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    Kevin C.

Manage Engine

  • September 11, 2023
  • Review provided by G2

What do you like best about the product?
How everything is in a web format easy to understand and deploy
What do you dislike about the product?
how slow the updates are and how sometimes they fail, I have learned to make a snapshot of the server incase the update failes, also the way the licensing is, for 250 endpoints and the OSD licensing is seperate
What problems is the product solving and how is that benefiting you?
Very nice alternative to the MS products, easy to understand, easy to push updates and manage mobile devices


    Electrical/Electronic Manufacturing

The IT Admin's One-Stop Shop

  • September 10, 2023
  • Review provided by G2

What do you like best about the product?
I believe that ManageEngine Endpoint Central is a well-designed and comprehensive endpoint management solution that meets the needs of most organizations.It has integrated all the IT mans needs very well.
What do you dislike about the product?
The most issue is the disk space it uses on clients for installing patches.It's better to free space after patch installations.
Also migrationg and adding nodes to server do not have a specific method.
What problems is the product solving and how is that benefiting you?
to mention as a list there are :
- Patch management.
-Inventory details and reports.
-Remote monitoring.
-Hardware summary


    Nafjan T.

A Valuable IT Support Solution

  • September 10, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of ManageEngine Endpoint Central that I really like is its robust OS deployment functionality. It simplifies the process of deploying operating systems across our network, making it efficient and hassle-free. The software deployment feature in ManageEngine Endpoint Central is a game-changer for us. It streamlines the distribution of software updates and applications, ensuring that our endpoints are always up-to-date and secure. Remote desktop access is crucial in today's IT support landscape, and ManageEngine Endpoint Central excels in this aspect. The ability to troubleshoot and assist users remotely has greatly improved our support efficiency.
What do you dislike about the product?
One aspect that could be improved in ManageEngine Endpoint Central is the occasional disruption in communication between the endpoint software and the server. These interruptions can hinder the seamless operation of the system and impact our IT support workflow.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central solves problems related to efficient OS and software deployment, streamlined remote support, centralized management, and reduced downtime, benefiting our IT support team through time savings, improved security, and enhanced operational efficiency.


    Justin M.

Decent product - Free Trial

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
Patch management is nearly automated with minimal manual input required to keep everything up to date and secure.
What do you dislike about the product?
The trial only reflects the UEM package, with no option to trial the product under our potentially prefered package.
What problems is the product solving and how is that benefiting you?
Automates a process across a wide network of machines that would normally require a great deal of manual input.


    Financial Services

Easy to set up, most bang for your buck

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
I like how simple it was to set up and get started self-service. The evaluation period is generous and allows you to try a lot about before making a purchase.
What do you dislike about the product?
The interface can be a bit clunky and slow.
What problems is the product solving and how is that benefiting you?
Knowing our inventory and being able to track, install patches, deprovision, etc.


    Daniel H.

Great, valuable product from a company that values feedback

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I love the ease of automating my patching tasks. My company also purchased the security endpoint add-in, which allows my team to tackle risks head on. I have leveraged ManageEngine Endpoint Central for many of my projects with successful results - and if a feature is not included, a feature request is a chat away.
What do you dislike about the product?
The UX design can be more obvious and user friendly. While each component does have a use, most features within Endpoint Central take a few clicks to get to your destination, with multiple ways to reach your destination. This has caused some required training with each new admin introduced to ManageEngine, but once employees realize the potential they love the product. I believe improving this would greatly increase positive feedback.
What problems is the product solving and how is that benefiting you?
Deploying remote software to users, automating our patch schedules to reduce after-hours work and promote automation, and a utility toolkit to access servers/PCs remotely/review inventory.


    Kimberly S.

User friendly, multifeature application

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
It offers a detailed insight to domain assets, can view installed application and the versions they are on and able to generate custom detailed reports on them. Additionally the patch deployment feature and custom settings insure that the devices are up to date and are not suceptible to network threats.
What do you dislike about the product?
When there is a new update it tends to cause alot of issues with the agent that causes a temporary disconnection to the devices and hinder any reporting we may be doing on devices as they are unable to be scannned.
What problems is the product solving and how is that benefiting you?
It aids significantly in patch depoloyment and vulnarabilty management. It also utilised to manage and track the workstations throughout the company. this ensure that all application and software are uptodate with outh end user reliance.


    Banking

One of the best endpoint management solutions

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
The software is user friendly and allows easy management of endpoints in our infratructure. The continuous development of the software from the company allows us to have the latest features always available. One of the best endpoint management softwares all around.
What do you dislike about the product?
Mobile device management could be further developed to offer more features from other softwares in the market.
What problems is the product solving and how is that benefiting you?
Windows and Linux (in roadmap) compliance templates are really vital for large organizations with complex infrastructures and strict policies and makes the process of reporting and mitigating security risks very easy.


    David G.

Works mostly

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
For the most part its interoperability with other ManageEngine Tools is usefull and reliable. EPC has some quirks and the tools and features work most of the time with little issues that seem to be corrected by the developers in a reasonable ammount of time.
What do you dislike about the product?
The product is missing some base line fatures in each of th emodules but the developers keep promising that these mfeatures are coming. Althought they have delived on these promises in the past it has taken a long time to get simple things that should have been available at launch.
What problems is the product solving and how is that benefiting you?
We initially purchased this product to do 3rd party Software patching and automatic identification off domain. We are also using it for the remote and maintance tools with integration in ServiceDesk+


    Mantu S.

Unified Endpoint Management Solution

  • September 05, 2023
  • Review provided by G2

What do you like best about the product?
Its a one of best solution in this space.
best like is easy to use, Patch Deployment, policy enforcement on end point with multiple options. Software Deployment with granular level of controls.
What do you dislike about the product?
DLP feature need more attention as some time face issue on performance if it is not tuned properly.
Rest all featues are good and we are using it at Organization level.
What problems is the product solving and how is that benefiting you?
ManageEngine solve all issue which we are facing at Organization level like patch , software deployment when system is not in corporate ntework, End point management unifide way.