Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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High Potential, but has some broken features
What do you like best about the product?
The product is amazing with the breadth of features it provides, but when it works. I also like the fact that it has its own mobile application. The interface is nice and gives a modern feel.
What do you dislike about the product?
Many features are either broken. or configured in a way which makes the solution less useful. Like having to wait 90 minutes to retry an installation of any thing we push to our users, even if we chose PUSH IMMEDIATELY! Push Notifications to users is broken and shows to a small amount of users as well.
Unfortunately, their mobile app does not work with SSO, it only accepts basic password!
Unfortunately, their mobile app does not work with SSO, it only accepts basic password!
What problems is the product solving and how is that benefiting you?
Patching all systems with software updates to give some sense of assurance that our users devices are up to date and patched against known CVEs. The vulnerability dashboard also provides a clear view of our current status which helps us either go more lean or more harsh when it comes to push updates to users, even if they are annoying.
Endpoint Central is great, makes managing a large estate easy
What do you like best about the product?
I like the 3rd part app patching. Really useful feature that makes our security team happy, so saves me a lot of time
What do you dislike about the product?
I would like a few more options for dynamic groups, such as being able to create groups based on device models. Also more self remediation options, such as when endpoints don't patch, show more ways to resolve the issues
What problems is the product solving and how is that benefiting you?
Great patch reporting and third party patch management. Really a great benefit in a large estate that helps keep the security team happy
Best tool for centralised endpoint management
What do you like best about the product?
Best thing about endpoint central is the ability to manage all the endpoints and security features in one platform. Best tool for system admins where in a single platform we get them all.
What do you dislike about the product?
Nothing to be specific, e learning can be made more easier with screen shots like microsoft tutorials
What problems is the product solving and how is that benefiting you?
Centralised platform , we get it all in one portal. Reporting is simplified, asset management and compliance of all security is covered by using endpoint central.
The Best Administration Tool !
What do you like best about the product?
-Managing Updates and Assets
-Administration Tools
-Administration Tools
What do you dislike about the product?
Everything is perfect, Only thing is a lot of Updates are released frequently and we need to plan downtime in order to install it .
What problems is the product solving and how is that benefiting you?
Managing all updates in one place
Easy to onboard and manage endpoints
What do you like best about the product?
- easy to manage endpoints such as computers or servers
- great vulnerability and patch management capability
- automates simple manual activities in a 'set and forget' way
- strong remote management and execution capabilities
- great vulnerability and patch management capability
- automates simple manual activities in a 'set and forget' way
- strong remote management and execution capabilities
What do you dislike about the product?
- Agents on computers only check-in once every 90 minutes which is not ideal when trying to deploy critical vulnerability fixes
- Setting up computers to check-in from outside the network is not clear
- Setting up computers to check-in from outside the network is not clear
What problems is the product solving and how is that benefiting you?
Vulnerability management and visibility of our patch levels
Cost effective, easy to implement solution compared to competitiors.
What do you like best about the product?
Easy to setup, use and implement on servers and workstations. Found patching to be a breeze and super simple to make packages. Pricing was fare and the reports on vulneribilites make it easy to see which machines need some work.
What do you dislike about the product?
I wish there was an option for doing N minus 1 for patching and reporting. It always wants you to be on the latest patch and if you turn off supersede then it makes it look worse than it is.
What problems is the product solving and how is that benefiting you?
Patching is always an issue. EPC makes it easy to patch servers even if the interface is a bit clunky at times. It is a much better solution than what Microsoft offers.
Its a great product
What do you like best about the product?
The Patch Scanning and Vulnarabilities Managemnet
What do you dislike about the product?
Software Deployement and self security not well.
What problems is the product solving and how is that benefiting you?
Its very helpful to remidiate the vulnarbilties of your systems, and the best path management software.
Managing comapany's assets
What do you like best about the product?
It helps you to accomplish lots of different management tasks inside your infrastructure, including patching, inventory, seucirty, and remote assistance. In addition the support is very effective.
What do you dislike about the product?
It has some major bugs that affect the overall usability of the product and lacks some basic functionality. For example, it would be very useful to be able to track the percentage of completion of a deplyed configuration, instead of just seeing "yet to apply"
What problems is the product solving and how is that benefiting you?
It helps me easily manage complex infrastructure by centralizing and automating the management of daily activities.
Solid system for remote device management
What do you like best about the product?
Remote connection for screensharing and remote command prompt access.
What do you dislike about the product?
The interface can be clunky at times but has improved over the years.
What problems is the product solving and how is that benefiting you?
We use it primarily for remote access to troubleshoot issues in field computers. It allows admin level access unlike Quick Assist.
Great insight into the endpoint environment
What do you like best about the product?
We get great information on the software and systems in our environment. It is also a great tool to install, uninstall software in a centralized fashion. Great inisght into the software environment.
What do you dislike about the product?
The agent isn't as stable as we would like. Connectivity and access to remote control is great but we have certain circumstances where the agent is that usable. We would also like to see an easy way to globally search our environment for specific files.
What problems is the product solving and how is that benefiting you?
Detailed information about software in our endpoint environment as well as great tools to automate software installs, updates, and uninstalls. The self service portal is also a great way to do stand alone install.s
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