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AI For Work

Kore.ai

Reviews from AWS customer

4 AWS reviews

External reviews

473 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Seamless Integration

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Seamless Integration,User-Friendly Interface,Ease of Implementation
What do you dislike about the product?
Limited Documentation,Lot of Buffering in platform while performing any task
What problems is the product solving and how is that benefiting you?
Kore.ai offers intelligent chatbots and virtual assistants that provide instant responses to customer queries.


    Information Technology and Services

Kore AI Training and Platform Review

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
Simple and interactive UI.Easy to build and implement different features.
What do you dislike about the product?
Need to add more conditional optoions and would be helpuful if the feature description could be just hovered over to see the feature details instead of going through the documentation.
What problems is the product solving and how is that benefiting you?
Providing answers to various end user queries through approximate to accurate answers.


    Pharmaceuticals

Good

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
Kore.ai XO Platform stands out for its seamless integration, user-friendly interface, advanced automation, comprehensive analytics, and scalability, making it a valuable asset for modern businesses looking to optimize collaboration and productivity."
What do you dislike about the product?
Sometimes platform was very slow, this might be due to the sandbox environment, guess it will be good enough in production environment.
What problems is the product solving and how is that benefiting you?
Helps me in building chat bots.


    Sai Rohith P.

Amazing

  • April 22, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy and intuitive it is to use the XO platform.
What do you dislike about the product?
There are some bugs and glitches I found in the plaform sometimes, also the model takes too much time to train sometimes, I would really like this to get better with time.
What problems is the product solving and how is that benefiting you?
I'm just learning as my organization wants me to get certified in it so as to work on multiple projects they can get me.


    Juan S.

Complete Conversational AI platform

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
Kore.ai is a comprehensive enterprise-grade conversational AI platform to support customer engagement activities like sales and customer support. Moreover, it also supports employee experience. The platform is fully customizable and is powered by 3 Ai engines to support all conversational needs. The software development lifecycle is fully supported with batch testing capabilities. Has lots of native integrations to channels and enterprise applications.
What do you dislike about the product?
Given the breath of the platform, it may become a bit difficult to use and implement.
What problems is the product solving and how is that benefiting you?
I am running a Company that sells and implements Kore.ai.


    Sravan Kumar K.

Very good experience working on XO platform

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
Drag and drop modules and having multiple options for adding nodes.
What do you dislike about the product?
I haven't faced any issues while working on the XO Platform.
What problems is the product solving and how is that benefiting you?
Having drag and drop modules helps in saving a lot of time.


    Rahul D.

I will Suggest the Kore AI to colleague strongly.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like to create chat bot and its very useful
What do you dislike about the product?
Nothing, I like all the things about Kore AI
What problems is the product solving and how is that benefiting you?
Kore AI solving and reduce the manpower to do support manually and its incresse the productivity and reduce the cost


    Computer Software

Good Platform

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use develop, implement chatbots on koreai
What do you dislike about the product?
Dark them missing : Being a developer habitual of using dark theme IDEs, i find little difficult to develop in light them
What problems is the product solving and how is that benefiting you?
Solving probelms related to customer support and implementating chatbots in such areas,
Easy alternatives to develop chatbots


    Ankita R.

Kore.ai best platform for Chatbot

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration of chatbots.
Easy to use.
What do you dislike about the product?
UI can be more easier to understand for beginner.
What problems is the product solving and how is that benefiting you?
Easy to integrate chatbot.
Anyone can learn


    Lalitha Sravya V.

Both basic training and advance training were very useful

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to build a chatbot even for a beginner.
What do you dislike about the product?
Had to copy paste every prompt manually when we need chatbot in other language.
What problems is the product solving and how is that benefiting you?
It is making the task of queries and simple task easier for employees.