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Flexible integration tool with fantastic support
What do you like best about the product?
The hands-on support walking through integration requirements and supplied documentation is the best I've seen. The tool itself is great and can branch with conditions as needed. Not sure I've seen anything it can't do.
What do you dislike about the product?
It requires some studying up and technical ability to learn. Not as complex as MuleSoft, but as it is more flexible than a tool like Zapier, it is more complicated to learn.
What problems is the product solving and how is that benefiting you?
Data transport from our business to Partners, data conversion, error handling.
Tray Review
What do you like best about the product?
The people we worked with were very helpful
What do you dislike about the product?
Our needs were not quite a match with what tray can do
What problems is the product solving and how is that benefiting you?
We were trying for automation of our POs and order entry. Our POs can be read and downloaded into a spreadsheet to be copy and pasted.
Tray gets the job done
What do you like best about the product?
I love that Tray connects to just about everything. If you have an application with an API, it's likely tray can link to it.
What do you dislike about the product?
Tray does go down relatively often, in comparison to other applications my company uses. And the fixes are not always super fast.
What problems is the product solving and how is that benefiting you?
We are trying to solve the problem of connecting multiple applications across multiple domains. Tray allows us to centralize some workflows
Tray helps us automate tickets!
What do you like best about the product?
I love that tray connects to all of our 60+ zendesk instances to help us automate ticket flow
What do you dislike about the product?
can be a bit slow at times and does go down occationally
What problems is the product solving and how is that benefiting you?
we have WAY more systems than we can manually manage. Tray helps us move and change data in all of our systems with very little custom code
Reveneer
What do you like best about the product?
The people who work at Tray are the best part of the team. The product is great but it has bugs and flaws. Those would 100% be problematic if they lasted more than a few moments. The people at Tray, Karyna Yehorova, and Conor Kogler are the best of the best; make it what it is. Any tool can do ETL, but not every company has the service and dedication Tray does.
What do you dislike about the product?
Not too much about the tool has faults. The product is fantastic and constantly delivers what I need. I would say the only downside is the debugger is kind of slow.
What problems is the product solving and how is that benefiting you?
We needed to connect various sources of data into 1 central record of truth
Good product
What do you like best about the product?
Tray.io worked great as a workflow automation system. It handled everything that my organization needed.
What do you dislike about the product?
I found that it was relatively complex to build out what I needed. When it worked, it worked, but I would have required plenty of additional time with a CS resource to really be able to use it to its full potential.
What problems is the product solving and how is that benefiting you?
Mockups for demos, internal process automation
Very Helpful for our Integrations and Visibility
What do you like best about the product?
I like the ability to be able to see clearly the path of the trigger and where it was successful or where it failed. Easy to learn and use on the fly when someone is encountering an issue with our app.
What do you dislike about the product?
I really don't have any negatives to express. It is a major improvement from Zapier which we were using prior to Tray with our integrations.
What problems is the product solving and how is that benefiting you?
Being able to release standardized and custom integrations for our customers.
Tray is great - it's easy to use and flexible to accommodate our custom workflows
What do you like best about the product?
I like that tray has all the connectors we need and has flexibility to write scripts to be even more custom.
What do you dislike about the product?
The things I dislike are that it doesn't have good functionality to follow a release promotion process and doesn't have better access controls for different groups but both of these are being addressed with upcoming features.
What problems is the product solving and how is that benefiting you?
We don't want to write custom code to support unique workflows for different partners. Tray allows us to write custom workflows and integrations between our internal tools - sometimes just a POC with tray.io can save us a lot of time.
Best Integration Platform in the Business
What do you like best about the product?
The functionality of Tray's workflow builder is what stands out amongst the competition. You can easily apply engineering concepts to your workflows and integrations without becoming constricted by the user-experience (a problem that exists in other platforms). The level of detail that they put into building an environment that is easily shareable amongst other members of the team for collaboration also goes noticed. Working together on projects, collaborating on ideas, building large or small scale integrations are all seamless with Tray.
What do you dislike about the product?
Infrastructure and speed. Sometimes performance is slow and tools are slow to update or refresh hindering the building experience. Overall, it has become faster and they're generally trending in the right direction.
What problems is the product solving and how is that benefiting you?
Building out an integration environment without dealing with the challenges of hosting. Tray handles the hard parts so we can accelerate the frequency of our builds and get the integrations pushed out to our customers that they desire.
Sr. Engineer
What do you like best about the product?
Tray's intuitive user interface and usage model. Having a wide variety of connectors to existing systems is critical to the tasks I use Tray.io for.
What do you dislike about the product?
The thing I dislike is the current debugging process and logs.
What problems is the product solving and how is that benefiting you?
See above. The biggest benefits have been solving more and more complexity in integration problems and faster time to market with our solutions.
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