AI For Work
Kore.aiExternal reviews
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agile and efficient platform
What do you like best about the product?
agile and efficient platform to create virtual assistants regardless of the theme
What do you dislike about the product?
absence of language translation, the platform is required to be in the programmers' language for a better work experience
What problems is the product solving and how is that benefiting you?
improvement of customer service in Latin American banking for customer self-service
The training was really nice to pik it up all the about kore.ai make it easily for me.
What do you like best about the product?
I like in the kore its so easy too use and easy to implement better fetures in this to support there customers frequently use easly to integrate the things on plaeforms.
What do you dislike about the product?
on the kore all the functions was really nice and adptable and high customer support and productivity is more so for me its so good thing and nothing i have to dislike in this.
What problems is the product solving and how is that benefiting you?
its fast plate form and low code
Good
What do you like best about the product?
Natural Language Processing (NLP): Kore.ai leverages NLP capabilities to understand and interpret user input, enabling more natural and context-aware conversations.
Multi-Channel Support: The platform supports deployment across multiple channels, such as websites, mobile apps, messaging platforms, and more, providing flexibility in reaching users.
Multi-Channel Support: The platform supports deployment across multiple channels, such as websites, mobile apps, messaging platforms, and more, providing flexibility in reaching users.
What do you dislike about the product?
Customization Complexity: Depending on the level of customization required, users might encounter challenges in tailoring the chatbot to meet specific business requirements. This could be related to the complexity of scripting or configuring conversational flows.
What problems is the product solving and how is that benefiting you?
Improved Customer Engagement: Kore.ai helps businesses enhance customer engagement by providing a conversational interface. This allows users to interact with systems and services in a more natural and intuitive way, leading to improved user satisfaction.
Efficient Task Automation: Conversational AI platforms enable businesses to automate routine tasks and processes. This can result in increased operational efficiency, cost savings, and the ability to redirect human resources to more complex and strategic activities.
Efficient Task Automation: Conversational AI platforms enable businesses to automate routine tasks and processes. This can result in increased operational efficiency, cost savings, and the ability to redirect human resources to more complex and strategic activities.
This is exciting stuff, I urge anyone who needs help with a call-center to take a look at Kore AI.
What do you like best about the product?
The call center solution has changed how we work, made us more efficent. It's like night and day. Our reps are happier, and m,ore importantly so are our clients. It makes brining up information "and" suggestions that are spot on. It is also very easy to use, and since they help with Customer Support, their Customer Support is excellent, and it was very easy to integrate into our system solution.
What do you dislike about the product?
Price, not surprising. Minor, and I mean very minor bugs, which do get fixedm and sometimes quicker than I thought would be the case.
What problems is the product solving and how is that benefiting you?
Kore.ai has been a game-changer for our call center operations, significantly enhancing efficiency and overall customer experience. The platform's intuitive design and powerful automation capabilities streamlined our processes, allowing agents to focus on high-value interactions. Our Net Promoter Score (NPS) witnessed a notable uptick since implementing Kore.ai, showcasing the positive impact on customer satisfaction. The automation features have not only expedited issue resolution but also contributed to a substantial increase in revenue. The platform's versatility and adaptability to our specific needs have made it an indispensable tool in elevating our call center's performance and delivering tangible business results.
Riview on Kore.ai
What do you like best about the product?
Kore.AI is the best platform which helps people to develop the chatbot and virtual assistents it is no code and low code platform where we can create chatbot easily. and the best part is they make us learn by giving training to us and helps to understand the concepts that how to build and test the bot which helps me to get best human friendly bot.
What do you dislike about the product?
I don't have any kinds which is dislikes but going on advance levels we need to explore lot of things to build UI and all as we like or business need this is not dislikes but it's kind of thin where we need to enhance ourselves
What problems is the product solving and how is that benefiting you?
The problem that Kore.AI sloves is it helps user to make things easy by example I say and explain how it works
I have created atravel assistent where traveller can book a flight in the mean time he can also book cab to make fast so thatall will be on same place this can be done on app too but Here in Bot we feel an human intraction and make things quick but using NLP we can add multiple words for single thing
The best to create the Bot,The great it performs
I have created atravel assistent where traveller can book a flight in the mean time he can also book cab to make fast so thatall will be on same place this can be done on app too but Here in Bot we feel an human intraction and make things quick but using NLP we can add multiple words for single thing
The best to create the Bot,The great it performs
Best Overall chat platform to learn and build enterprise chatbot solutions
What do you like best about the product?
Kore.ai hits the right boxes in a lot of areas:
1. Ease of use: A person with no coding experience can use the solutions offered by Kore.ai with ease and develop complex transactions. It alos offers one click deploy feature whenre the bot becomes available in multiple channels at once.
2. Learning Courses and Documentation: The courses and training offered by Kore.ai are top notch. They encapsulate a wide variety of topics in a easy to understand format. The webinars and sessions conducted by Kore professionals is also very good.
1. Ease of use: A person with no coding experience can use the solutions offered by Kore.ai with ease and develop complex transactions. It alos offers one click deploy feature whenre the bot becomes available in multiple channels at once.
2. Learning Courses and Documentation: The courses and training offered by Kore.ai are top notch. They encapsulate a wide variety of topics in a easy to understand format. The webinars and sessions conducted by Kore professionals is also very good.
What do you dislike about the product?
Nothing much to say here. Hopefully the documentations on Git Hub becomes much better.
What problems is the product solving and how is that benefiting you?
It helps provide a one stop solution for access to all enterpise applications. This has helped use keep the employees engaged and imporve our ability to support them quickly and efficiently.
Great Tool
What do you like best about the product?
Ease of Use, Features, Great Tool to add to my arsenal.
What do you dislike about the product?
The documentation seems a little bit old
What problems is the product solving and how is that benefiting you?
bot builder ease of use
Koreai
What do you like best about the product?
PS team is giving lot of time is resolving the issues.
What do you dislike about the product?
Smartassit is not so good, needs a lot of bugs fixing
What problems is the product solving and how is that benefiting you?
its helping in automating the agent transfer process for the enterprise client
Good
What do you like best about the product?
The best part is that there are lot of in built tools to build a chatbot
What do you dislike about the product?
Sometimes users suddenly logged out from the page, some services are not working properly.
What problems is the product solving and how is that benefiting you?
As we know AI is growing very fast so, using that developing chatbots will give a good user experience in shorter period of time.
A very useful and enriching experience
What do you like best about the product?
The integrations it allows and how intuitive the tool is.
What do you dislike about the product?
Maybe you should improve the stability of the admin, since at times it crashes or does not save changes.
What problems is the product solving and how is that benefiting you?
customer support
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