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Reviews from AWS customer

1 AWS reviews
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External reviews

158 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vinicius S.

The best flow app I have ever experienced

  • May 23, 2022
  • Review provided by G2

What do you like best about the product?
What I like the most at Tray.io is how simply is creating a flowchart, giving us the possibility to integrate any system. The documentation is also simply to read and understand, even for someone who is not a developer, but needs to know a little bit about technology.
What do you dislike about the product?
Sometimes, some integrations are hard to develop.
What problems is the product solving and how is that benefiting you?
Our transactional communication and all integrations with Shopify. We can connect all of our systems, from the logistics till the final tracking communication, bringing and updating all of the status.


    Adam M.

Great onboarding and Support

  • May 18, 2022
  • Review provided by G2

What do you like best about the product?
Tray.io is easy to use once you have the proper onboarding - very powerful tool.
What do you dislike about the product?
Expensive for smaller business - but we appreciate the agreement
What problems is the product solving and how is that benefiting you?
We reduced timelines on data projects for our clients using tray.io


    Dakota F.

Best iPaaS platform on the market!

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
The workflow builder is top-notch and the connector offerings is far greater than any other solution I've worked with. Their embedded product enables our team to efficiently and effectively deliver integrations while significantly reducing the time to market.
What do you dislike about the product?
The documentation is sometimes lagging behind connector updates. Other than that I don't have anything I've disliked so far. The support has been superior to other vendors I've worked with in the past and a vital part of our immediate success with Tray.
What problems is the product solving and how is that benefiting you?
We are integrating third-party applications with our software to enable our users to connect all of their marketing channels. Time to market is the biggest benefit we've realized to this point, we can act on an integration use case request in no time now thanks to Tray!


    Mamdoh N.

Powerful Automation

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
It is a very powerful automation tool. The support is above and beyond.
What do you dislike about the product?
Documentation makes the learning curve a bit steeper.
What problems is the product solving and how is that benefiting you?
I've integrated WooCommerce with Netsuite to sync the too. It offered me more flexibility than Oracle's suggested in-house alternative
Recommendations to others considering the product:
The documentation falls short. But once you get a hand of it you'll love it. Coming from Zapier it is significantly harder but much more capable.


    Leah N.

Say Yay to Tray!

  • May 04, 2022
  • Review provided by G2

What do you like best about the product?
The tool is simple and easy to learn. The customer service team is very responsive. Jacob Fuller is THE BEST!
What do you dislike about the product?
The documentation is not always current.
What problems is the product solving and how is that benefiting you?
Moving data between SimpleLegal to Coupa/Workday. Workspaces are the BOMB! It makes moving between development and production much easier than moving between environments.
Recommendations to others considering the product:
While the product is very easy to learn and implement, I would still recommend establishing a standard for the design and deployment with your organization.


    Cedric H.

We tray, and we manage!

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
Tray.io's flexibility and the Support Team.
Tray.io is really powerful in terms of connector diversity, and also thanks to their easy way to design workflows: the designer is between too friendly & too complex competitors designers; an excellent balance.
The Support Team is always here to help and always keen to listen to our business cases to see if there are ways to improve the Suite of connectors or even more to offer always more to us & to all on the platform.
What do you dislike about the product?
Some tech limitations we need to workaround.
That's basically tied to our business when we have sometimes a huge amount of data to process; we are facing technical limitations directly tied to AWS limitations actually. We always managed to found a workaround to manage to build our workflows, though, and sometimes with the help of the Support Team more than happy to dive into our business cases specificities.
What problems is the product solving and how is that benefiting you?
Offering in-house prebuilt integrations to our clients.
Using the workflows we've built, our customers speed up their onboarding process and avoid spending extra money with 3rd parties or wasting internal team efforts to build their integrations between us and their ERP.
We do maintain the flows from A to Z which is a real advantage when we know sometimes that's really complicated to get partners making some small changes in the code...


    Financial Services

Tray.io is very proficient in automating our LeadGen processes and it suits our needs perfectly.

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
The interface, the pre-built connectors.
What do you dislike about the product?
I can't switch around workflows between workspaces/main and secondary one.
What problems is the product solving and how is that benefiting you?
Our LeadGen processes; our internal procedures regarding bulk prospecting. The workflows save us time, funds and effort.


    Mithilesh P.

Tray.IO

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
Snake feature to drag and drop for input
What do you dislike about the product?
Sometimes the error shown in the component log is not meaning ful
What problems is the product solving and how is that benefiting you?
Design and Build integration between cloud apps
Recommendations to others considering the product:
Yes


    Nicholas O.

If Tray.io isn't the future of integration, I think I'll stay back here.

  • January 21, 2022
  • Review provided by G2

What do you like best about the product?
Tray.io is an incredible piece of software. If I were to tell someone 5 or 6 years ago that I create integration between our internal systems, they'd think me a genius, which is not at all the case. These fellows are clearly at the forefront of the declarative development trend, allowing people like you and me to develop with clicks instead of code. Tray helps you to create some truly unique solutions which would have required hours upon hours of work from a full-blown developer just a few years ago.

That's all just the tool, which is excellent, but you can't give a good review without mentioning the support you receive. The support I have received has been incredible, regardless of the simplicity of my request. The team that is at the support desk know what they are doing and convey that very clearly in their communication, especially in the little videos they send to help you solve your problem. On top of the support, customer success and sales is also a pleasure to talk to, being attentive in every conversation and helping in every way they can.

Tray.io is an awesome tool and is essential if you're looking to optimize your internal business process flows.
What do you dislike about the product?
It takes a while to find something to dislike, of which I don't have anything to mention. Any requests or things that I would have liked to see were presented to me in a roadmap discussion, so yet again, keep it going.
What problems is the product solving and how is that benefiting you?
We use Tray for several things, automated user management, loading data from multiple streams into a database for centralized marketing reporting, multiple systems updates, etc. Honestly, a big part of what I have built has made my daily life easier, not needing to concern myself with simple tasks and focusing on bigger things, like more Tray flows.
Recommendations to others considering the product:
It may be daunting at first glance but don't be fooled; Tray.io is far simpler to use than you'd expect. Of course, there are more challenging to implement cases, but the support team, as well as their knowledge base, is there to help.


    Marketing and Advertising

If you can dream it, you can build it

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
VERY powerful. You can build anything that you can dream up. Took me a couple of months to advance my skills beyond the limits that I had built up in my brain from using Zapier, but now I am confident and LOVE building in Tray.io
What do you dislike about the product?
Steep learning curve to really get to a level where you can build what you are thinking in a scalable way. Absolutely worth it though. I wish there were better ways to organize your workflows (folders, better tagging, something)
What problems is the product solving and how is that benefiting you?
Syncing data between Salesforce and Asana, Automated work assignment to support teams, processing internal tickets, slackbot notifications, mass updates in Salesforce