Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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User-Friendly Interface and Outstanding Support
What do you like best about the product?
I appreciate how user-friendly the interface is. The support team is both kind and efficient, which I find very helpful. There are many useful tools available on the server, which encourages me to use it every day. Installation on-premise was straightforward, and deploying it to my endpoints was also very simple.
What do you dislike about the product?
I found it somewhat frustrating that the Mobile Device Management feature is limited in terms of the files you can import onto devices. It doesn't allow you to place files in specific locations, and only certain general file types are supported. This means it's not possible to import settings files for custom apps, which is a drawback for my needs.
What problems is the product solving and how is that benefiting you?
Endpoint Central addressed the main issue I was looking to solve when I purchased it: resolving security problems caused by outdated third-party software. In addition, I needed a more reliable remote control solution, as my previous one was outdated and insecure. I was pleasantly surprised to find several useful tools integrated into the remote control feature, which have made assisting my users during remote sessions much easier. I also found that I could replace some of my group policies with configurations in Endpoint Central, which offer more options and work more effectively.
Easy-to-Use Interface with good Machine Management
What do you like best about the product?
Relatively easy to use interface and lots that is able to manage machines
What do you dislike about the product?
The patch reporting is slow and tends to be misleading due to this issue.
What problems is the product solving and how is that benefiting you?
The main issue is the slow/misleading reporting which they are currently working on. They have solved many of my situations successfully and patiently
Effortless Integration and Quick Implementation
What do you like best about the product?
Ease of Integration, Ease of Implementation
What do you dislike about the product?
The price is not suitable compared to other competitors
What problems is the product solving and how is that benefiting you?
comprehensive device management (PCs/Laptops/Mobile Devices,...)
Efficient Endpoint Management with Some Learning Curve
What do you like best about the product?
I really value the remote software deployment feature of ManageEngine Endpoint Central, which allows me to push multiple software to multiple computers simultaneously without physically accessing each machine. This includes the capability for silent installations and uninstallations, ensuring minimal disruption to users. The ability to schedule rollouts and automate updates helps streamline our processes efficiently. The remote troubleshooting functionality is particularly beneficial because it lets me address tech issues without being on-site, which is incredibly useful given our large campus. Inventory and asset tracking features have been tremendously helpful, as they provide visibility into all network-connected devices, including connections to printers and other networks, and automatically track installed hardware and software. This tracking reduces the risk of losing unmanaged devices. Overall, ManageEngine Endpoint Central saves us a significant amount of time with its comprehensive set of features, making our work much more manageable.
What do you dislike about the product?
I had a hard time getting into ManageEngine Endpoint Central initially because there is just so much going on. The dashboard and user interface felt very complex and cluttered, which was overwhelming. Different tasks had multiple pathways that were hard to remember, and the names weren't as descriptive as I would have liked. This made it difficult in the beginning until I gained more experience with it. I think if it was more organized and less cluttered, it would have been more useful initially. Additionally, sometimes it is a bit laggy, especially with updates, which can take a while to process, though this might also be due to network issues. Occasionally, remote systems appear offline despite being connected to the network, which resolves itself after some time, but it's an inconvenience.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central to manage multiple devices, keep software updated, track inventory, and perform remote troubleshooting, saving significant time. It automates updates, supports silent installations, and reduces risks of lost or unmanaged assets.
All-in-One Solution for IT Professionals
What do you like best about the product?
One system for all. Recommended for IT Tech and Professional
What do you dislike about the product?
Heavy and slow to navigate. And the interface can be very confusing sometime
What problems is the product solving and how is that benefiting you?
My organization analytics using DEX
Centralized Endpoint Management Made Effortless and Efficient
What do you like best about the product?
ManageEngine Endpoint Central provides centralized endpoint management, simplifying patch management, software deployment, and device monitoring across the organization. Its user-friendly interface and automation features save time and reduce manual effort, improving overall IT efficiency and security compliance.
What do you dislike about the product?
Some advanced reporting features and integrations can be complex to configure and may require additional training. Occasionally, certain updates or patches may need manual intervention, which can slightly slow down fully automated processes.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central helps us address key challenges such as managing diverse endpoints, ensuring timely patching, and maintaining consistent security configurations across the organization. It centralizes device management, automates routine tasks, and reduces the risk of vulnerabilities caused by outdated systems. As a result, it improves operational efficiency, strengthens overall security posture, and minimizes downtime by allowing IT teams to proactively manage and support all endpoints from a single console.
Comprehensive Endpoint Management That Simplifies Daily IT Work
What do you like best about the product?
What I like best about Endpoint Central is its patch management. It’s reliable, automated, and makes it easy to keep all endpoints secure. I started with the Professional license and eventually upgraded to Enterprise because the added features especially advanced patching and remote office management. Really made a big difference in day-to-day operations.
What do you dislike about the product?
What I dislike about Endpoint Central is that some parts of the interface can be inconsistent. For example, certain dashboard charts sometimes display odd or mismatched characters, which can be confusing. I also frequently encounter bandwidth limitations in remote offices when I maximize usage for deployments or patching, it affects the whole site so I think I need to plan these configurations before deploying. These aren’t major issues, but they do impact the overall user experience.
What problems is the product solving and how is that benefiting you?
Endpoint Central solves several problems for us, especially around patching, software deployment, and managing remote offices. It centralizes updates, inventory, remote access, and configurations, so we don’t need multiple tools. This saves time, improves security through automated patching, and makes it easier to support users in different locations without going onsite. Overall, it streamlines IT operations and reduces downtime. We also utilize the built-in MDM alongside Microsoft Intune, which is very helpful whenever we run into license limitations. Endpoint Central serves as a solid and reliable alternative in those cases.
Centralized Management and Reliable Performance for Enterprises
What do you like best about the product?
Centralized management makes endpoint administration fast and efficient. Patch deployment, software distribution and remote control work very stable. Dashboard and reporting are clear, intuitive and ideal for enterprise environments.
What do you dislike about the product?
Honestly, I have not experienced a negative aspect so far; the platform operates very reliably and meets all our enterprise needs.
What problems is the product solving and how is that benefiting you?
It streamlines our entire patch management lifecycle by automating detection, testing and deployment, which significantly reduces security risks and saves operational time.
Exceptional Support with Prompt, Detailed Solutions
What do you like best about the product?
What I appreciate most is their timely support, which always provides detailed solutions within the expected timeframe.
Their patch management and vulnerability management which gives you each count for your endpoints.
Their patch management and vulnerability management which gives you each count for your endpoints.
What do you dislike about the product?
Well I don't dislike anything about Manage Engine Endpoint Central
What problems is the product solving and how is that benefiting you?
Patch Management and Vulnerability management which makes your infra secure and safe
Effortless Cross-Platform Management and Updates
What do you like best about the product?
It greatly simplifies the sysadmin's job, both for inventory control and for updating all software, including system updates, on all personal computers and company servers. It works perfectly with Windows, Linux, and Mac, so we will undoubtedly continue to be partners in the future.
We deploy critical software updates daily to enhance cybersecurity
L1 staff can learn other tasks and don't waste time installing trivial software.
We deploy critical software updates daily to enhance cybersecurity
L1 staff can learn other tasks and don't waste time installing trivial software.
What do you dislike about the product?
I haven't found any drawbacks yet; when there has been a problem, we've contacted support and it's been resolved quickly.
What problems is the product solving and how is that benefiting you?
It solves the inventory management and software implementation issues directly for users without administrator privileges, and the resulting loss of time on trivial installations.
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