Comprehensive Feature Flagging Made Simple
What do you like best about the product?
I use LaunchDarkly for feature flagging and basic configuration management. I really appreciate having an easy UI to manage access to certain features on our app. I like being able to fine-tune access for organizations, users, etc. The flag variations are very helpful, and I like that the flags are not just boolean but can be essentially any data type. Overall, it allows me to do more than just simple feature flagging, which is beyond what some competitors offer. Using LaunchDarkly in general is quite easy.
What do you dislike about the product?
One thing that was annoying was when I have a rule targeting a single user in addition to a rule targeting an organization that the user is in, the organization value overrides the individual value - it should be the other way around. Also, it would be nice if there was more in-depth TypeScript support since flags can have any shape, maybe generating types for flags similar to what Supabase does for schema types.
What problems is the product solving and how is that benefiting you?
LaunchDarkly provides an easy UI for managing feature access and allows fine-tuning for organizations and users with versatile flag variations supporting any data type.
Easy Rollbacks and Targeted Feature Releases with LaunchDarkly Flags
What do you like best about the product?
We can roll back the feature easily using the LaunchDarkly flag. This approach is particularly useful for releasing new features to selected companies or trial users.
What do you dislike about the product?
Nothing at the moment. It might be because of the high pricing that our organization has limited access to LaunchDarkly
What problems is the product solving and how is that benefiting you?
Target specific users and deploy code to production without exposing the feature, and use the flag to conduct various types of testing.
Great API for Adding LD Flags to Our Pipeline
What do you like best about the product?
The API is great. We are adding LD flags in our pipeline.
What do you dislike about the product?
We have not used it long enough to get annoyed yet.
What problems is the product solving and how is that benefiting you?
Separating our releases from deployments.
Intuitive Feature Flags, but Pricing and clarity on Enterprise Features Need Work
What do you like best about the product?
Feature flags work well, and it’s an intuitive platform for engineers to use.
What do you dislike about the product?
Enterprise Pricing for simple features:
• Custom roles – we can grant everyone write access to staging while keeping prod read-only for most users.
• Approval workflows – prod flag changes require a second person to sign off before they take effect.
It would have cost us $11,000/year, which is a significant amount of money for a small company like ours. The account manager initially offered a lower price of $6,000/year, but then almost doubled it when it came time to sign the contract. That experience has led us to reevaluate whether we’ll continue using LaunchDarkly going forward. The unclear enterprise pricing and the shifting numbers and slight unprofessionalism left a sour taste in our mouth.
What problems is the product solving and how is that benefiting you?
Feature flags and A/B testing.
Friendly, Easy-to-Use UI That Works Great on Mobile and Web
What do you like best about the product?
The UI is friendly and easy to use and works well with mobile and web.
What do you dislike about the product?
Their website performance is very bad takes a lot of time to load and feels junky most of time.
What problems is the product solving and how is that benefiting you?
We use it for rolling out feature flags gradually, we also use it as kill switch.
Feature flags have accelerated dark releases and deliver customer value faster in production
What is our primary use case?
My main use case for LaunchDarkly involves dark releases on production and feature flagged features delivered to customers.
I use LaunchDarkly to test new releases on staging and sandboxes, and later deliver it to production darkly. I test it, verify that the dry run is fine, and afterwards release it.
I have additional thoughts on how LaunchDarkly fits into our process by splitting our platform into models using feature flags and delivering it meaningfully.
What is most valuable?
The best features LaunchDarkly offers include feature flags itself.
Feature flags are valuable for my team because of delivery speed.
LaunchDarkly has positively impacted my organization as the value we deliver to customers is much faster, and we saved a lot by using this feature instead of implementing it ourselves.
What needs improvement?
I think LaunchDarkly's customer support can be improved as it is not responsive. I do not have anything else specific to add about needed improvements besides customer support.
For how long have I used the solution?
I have been using LaunchDarkly for more than three years.
What do I think about the stability of the solution?
LaunchDarkly is absolutely stable.
