Zscaler Private Access Service Edge
Zscaler, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
130 reviews
from
External reviews are not included in the AWS star rating for the product.
Secure Per‑App Access, But Less Control and Harder Troubleshooting
What do you like best about the product?
The best thing about ZPA is that it removes the concept of being on the network entirely and replaces it with secure, direct, per app access. “invisible infrastructure” idea is a major shift
What do you dislike about the product?
You gain strong security and simplicity but give up some control, performance consistency, and ease of troubleshooting. Some users even report occasional connection drops or outages impacting access.
What problems is the product solving and how is that benefiting you?
ZPA is solving this core problem:
Old security assumes users inside the network are trusted. Modern reality proves that’s dangerous. Benefit to me for this reason:
Safer access
Simpler experience
More flexibility
Less risk of major breaches
Old security assumes users inside the network are trusted. Modern reality proves that’s dangerous. Benefit to me for this reason:
Safer access
Simpler experience
More flexibility
Less risk of major breaches
Seamless Security Without VPN Hassle
What do you like best about the product?
I like how simple and seamless Zscaler Private Access is. There's no VPN hassle for users, and from our side, it's easy to control access. It just works without getting in the way. The app-level access control is the most valuable for us, as being able to define exactly who can access which application keeps things really clean and secure. We also rely a lot on the client connector, as it makes the whole experience seamless. The initial setup of Zscaler Private Access was very easy, which is a big plus.
What do you dislike about the product?
Troubleshooting can be a bit tricky, and the initial setup isn’t the most intuitive. Occasionally, we also run into small connectivity issues with some apps. Clearer error messages and a simpler troubleshooting dashboard would help, plus more consistent app connectivity.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to give remote users secure access to apps without a traditional VPN, solving issues with broad network access and performance. It’s simple, seamless, and easy to control, letting us define who can access each app, making it secure and clean.
Easy to Install and Manage Overall
What do you like best about the product?
The installation process of Zscaler is quite simple, and its integration for both Windows and MacOs is perfect. User interface is also quite easy to navigate and manage.
What do you dislike about the product?
The number of features that are available for the end user to change the behavior of Zscaler is quite limited. And customer support is not always fast when having connectivity issues.
What problems is the product solving and how is that benefiting you?
The main problem it is solving is the secure connectivity to corporate network and cloud resources as well as access to labs remotely. It enables me to work from anywhere
Reliable Remote Access with a Learning Curve
What do you like best about the product?
I used Zscaler Private Access for remote access to internal applications and it works well for daily use. The best part for me is not needing to use a VPN anymore, as the connection feels more stable and faster, especially when changing networks. I like the zero trust approach because it only gives access to specific applications instead of the entire network. It has been much more reliable compared to traditional VPN setups. I also appreciate being able to access internal environments from anywhere without complicated configurations each time. The connection is mostly stable and I didn't face many random disconnections, which is important for testing.
What do you dislike about the product?
The first setup was not very easy, it takes time to understand how the system works and fixing issues is not always simple.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for remote access to internal apps. It offers stable, faster connections compared to VPN, ensuring consistency during testing. The zero trust approach enhances security by accessing specific applications. Initial setup is tricky but resolves complex configurations.
Convenient, Always-On Access with Room for Speed Improvement
What do you like best about the product?
I really like that Zscaler Private Access is automated. It's turned on by default, which is a very interesting feature because when I'm using different software, I usually have to connect and disconnect, which can be a hassle. But with Zscaler Private Access, it's automatically opened and it never turns off for any reason. So it's always turned on automatically, which is great. I don't have to do anything.
What do you dislike about the product?
One thing I don't like about Zscaler Private Access is how much it affects my Internet speed. Normally my speed is about 30 to 35 megabits per second, but when using this, it drops to about 5 megabits per second. So, the speed is downgraded significantly.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the problem of having to physically visit the site every day. With this VPN, I can access the required websites from home, and the connection is set up automatically.
Easy to Use, Quick Updates with Minor Sync Delays
What do you like best about the product?
I like that Zscaler Private Access is easy to use and understood. Once I assign the profile for the user, it's updated and responds quickly. The initial setup was simple for my team.
What do you dislike about the product?
Sometimes it takes a lot of time to sync the profile rules.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access resolves many company issues, is easy to use, and allows for quick profile updates, improving response speed.
Fast Whitelisting with Room for Improvement
What do you like best about the product?
I like the fast reflection in whitelisting and blacklisting and controlling user URLs access. It helps solve the issue of controlling what end-users can access, making them more productive. The setup was pretty easy to initiate too.
What do you dislike about the product?
In whitelisting, sometimes it requires whitelisting another sub links to work, which I think needs to be improved. Applying sub categories or suggestions when whitelisting URLs to make things work would be helpful.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for controlling end-user traffic and logging for incident analysis. It solves controlling what end-users can access, making them more productive.
Fast Whitelisting, Efficient Security
What do you like best about the product?
I like that Zscaler Private Access is fast and reliable. Whenever I whitelist or blacklist a link, it reflects right away. I also appreciate the logging review features that let me check on user activity. It doesn't affect production, and if there's an urgent action like whitelisting a tool or URL related to the client, it doesn't take time.
What do you dislike about the product?
I don't like when you whitelist a URL, it doesn't fully work. You still need to whitelist other sublinks to make the URL or tool fully loaded or productive.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for controlling and securing traffic, addressing security and productivity concerns, and preventing access to non-work URLs. It updates whitelists/blacklists quickly, ensuring that urgent actions don't impact production.
Secure, Scalable, and Effortless to Use
What do you like best about the product?
I really like the scalability and reliability of Zscaler Private Access. It's pretty fast when you blacklist or whitelist a link, and the changes reflect on all devices or users, even for those working from home. This makes it really convenient. The setup was easy, too, with no issues during configuration. I just had to push the configuration and profiles on our production floor, and it worked smoothly.
What do you dislike about the product?
Currently i dont have any dislikes
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to prevent users from accessing unauthorized or unrelated work links, addressing security concerns and blocking non-work related websites like social media and suspicious links.
Secure and Fast Remote Access with Smooth Setup
What do you like best about the product?
I like that Zscaler Private Access is secure and fast. The remote access feature works well for me. The initial setup was pretty smooth and easy.
What do you dislike about the product?
Nothing bad.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for secure and fast remote access, enhancing privacy and security.
showing 1 - 10