AI For Work
Kore.aiExternal reviews
473 reviews
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Great session, except that it felt a little rushed and congested, as each session very long.
What do you like best about the product?
Great platform to build chatbots even for non-developers
What do you dislike about the product?
Sometimes the website does not load properly and bot does not get updated even after refreshing the page
What problems is the product solving and how is that benefiting you?
Customer experience optimization
Features and implementations as per requirement are great
What do you like best about the product?
Chat Automation is very well featured. Advanced artifacts are good.
What do you dislike about the product?
More updates in properties for implementation
What problems is the product solving and how is that benefiting you?
Business process for conversations
Conversation AI- KORE.AI Experience
What do you like best about the product?
Platform experience, easy to use and deploy
What do you dislike about the product?
platform response time, and will be down sometimes
What problems is the product solving and how is that benefiting you?
to build the chatbots easily
Good platform
What do you like best about the product?
All thing are helpful like training ,customer support , good development tool.
What do you dislike about the product?
As per my experience all things ate good.
What problems is the product solving and how is that benefiting you?
All type of problems handled.good learning
This is a new experience, walking through the arena of artificial intelligence with Kore.ai.
What do you like best about the product?
The user interface (UI), features, and user experience of the Kore.ai dashboard are new and refreshing. As a developer, I can relate to the efforts behind the exceptional design of Kore.ai's dashboard.
What do you dislike about the product?
Obviously, there might be some resistance to change from users accustomed to the legacy dashboard. However, I believe that people will gradually relate to and become accustomed to the new dashboard.
What problems is the product solving and how is that benefiting you?
Kore.ai chatbots have made customer interaction easy.
Overall a good experience
What do you like best about the product?
Low code no code platform to built conversational experience on digital and voice channels
What do you dislike about the product?
multiple different products that have different technical usage, and hence confusing for users who are learning.
What problems is the product solving and how is that benefiting you?
automate day to day tasks, that reduces the agent churn
Seemless Integration and Intuitive Flow Design
What do you like best about the product?
Kore.ai has truly impressed me with its seamless integration capabilities and intuitive conversational flow. The platform excels in effortlessly connecting with various channels, allowing our chatbots to engage users across websites and messaging platforms seamlessly. The integration options are robust, ensuring that our virtual assistants can reach users wherever they are, providing a consistent and user-friendly experience. The ease of integration has undoubtedly saved us valuable time and resources while expanding our reach effectively.
What do you dislike about the product?
While Kore.ai offers a powerful suite of features, there is a slight learning curve when it comes to leveraging the more advanced functionalities. For users looking to explore the platform's full potential, delving into the intricacies of some advanced features may initially seem a bit challenging. However, it's worth noting that once you overcome this learning curve, the capabilities unlocked are incredibly rewarding.
What problems is the product solving and how is that benefiting you?
Kore.ai solves the challenge of creating intelligent and efficient chatbots by offering a comprehensive platform with advanced natural language processing and integration capabilities. As a chatbot developer, this benefits me by streamlining the development process, allowing for quick and seamless integration with diverse channels. It empowers me to build highly responsive and context-aware chatbots, enhancing user interactions and satisfaction.
All in one
What do you like best about the product?
The diversity of the different features offered under an umbrella
What do you dislike about the product?
documentation is not very up to date and not much helpful when trying to learn the platform itself
What problems is the product solving and how is that benefiting you?
Agent Assistance and Agent deflection
Working as Technical Architect
What do you like best about the product?
Customization the Solutions from the Existing bot
What do you dislike about the product?
Due to some known defects,sometimes development platform is very slow in response
What problems is the product solving and how is that benefiting you?
ITAssist , BankAssit
Learnt a lot about creating Bots in an easy way using XO platform
What do you like best about the product?
it is easy to use and easy to implement any bot from the scratch. I like the enormous number of features available in xo platform. Integration is the thing I haven't worked on yet. As per theoretical knowledge, it would be easy to integrate.
What do you dislike about the product?
I can see there is no option to view data fom the datatables.
As a developer i feel it would be better if we can see the data inside tables, either by querying it or by using any GUI.
Language options we have to change feew things manually, it would be better if teh bot translates it like it translates the small talk.
As a developer i feel it would be better if we can see the data inside tables, either by querying it or by using any GUI.
Language options we have to change feew things manually, it would be better if teh bot translates it like it translates the small talk.
What problems is the product solving and how is that benefiting you?
it will help in automating customer and employee interactions through VA built on XO platform.
Planning to implement it in our projects as a chat support.
Planning to implement it in our projects as a chat support.
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