What do I think about the scalability of the solution?
The scalability of LaunchDarkly is perfect.
How are customer service and support?
Regarding customer support, I once scheduled a call with customer support, the link was not working, and customer support did not get back to me.
Which solution did I use previously and why did I switch?
Before LaunchDarkly, there was no solution implemented.
What was our ROI?
I have seen a return on investment as employees were saved time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that pricing is great, affordable, and fair.
Which other solutions did I evaluate?
I evaluated other options before choosing LaunchDarkly, including some services provided by Amazon, but I decided to proceed with LaunchDarkly.
What other advice do I have?
My advice to others looking into using LaunchDarkly is to discover all the feature advantages provided by LaunchDarkly. I gave this product a rating of 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
LaunchDarkly Makes Feature Flag Management Fast, Easy, and Powerful
What do you like best about the product?
LaunchDarkly makes it easy to create and manage feature flags. When creating a new feature flag, it is created and configured across all of our environments at the same time. We regularly create different rules in each environment that control who sees which value of each flag--it's very easy to see and manage the rules. We have even utilized the LaunchDarkly API to allow our customers to opt-in or opt-out of specific flags so they can try new features--it's fantastic! I'm amazed at how quickly feature flag changes propagate--if I have 3 tabs open to the same site, changing the feature flag value in one results in all three being updated within a few seconds.
What do you dislike about the product?
Using the UI is very straightforward. I was at a bit of a loss at figuring out how to integrate with the LaunchDarkly AP--I've never used an API quite like this before--but thankfully my AI assistant was able to handle it.
What problems is the product solving and how is that benefiting you?
LaunchDarkly is giving us the flexibility we need to have multiple teams working independently on a single large codebase to create features that can be deployed to the production server but not released to customers until we're ready. It's even giving us the ability to allow our customers to opt-in to in-progress experiences so we can get early feedback. The fact that the feature flags are "live" and don't require a recompile or redeploy is wonderful! The same feature flags are available to our front-end code as well as our back-end code, so we can completely control the availability of a feature.
Easier Feature Flag Management That Boosts Confidence in PROD
What do you like best about the product?
Feature flag management has become much easier, and it definitely gives us more confidence to enable products in PROD, knowing it will be easy for us to roll back if any unexpected outcome comes up along the way.
What do you dislike about the product?
The setup for flagging individual users is hard to understand.
What problems is the product solving and how is that benefiting you?
We go live with security so we can be sure the functionality is in good shape before enabling a feature for someone, and so we can manage product access properly.
Intuitive Interface, Flexible Feature Management
What do you like best about the product?
I love that LaunchDarkly lets us control access to new features and roll them out at whatever pace and to whatever audience we want. I really appreciate the good interface, which is intuitive and simple to use, as it means I don't have to waste time figuring out the interface or learning code to control feature flags as a product manager. I also find that the search functionality works well despite having many feature flags.
What do you dislike about the product?
Sometimes finding feature flags can be hard as we have so many.
What problems is the product solving and how is that benefiting you?
LaunchDarkly lets us control access to new features and roll them out at our own pace. Its intuitive interface saves time, allowing me to manage feature flags efficiently without needing to learn code as a product manager.
Easy and Reliable Feature Control
What do you like best about the product?
I like LaunchDarkly for its ease of use and the agility it provides for continuous delivery, allowing me to quickly revert to a stable version if any issues arise. I also appreciate the real-time listeners that save us from constantly checking the flags and allow us to receive updates and respond faster.
What do you dislike about the product?
In my A/B testing, LaunchDarkly does not provide us with user segmentation. It would be very helpful to know which already identified users are being assigned each value and to be able to extract more precise metrics. It would be very useful to know which flag value is assigned to each device; it could be a custom ID in case the user is not identified, but if the user is identified, it would be good to have that information.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to control experimental features, reverting to safe versions if there are errors. It gives us agility in continuous delivery and confidence to revert to a stable version. Additionally, I like its ease of use and the real-time listeners that allow us to respond quickly to changes.
