The ability to have a fully customized, self service portal saved our customer service agents a lot of time.
the best CRM software
What do you like best about the product?
the idea that its a very smooth loading program with all my info wherever you are, and it can be linked back to our onsite data, and updating locations to links is done once and it populates across the whole site and company
What do you dislike about the product?
the programming is a curve to learn as its its own language visual force, its almost like visual studio but it does have a learning curve involved, but once you know it and get the grip of it its a breeze
What problems is the product solving and how is that benefiting you?
we needed something that everyone onsite and offsite should have easy access, in the past we had everything scattered across different platforms as everyone used whats easy for them, but now all is centrally managed and its secure who has access to what data
Recommendations to others considering the product:
make sure to negotiate before hand everything that is included and sign up for the longest contract possible for the biggest discount as you are gonna love it and you want to get the best deal possible
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