Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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Unstable/Unreliable/Cumbersome
What do you like best about the product?
Central Management - but it needs to be refined.
What do you dislike about the product?
Features intermittently stop working i.e - Created a group to push BitLocker encryption - suddenly no longer works.
Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as being offline when it is not. I don't like how multiple monitors are hidden in a banner that constantly opens/closes when activity is detected. Sending keyboard shortcuts is cumbersome. Switching users often causes the connection to be lost or won't update the screen requiring a new connection to be established.
Uploading files to managed devices is REALLY slow.
We often run into devices (
N-Able N-Central RMM is by far the best Remote Software I've used.
Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as being offline when it is not. I don't like how multiple monitors are hidden in a banner that constantly opens/closes when activity is detected. Sending keyboard shortcuts is cumbersome. Switching users often causes the connection to be lost or won't update the screen requiring a new connection to be established.
Uploading files to managed devices is REALLY slow.
We often run into devices (
N-Able N-Central RMM is by far the best Remote Software I've used.
What problems is the product solving and how is that benefiting you?
When it works, it does what we need it to, however, most of my time is spent fighting with the software instead of helping.
Very well structured solutions for managing endpoints
What do you like best about the product?
it's very easy to roll out updates and install software
What do you dislike about the product?
For now, it is the lack of excluding specific devices in the USB block feature
What problems is the product solving and how is that benefiting you?
centrally manage our entire domain of endpoints remotely, with patches/updates and security
Desktop Central Review
What do you like best about the product?
Works great for patching nad managing devices. Not that great for Mac's. Works great for windows machines.
What do you dislike about the product?
Unable to fully support Mac OS.Can be difficult to some if they dont understand some of the language. Not for beginners and requires some diving into documentation.
What problems is the product solving and how is that benefiting you?
Support with managing devices that were not reporting as well as having to continually reinstall the application as devices fall of, stop reporting.
Good but not perfect
What do you like best about the product?
It allows for simple management of inventory
What do you dislike about the product?
The patching process is difficult and does not always work
What problems is the product solving and how is that benefiting you?
It serves as our main MDM
Great for Patch Management
What do you like best about the product?
Easy setup and integration within AzureAD. Fast deployment of patching is very quick and effective
What do you dislike about the product?
At first it could be a little overwhelming with all the functions available, however there is superb documentation and support available.
What problems is the product solving and how is that benefiting you?
Deploying Critical updates automatically. Great for asset and software management
Excellent suite of products
What do you like best about the product?
Integration between products and feature enhancements are excellent.
What do you dislike about the product?
Support is sometimes inconsistent and some tickets take longer than expected to be addressed. Support does resolve most issues if not all of them.
What problems is the product solving and how is that benefiting you?
Management of my entire asset population. Set it and forget it and the system notifies when anything changes. Extensive modules in one pane of glass simplifies admin.
Amazing Management Product for Companies That Rely on Their Own Servers
What do you like best about the product?
The relative simplicity with which the items may be put into use. After they have been put into operation, the tasks you need to do will be much simpler. In the event that anything breaks, the support personnel provide excellent help from a knowledgeable standpoint.
What do you dislike about the product?
Constant updates to the product, despite the fact that this is the norm for the industry in modern times due to the abundance of vulnerabilities and exploits that are extensively exploited. I only have a hope that the process of updating would be a little bit simpler, despite the fact that backing up the data is a complicated operation, particularly when it comes to databases.
What problems is the product solving and how is that benefiting you?
Develop your organization's internal and operational efficiency
Drive innovation
Increase the flexibility of corporate processes.
Improve your ability to make decisions, as well as your compliance and risk management
Drive innovation
Increase the flexibility of corporate processes.
Improve your ability to make decisions, as well as your compliance and risk management
Endpoint Central Breakdown
What do you like best about the product?
A la carte offerings, get the features you need without buying up. Remote Access and Patch Management features are as good as anyone in the market. PXE boot OS deployment is available which is becoming harder to find as a fully functional product.
What do you dislike about the product?
No partners, so support is limited to just them. Customer service and technical support are not great, and the lack of partners means you have no alternatives.
What problems is the product solving and how is that benefiting you?
Agent-based method is addressing our issues with SCCM and Group Policy that we could not overcome using default Microsoft features. PXE boot OS deployment is still required for us, and finding an alternative to SCCM is difficult.
Makes end point management simple
What do you like best about the product?
easy to set up, the simple rollout of configurations, easy patch management, mobile device management
What do you dislike about the product?
The gateway can be tricky to setup for access to devices off the domain
What problems is the product solving and how is that benefiting you?
keeps PCs and servers up to date with software patches, saves time with manual updates and allows accessible reports to see vulnerable endpoints
Best product and customer assurance
What do you like best about the product?
Possibility to chat directrly with helpdesk for issue on system. Clean broswer navigation and simple management of entire system
What do you dislike about the product?
Some function is not so simple to find, like SDP client agent managment
What problems is the product solving and how is that benefiting you?
Permit us to assist user that work from remote to complety deliver to them a new computer without force them to came to office in Italy
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