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Reviews from AWS customer

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1,079 reviews
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    Chad B.

Very helpful service and easy to use and manage

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
This has centralized our endpoing managment for all of our companies PC's and gives us the insight we need to push critical updates and also respond and fix issues via the remote sessions. As well as being able to utilize powershell/cmd line on the backend has helped us repair things in the background without interfering with the user.
What do you dislike about the product?
The only downside that we have seen is that every once in a while the services seems to have to be restarted to get the computer in and "online" state. Usually have to have the user reboot for this to refresh. But that doesn't seem to happen to often any longer.
What problems is the product solving and how is that benefiting you?
The problems that ManageEngine Endpoint Central is solving for us is managing all the devices in one place that gives us the ability correct and manage devices easily. The UI is very friendly to use and the solution works well for us.


    Nelson M.

Excellent tool to streamline technical support management

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
Ease of vulnerability management, application installation, inventory and support for end users.
What do you dislike about the product?
Lacks vulnerability history for compliance reporting purposes
What problems is the product solving and how is that benefiting you?
High incidence of vulnerabilities and outdated end-user equipment


    Naveen D.

User friendly

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
IT Asset Management
Real-time alerts
Remote access
What do you dislike about the product?
Separate licensing for every module.
The agent crashes sometimes
What problems is the product solving and how is that benefiting you?
Asset management and Patch update


    Ajay k.

Endpoint Central: Simplified soluation for Operations and Lightning-Fast Problem Resolution

  • September 17, 2023
  • Review provided by G2

What do you like best about the product?
we are using this product from last 11 year and it had made the day to day running IT operation very easy and having simple process which help to understand the tool feature easily even for new IT engineer. We are Managing all endpoint,Servers,VM & Think client along with license and Mobile device as a IT Admin I feel it have very detailing about the product and services which increase our productivity. We have compared other tool, but this is the best tool with lots of new feature update like integration with other tool and security management.
What do you dislike about the product?
1.Managing different remote office through single distribution point not possible in current enterprise versions
2. Managing the license of different location not possible in current enterprise versions its having only single platform where we calculate the accumulated compliance.
What problems is the product solving and how is that benefiting you?
Using this product since 2011 and over these years we get very help to manage our IT operation by using this tool below are the listed point about what problems is Manage Engine endpoint central solved in our infra.
- Inventory Management : We are managing our inventory on excel and its very difficult job to manage day to day change but manage engine having agent based system which capture automatically client information and all information showing on central console
- Mobile device management – Best features having in this module where you create a restriction to uses of company provided device in simple way.
- Patch management : Automatically patch deployment solve over 80 % problem
- Reporting : Different type of reporting option having on this tool which is very customizable depending on requirements


    Fatima M.

Powerful

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
The ability to update patches to computers with just one schedule
What do you dislike about the product?
That the language pack comes separately and the cost of adding users
What problems is the product solving and how is that benefiting you?
I do not need to perform manual tasks, which reduces staff overtime costs.


    Casey S.

ManageEngine daily work.

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
I really like, and use, the remote login function frequently. The ability to stay connected after a restart is extremely helpful
What do you dislike about the product?
The threats and patch groups can be a little hard to navigate if you do not use it on a daily basis
What problems is the product solving and how is that benefiting you?
Making the remote connection streamlined, having one point for all windows PC that track and update when necessary, and the software deployment is excellent for quick fixes


    Atul S.

ME endpoint central for all

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
Centralized app to manage all endpoint needs such as patch management, software installation and uninstall, asset management, remote access, software and license management
What do you dislike about the product?
To implement manage engine, admin must have experience with patch and asset management to bring most out of it. Good microsoft understanding needed to protect from mismanagement.
What problems is the product solving and how is that benefiting you?
Manage engine solve the left out endpoints re-management by showing dashboard of overall updates. Helps in easy decision making and quick action implementation.


    Information Technology and Services

Manage Engine Desktop Central

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
All its features are excellent and services are very good
What do you dislike about the product?
It should include Antivirus definition of many more vendors
What problems is the product solving and how is that benefiting you?
It helps in patch management, asset management, MDM, Application Management, O/S Deployment and many more


    Vichet B.

Endpoint Central 11.0

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
Remote Support,Software Desployement,OSD
What do you dislike about the product?
Licenses of Mobile Devices should free.
What problems is the product solving and how is that benefiting you?
Patch Update to Computers. it is very usefull I can manage all new update. One click applied to all. I can remote support and control all computer asset.


    pooja P.

Endpoint Central - A Hassle Free Solution for IT Management

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Being a part of the IT Team, my encounter with Endpoint Central has been remarkably favorable. This integrated solution has truly revolutionized our operations, adeptly tackling most of our obstacles and greatly enhancing the efficiency of our team management procedures.
What do you dislike about the product?
I've been using it for an extended period,
and I haven't encountered any issues. Everything,
from the support to the user interface, has been consistently excellent.
What problems is the product solving and how is that benefiting you?
With the help of this unified endpoint management along with a security solution, my workload has been drastically changed and I am handling my team in a better way. Through the Patch management option, the patches are updated from time to time making the devices more secure.