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AI For Work

Kore.ai

Reviews from AWS customer

4 AWS reviews

External reviews

473 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marlene S.

Very friendly platform to create chatbots

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
It gives you access to create and publish your chat bot by creating it from the platform, you can test and learn. They have a community that has been growing, where there are some frequently asked questions that can be consulted.
What do you dislike about the product?
Sometimes you can get lost in the documentation because there is a lot of it.
What problems is the product solving and how is that benefiting you?
It allows you to create conversations in a simple way, as it is low code it allows you to focus more on solving the rest of the technical problems and Kore takes care of the conversational part.


    Retail

Training is good and helpful

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
I Like having entire planning, development, testing and publishing as sequence in tool, which helped to go in order.
What do you dislike about the product?
Kore.ai has few bugs in developing dialog tasks.
What problems is the product solving and how is that benefiting you?
It will help in assisting support engineers.


    Computer Software

Koreai review

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
user friendly UI which saves lot or time
What do you dislike about the product?
Seems like I experienced performnce issue, where my bot build was getting stuck very often
What problems is the product solving and how is that benefiting you?
Virtual assistance via chat or voice


    shyamala s.

Kore ai platform usage review

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Good platform for building Conversional bot , with minimal coding and , very good platform support
What do you dislike about the product?
some where need more code suggestions , need more examples by provideing documentaion is good
What problems is the product solving and how is that benefiting you?
building bot very quick and minimal coding


    Vinay G.

Good

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Kore.ai specializes in conversational AI and It supports integration across various communication channels
What do you dislike about the product?
I don't have personal opinions or preferences
What problems is the product solving and how is that benefiting you?
Kore.AI can provide 24/7 customer support through chatbots, reducing response times and improving customer satisfaction


    Gangesh K.

Kore.ai training for basic and advanced

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
All the video sessions and the rich context in the documents helped me to learn the bot building experience faster.The trainer was also so helpful and polite.
What do you dislike about the product?
free credits expiry in your new account after sign up for bot building.
What problems is the product solving and how is that benefiting you?
the basic support for the business and give you the primary assistance


    Rakesh R.

Best AI platform

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and develop with less code and easy to understand in developing side
What do you dislike about the product?
Most of the integration using third-party may be its not secure at all.
What problems is the product solving and how is that benefiting you?
I used to build bots with integrating channels.


    Banking

Very well designed Low Code AI platform

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Best part of Kore.AI is its product. An intelligent product
What do you dislike about the product?
No dislikes as I havent observed anything so far.
What problems is the product solving and how is that benefiting you?
The best part for Kore.AI is all about its Low Code XO platform. Its a great tool for people like Business Analysts in the industry who can design the Chatbots based on their requirements.
Its built in functions help the designers to create an application.
Builtin Integrations will help the bot builder / developer to integrate faster. Also the inbuilt DB creation help in temporary storage.

Overall the product is well thought, designed and developed


    Abbas H.

It was overall a good and unique experience.

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
It is very simple and easy to use even a person with no coding knowlede can able to build a bots with having some logics. this plateform is well developed.
What do you dislike about the product?
many a times the site won't respond correctly its getting lag which i think might be due the traffics. which I think should be fixed.
What problems is the product solving and how is that benefiting you?
It will make initial talk with customer eaiser without having a deidcated perosn for chat supports this chat bots can easily handle the basic talk.


    Vinayagam T.

Excellent and much needed Platform in the current AI era

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Robust and excellent XO Platform.. Very user friendly and lot of functionality being incorporated for different level of users like Developers, Managers, C-Ma nagers etc. There are mnay in built dashboards exclactly depicit various Metrics at different level.
What do you dislike about the product?
As such nothing and most of functionlity working well.. Still as a developer i could find few bugs, but am sure it will be corrected in upcoming releases
What problems is the product solving and how is that benefiting you?
As a developer started learning to build the IVA Bot in XO Platform